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Herb Chambers Lexus of Hingham

Hingham, MA

4.9
2,989 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

141 Derby St

Hingham, MA

02043

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Showing 1,562 service reviews

December 15, 2025

Very responsive and kept schedule. Very efficient with welcome and throughout the service experience right and through checkout More

by Scottsanborn
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Talisa Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2025 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your experience with our team! We appreciate your business and look forward to seeing you again at Herb Chambers Lexus of Hingham, Scott!

December 01, 2025

From the time I arrive and drive in and out of the bay for service, the whole staff is welcoming and professional! More

by Vll624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2025 -

Herb Chambers Lexus of Hingham responded

We're glad you felt welcome and well taken care of by our team! Thank you for choosing Herb Chambers Lexus of Hingham and for sharing your support. See you next time!

November 30, 2025

Dealer and Service REP, Cosette do it again! . Car died in garage. Herb Chambers Team coached me what to do, Lexus Roadside assistance came promptly. Car was attended to quickly, diagnosed an More

by wulf.rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosette
Dec 02, 2025 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your experience with us, Rick! We're thrilled to hear that Cosette and the team provided top-notch support at every step. We hope you’ll choose Herb Chambers Lexus of Hingham again!

November 30, 2025

James was fantastic, provided great options and service, I’ll definitely be back for servicing at Lexus of Hingham. Thanks for an excellent experience. More

by BillE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Dec 02, 2025 -

Herb Chambers Lexus of Hingham responded

It's great to hear James made your experience smooth and helpful. See you again at Herb Chambers Lexus of Hingham! -The Herb Chambers Lexus of Hingham Team

November 29, 2025

James W my service consultant was excellent. Friendly, professional and detailed oriented. I was having my 50k check up and needed a part, he stayed in touch with me along the way. Very pleased More

by MERMAID9000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Welch, James
Dec 01, 2025 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear you had a seamless experience with James! Thank you for choosing Herb Chambers Lexus of Hingham for your 50k check-up. See you next time!

November 26, 2025

I had my oil changed and thought the price was very high and had to wait for 2 hours. More

by Drake
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James M
Dec 02, 2025 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your feedback, Drake. We’re sorry to hear that the wait time for your oil change was longer than expected and that you felt the price was high. We always strive to provide quality service efficiently and at a fair value, and your comments help us identify areas where we can improve. We appreciate your patience and hope to have the opportunity to provide a smoother experience for you on your next visit.

November 21, 2025

Their service was well explained and representatives were very courteous. The environment also was very pleasant. . More

by walefam
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
ELIJAH
Nov 21, 2025 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your experience with our team! We hope to see you again at Herb Chambers Lexus of Hingham.

November 16, 2025

Always pleasant, efficient service at Hingham Lexus - enjoyed interacting with Scott and Cosette. The coffee is good too! More

by toninaburnham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott and Cosette
Nov 17, 2025 -

Herb Chambers Lexus of Hingham responded

Thank you for the wonderful review! We’re happy to hear that Scott and Cosette made your service experience a good one. We look forward to your next visit at Herb Chambers Lexus of Hingham!

November 16, 2025

Great! Tom is fantastic to work with and very knowledgeable. Would highly recommend Tom as a service representative More

by Cape
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2025 -

Herb Chambers Lexus of Hingham responded

Thank you for your kind feedback! We're so happy to hear that you feel so confident in the work Tom and the rest of our team do! Kudos will be passed along! See you next time at Herb Chambers Lexus of Hingham!

November 15, 2025

Talisa very nice and friendly service, I love to see her next service and place nice and clean ❤️. Thanks all of you More

by lenthi2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2025 -

Herb Chambers Lexus of Hingham responded

We’re overjoyed to hear Talisa provided such a positive experience! Thank you for choosing Herb Chambers Lexus of Hingham. We look forward to serving you again!

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