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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,369 Reviews
Call Service Center (781) 210-5200

1,369 Reviews of Herb Chambers Lexus of Hingham - Service Center

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March 09, 2025

I do not feel welcome there. I do not see any enthusiasm in customer service More

by Rose
Recommend Dealer
No
Employees Worked With
Ruben Oliveira
2.0
This rating includes all reviews, with more weight given to recent reviews.
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March 02, 2025

1st time client. Winning loyalty is not easy with me. You have my loyalty, now it's up to you to keep and sustain it. See you again soon. More

by tim pitts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah
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Mar 03, 2025 -

Herb Chambers Lexus of Hingham responded

Tim, we're delighted to have earned your loyalty at Herb Chambers Lexus of Hingham! We look forward to seeing you again soon and continuing to provide excellent service.

March 01, 2025

Love this dealership. They are always very pleasant to deal with. It did take two hours for an inspection sticker. But the time was very pleasant. More

by Capelexusowner
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elija
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Mar 03, 2025 -

Herb Chambers Lexus of Hingham responded

Thank you for the positive feedback! We're glad to hear that your experience at Herb Chambers Lexus of Hingham was pleasant, even with the wait time. We appreciate your patience and look forward to serving you again in the future!

February 28, 2025

James and his serviceman were excellent. It is so refreshing to go to a dealership and be treated with respect and courtesy. In under an hour my car was analyzed and the problem was solved More

by Steve Furtado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Oliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James
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Feb 28, 2025 -

Herb Chambers Lexus of Hingham responded

Steve, we're delighted to hear that James and the team provided you with such respectful and efficient service at Herb Chambers Lexus of Hingham. Thank you for recommending us!

February 28, 2025

Courteous and friendly. Would be helpful if presented normal rangers on deficiencies in video views. More

by Lgmahonen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosette Yungston
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Mar 03, 2025 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your support of Herb Chambers Lexus of Hingham! We appreciate your feedback. If there's anything else we can do for you, please let us know. Safe travels!

February 28, 2025

Great service was very easy and convenient to make appointment, nice clean waiting area and very good service advisor More

by Kurt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa Albanese
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Mar 03, 2025 -

Herb Chambers Lexus of Hingham responded

Kurt, we're delighted to hear that you had a smooth experience with us at Herb Chambers Lexus of Hingham. Thank you for highlighting our service and facilities!

Mar 03, 2025 -

Kurt responded

Great service was very easy and convenient to make appointment, nice clean waiting area and very good service advisor

February 27, 2025

Always have my cars serviced at this dealership. Staff is professional and pleasant to work with More

by Norma L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2025 -

Herb Chambers Lexus of Hingham responded

Norma, thank you for visiting Herb Chambers Lexus of Hingham!

February 24, 2025

Went in for an oil change and the service was great and the workers were friendly. More

by SE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Feb 24, 2025 -

Herb Chambers Lexus of Hingham responded

Your feedback is much appreciated! Thank you for supporting Herb Chambers Lexus of Hingham.

February 24, 2025

Went in for an oil change and the service was great. Service advisor was friendly. More

by SE
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Feb 24, 2025 -

Herb Chambers Lexus of Hingham responded

Thanks for choosing Herb Chambers Lexus of Hingham. We appreciate the kind words!

February 23, 2025

James took care of my service and it was completely exactly when he said it would be. More

by donovasg@verizon.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Feb 24, 2025 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to review James and Herb Chambers Lexus of Hingham! It really means a lot to hear that you're happy.

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