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Herb Chambers Lexus of Hingham - Service Center

Hingham, MA

4.9
1,466 Reviews

1,466 Reviews of Herb Chambers Lexus of Hingham - Service Center

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July 25, 2025

Time is an excellent service consultant. I asked him a few questions about my vehicle being a hybrid very new to me, answered all my questions. More

by Roch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Nepomuceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2025

Customer service agents are sensitive to the customer's needs and efficient. Clean comfortable waiting area as well More

by janebf312
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
cosette
July 22, 2025

Thanks to James, and the mechanics, I had a 5-star experience at Lexus, Hingham! I highly recommend their services. Thank you! More

by Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Welch
Jul 22, 2025 -

Herb Chambers Lexus of Hingham responded

We're so glad to hear that James and our team made your experience 5-stars. Thank you for choosing Herb Chambers Lexus of Hingham and for the high recommendation!

July 19, 2025

Simple but excellent service. Quick, great communication by Cosette, checkout process was very good. A complimentary wash and vacuum for just a state inspection sticker was going More

by GF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosette
Jul 22, 2025 -

Herb Chambers Lexus of Hingham responded

It makes our day to hear that Cosette went above and beyond to assist you! Thank you for choosing Herb Chambers Lexus of Hingham and for sharing your feedback with us!

July 18, 2025

I purchased my new 2022 Lexus ES350 at this dealership and all service has been perfomed at this dealership. Tom has been my Service Advisor throughout and he and his team have been exceptional in assurin More

by cchancey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your great experience with Tom and our team! We appreciate your business, and we look forward to seeing you again at Herb Chambers Lexus of Hingham.

July 18, 2025

The experience is always great whether purchasing a vehicle or having it serviced. The valet service is a huge plus More

by Helenmharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Jul 21, 2025 -

Herb Chambers Lexus of Hingham responded

Thank you for your continued support of Herb Chambers Lexus of Hingham! We appreciate your business, and we look forward to welcoming you back next time.

July 16, 2025

Service was good, follow up and communication great. I added on a full car detail that was terrible. They sprayed the wheel bright but never wiped it on the tires, some of the windows weren’t washed, th More

by Nicoledurocher
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa Albanese
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Herb Chambers Lexus of Hingham responded

Nicole, I'm sorry to hear about your disappointing detailing experience. We strive for thoroughness and precision in our services, so it's concerning to learn we fell short here. Please reach out at your earliest convenience if you'd like us to address this further or have any other concerns. Thank you, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

July 13, 2025

James was very friendly and courteous. I loved the video explaining the work done on my car. More

by lindariordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Jul 14, 2025 -

Herb Chambers Lexus of Hingham responded

It was our privilege to serve you, thanks so much! James will appreciate your shoutout. - The Herb Chambers Lexus of Hingham Team

July 09, 2025

Patrick Chahwan and his team provide A+ service and that’s why I’ll always recommend Herb Chambers Lexus in Hingham More

by CP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Chahwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elijah the service manager
Jul 09, 2025 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that Patrick and the team took such great care of you! Thank you for choosing Herb Chambers Lexus of Hingham and for sharing your support on our page. See you next time!

July 08, 2025

Always the best experience hands down, professional and friendly and amen you feel right at home. More

by Desire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Jul 09, 2025 -

Herb Chambers Lexus of Hingham responded

Your kind review warms our hearts! Thank you from the Herb Chambers Lexus of Hingham Team.

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