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Herb Chambers Lexus of Hingham

Hingham, MA

4.9
3,012 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Derby St

Hingham, MA

02043

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Showing 3,012 reviews

November 02, 2025

Service department was excellent. They were very attentive and did an excellent job of explaining service performed on my vehicle. I only gave 4 stars because while I was waiting I we More

by Jhsteinkrauss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosette
Nov 04, 2025 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your feedback with us! We are glad you had a great experience with our service team and we will be sure to share your comments with our sales team as well. We hope you give us another chance to earn your future business! - The Herb Chambers Lexus of Hingham Service Team

November 01, 2025

Tom is great to work with when I have to drop my car for service. - I especially like the video that the service manager creates while inspecting my car. Always a pleasant experience from all the service pe More

by Lmon1030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2025 -

Herb Chambers Lexus of Hingham responded

We are thrilled to hear that Tom and the rest of our service team make your visits so seamless! We appreciate your business and five-star feedback. Hope to see you again at Herb Chambers Lexus of Hingham!

November 01, 2025

I was introduced and explained to a professional sales person. Very interesting and satisfying. Thankyou. More

by Trantdung12813
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Sarkis
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Truong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanya Sacco
Nov 04, 2025 -

Herb Chambers Lexus of Hingham responded

Thank you for your review! We are pleased that you had such a positive experience with our team. We hope to see you again at Herb Chambers Lexus of Hingham!

October 30, 2025

Dealership was super responsive and willing to help and assist. Everyone was welcoming and offering us drinks or snacks while we waited for our salesperson More

by zuccalamichele
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Afif Saliba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2025 -

Herb Chambers Lexus of Hingham responded

Thank you for the review, Michele! We are so glad you felt welcomed and attended to by our team. We hope to see you again at Herb Chambers Lexus of Hingham!

October 30, 2025

The trip to HC yesterday for a new sticker was a very smooth experience. Scott came out to meet me in the three=lane service entry area. took information and escorted me inside to see a customer service More

by jeannekennedy824
Service Time
Recommend Dealer
Yes
Employees Worked With
I forget the man's name but he was very nice
Oct 31, 2025 -

Herb Chambers Lexus of Hingham responded

Jeanne, it's fantastic to hear that Scott and our team made your experience quick and enjoyable. Thank you for choosing Herb Chambers Lexus of Hingham, and safe travels ahead!

October 29, 2025

Great service and Tom in the services dept is the best, explained everything up front and after my car was dine he was up front & explained some stuff that i need to get done. Tom is a very up front person More

by TmaC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2025 -

Herb Chambers Lexus of Hingham responded

Thank you for the glowing review! We're happy to hear Tom took such good care of you. We look forward to helping you again at Herb Chambers Lexus of Hingham! Safe travels!

October 26, 2025

The salesman Sammy was very helpful and professional. I can’t think of any other words More

by mkg1434
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sammy Loji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2025 -

Herb Chambers Lexus of Hingham responded

Thank you for being such a great customer of Herb Chambers Lexus of Hingham!

October 26, 2025

Very friendly and get the job done quickly. Thomas explained well. Love the video of car More

by lorihowlett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Tu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2025 -

Herb Chambers Lexus of Hingham responded

Lori, thank you for taking the time to review Herb Chambers Lexus of Hingham! It really means a lot to hear that you're happy.

October 25, 2025

Prompt courteous thorough exceeding expectations and completed work planned and more under time and costs expected More

by Arthur Hannigan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sammy Loji - SIX STARS!!!, Vanya Sacco
Oct 27, 2025 -

Herb Chambers Lexus of Hingham responded

Arthur, thank you for reviewing Herb Chambers Lexus of Hingham! We are thrilled to hear our team exceeded expectations with prompt and courteous service. We appreciate your business!

October 25, 2025

Very satisfying knowing this dealership is close to home. Tom and his crew do a great job! More

by Tcazi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Talisa Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2025 -

Herb Chambers Lexus of Hingham responded

Thank you, Tcazi, for reviewing Herb Chambers Lexus of Hingham! Tom and the team will appreciate your praise.

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