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Herb Chambers Lexus of Hingham

Hingham, MA

4.9
2,615 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Derby St

Hingham, MA

02043

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Showing 2,615 reviews

December 26, 2024

Top notch service from HCL. Elija is a great communicator. Straight to the point and responds well to concerns/feedback. You are in good hands at HCL. More

by First Time Lex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elija Marcello
Dec 26, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that Elija provided top-notch service at Herb Chambers Lexus of Hingham. Thank you for sharing your experience and trusting us with your needs!

December 23, 2024

As always, the service on my Lexus was well done. Staff is very professional and great to work with. I would recommend Herb Chambers Lexus to anyone. More

by Robert_Helt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Herb Chambers Lexus of Hingham responded

Robert, thank you for recommending Herb Chambers Lexus of Hingham! We're delighted to hear that our team provided professional service on your Lexus. We look forward to assisting you again in the future!

December 21, 2024

Clean and attractive. Welcoming. Attentive staff. Nice customer service area. Sales people not pushy. Can walk to great shopping area while waiting for service. More

by Alanschwalm1na
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear you enjoyed your visit at Herb Chambers Lexus of Hingham! It's great that our team made you feel welcome and comfortable. We appreciate the feedback and look forward to seeing you again soon!

December 21, 2024

Cosette was pleasant and professional to deal with on the phone before my appointment and during the service visit. My car took a little longer than predicted, but she checked in with me regularly and it was More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosette
Dec 23, 2024 -

Herb Chambers Lexus of Hingham responded

Joe, we're delighted to hear that Cosette provided you with such attentive service at Herb Chambers Lexus of Hingham. We appreciate your patience and are glad the experience was a positive one for you! Thank you for sharing your feedback!

December 20, 2024

It was great experience with Cosette and James for my recent visit at Herb chambers Explained issue/estimate in detail and provided fanatical customer experience More

by Shah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosette
Dec 23, 2024 -

Herb Chambers Lexus of Hingham responded

Shah, we're delighted to hear that Cosette and James provided you with a fantastic experience at Herb Chambers Lexus of Hingham. Thank you for sharing your positive feedback!

December 19, 2024

Excellent. Sales rep, Connor, was friendly and knowledgeable. I would definitely recommend him to anyone looking to purchase a Lexus. Finance person was als More

by Rpo24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Lewis
Dec 19, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for the glowing review! We're delighted to hear that Connor and our finance team at Herb Chambers Lexus of Hingham provided such a positive experience. We appreciate your recommendation and look forward to serving you again in the future!

December 18, 2024

Although I had an appointment because I added tasks they simply gave me a loaner for the night. Everything was fixed by the next day. So friendly and accomodating More

by capiacente
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that our team at Herb Chambers Lexus of Hingham was able to accommodate your needs and provide a loaner vehicle. Thank you for sharing your positive experience, and we're glad everything was resolved promptly!

December 14, 2024

This dealership is awesome. They are on time with appointments and keeps you informed of the work they are performing. Quality of service is excellent. The staff is very friendl More

by Gail Dorsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corsette
Dec 16, 2024 -

Herb Chambers Lexus of Hingham responded

Gail, we're delighted to hear that you had such a positive experience with our team at Herb Chambers Lexus of Hingham. Thank you for highlighting the punctuality and friendliness of our staff! We appreciate your support and look forward to serving you again in the future.

December 14, 2024

My sales person at Lexus of Hingham is Ryan Tierney. He is funny, knowledgeable, professional, and is a guy who’s willing to stay late and come in early just to ensure customer satisfaction. Ryan helped More

by MarthaP
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Herb Chambers Lexus of Hingham responded

Martha - We're delighted to hear that Ryan made your experience at Herb Chambers Lexus of Hingham so enjoyable and stress-free! It's wonderful knowing you felt supported throughout the process, especially with such a significant transition. Thank you for being a fan of both our dealership and the Lexus brand - we look forward to seeing you again in the future!

December 14, 2024

Very pleased with service. Tom is very knowledgeable and explains what's needed in great detail More

by rbworsman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Herb Chambers Lexus of Hingham responded

It was our pleasure to provide preeminent service during your visit! Tom and the Herb Chambers Lexus of Hingham team look forward to seeing you next time.

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