Herb Chambers Lexus of Hingham

What a great time I had. Thank you guys for making this process so easy. I would recommend this dealership to everyone. From beginning to end it was painless. I love my new Lexus ! Thanks again process so easy. I would recommend this dealership to everyone. From beginning to end it was painless. I love my new Lexus ! Thanks again More

Very fast and easy process. We came in with a vehicle in mind, got what we wanted for a trade in. Our salesman was Marcenel Louis-Charles, who was very helpful and made us feel as comfortable as possible. mind, got what we wanted for a trade in. Our salesman was Marcenel Louis-Charles, who was very helpful and made us feel as comfortable as possible. He made sure we had everything we needed and was transparent from the beginning to end. He even fulfilled a couple of our requests a few days after the sale was completed. We would definitely recommend this dealership and Marcenel and would do business again. More

We came to Lexus of Norwell looking at a Mercedes SUV but couldn't commit. Once home,we spent some time searching their web site,now looking at the Lexus SUV's. There were several that we were interest but couldn't commit. Once home,we spent some time searching their web site,now looking at the Lexus SUV's. There were several that we were interested in seeing but they were at the Sharon dealership-no problem,Luke drove us there and patiently spent HOURS with us while we looked and test drove. We arranged to have one moved to Norwell for a second test drive and in the mean time a beatiful red RX350 came in to the Norwell location and as soon as we saw it,we loved it and bought it that day. The whole experience was a pleasure and so easy. Not once were we pressured in any way! Vehicle was delivered to us on the Cape and Luke explained everything we needed to know and was available after when we had a couple of questions and even followed up with us a few weeks later. So thank you to Luke and Chip for great service and a great car buying experience! More

My experience with Herb Chambers Lexus of Norwell was awesome! I went in on my birthday to test drive an RX 350 and fell in love with the vehicle. My sales person John, was great, and everyone in the d awesome! I went in on my birthday to test drive an RX 350 and fell in love with the vehicle. My sales person John, was great, and everyone in the dealership was friendly and helpful. They went out of their way to find me the color and model of vehicle I wanted. After seeing the vehicle that was brought in especially for me, I changed my mind about the color, and John didn't even blink an eye. They again found the vehicle that I wanted, no questions asked. After I got my vehicle, Steve Flate, the dealership/s technology specialist, helped me set up and understand the computerized features of my car. He was very thorough and patient and I'm so impressed with this service. I did not feel pressured at any time during the leasing process, and was grateful not to be held hostage in the dealership all day. I highly recommend this dealership to anyone in the market for a Lexus. More

Great experience working with Greg and the team at Norwell Lexus to buy my first "nice" car. I wanted a hardtop convertible and we found a beautiful one, low miles and right in my budget. They got the Norwell Lexus to buy my first "nice" car. I wanted a hardtop convertible and we found a beautiful one, low miles and right in my budget. They got the car prep'ed, registered, and ready for me, even though I live in Rhode island. Nice guys, I'll be back when I ready for the next car for sure. More

My previous lease of a 2011 Lexus RX-350 was at the end of its 36mo term. The 2011 lease was performed at the Sharon location where I dealt with great people and walked out with a great deal. Because of th of its 36mo term. The 2011 lease was performed at the Sharon location where I dealt with great people and walked out with a great deal. Because of the great experience with my 2011 I decided to lease my 2014 at Herb Chambers again but at the Norwell location. The reason for Norwell is because its closer. My dealings with Greg S. Bob C. and Tim M. were flawless. They were very pleasant and upfront all through the negotiation process. I understand the leasing process pretty well and the deal agreed upon was in my opinion untouchable by any other Lexus dealer in the area. I would not hesitate to purchase or lease a vehicle from this dealership in the future. I want to thank Greg, Bob, and Tim for a stress free experience. Thanks, Mike D. More

love my new RX350 It's our second and I couldn't be happier! Thank you Ryan for making the process easy. I hope this review gets out there and when someone is looking for an new or used Lexus they a be happier! Thank you Ryan for making the process easy. I hope this review gets out there and when someone is looking for an new or used Lexus they ask for Ryan Tierney. Thanks again More

Luke Barosky greeted us as we entered the facility and throughout the experience he was friendly, informative and true to his word. Previously, at another dealer, we had our license held hostage, while t throughout the experience he was friendly, informative and true to his word. Previously, at another dealer, we had our license held hostage, while the salesman tried to change our minds on a purchase. Luke listened to what we were looking for and during a busy time of year, went the distance to meet our needs. Working with Tim Mullin on the finance end was another great experience. Lexus of Norwell will be our dealer from now on. More

We found a great price on a used but mint condition Toyota Highlander that the dealership had taken in trade. From the moment we walked in the door, everyone was professional, courteous and friendly. T Toyota Highlander that the dealership had taken in trade. From the moment we walked in the door, everyone was professional, courteous and friendly. There was never any high pressure, bait and switch, or any other tactic that one might associate with a used car sale. We knew that the price was very fair so there was no need to haggle. Our sales asociate, John Martinelli, was very personable and took the time to be sure that all our questions were answered, and that we were completely satisfied with the transaction. Our request to bring the car to our own mechanic for an independent opinion met with no resistance. When the only suggestion that he had was to install a new battery, it was done without hesitation. Little did we know that this would erase the readings in the car's diagnostic system, which made it impossible for the car to pass inspection without having been driven for a "driving cycle" so that the sensors could take new readings. When John learned of this on the day we were to take delivery of the car, he took it upon himself to drive the car up and down Route 3 so that the computer would reset, and the dealer could complete the inspection and get us the vehicle at the time agreed. Even when we spoke to the finance manager, we were offered a better rate than we could get elsewhere, and although he presented us with many different possible aftermarket warranty plans, there was again no pressure to add any high profit extras. Overall this was a refreshing and pleasant car buying experience at a dealership that obviously values their customers. Highly recommended. More

Greg Smith was a pleasure to work with, environment was stress free and dealings were fair and honest. Cudos to Greg, the Norwell staff and Herb! stress free and dealings were fair and honest. Cudos to Greg, the Norwell staff and Herb! More