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Herb Chambers Lexus of Hingham

Hingham, MA

4.9
2,587 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Derby St

Hingham, MA

02043

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Showing 2,587 reviews

March 12, 2016

Very easy transaction from start to finish. This is my second Lexus RX 350. We went in to compare the Lexus 350 to the NX 250. Test drove both and had all our questions answered, by Greg Mela More

by Pduff
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Melanson
Mar 14, 2016 -

Herb Chambers Lexus of Hingham responded

Thank you, Patti, for taking the time to share your experience with Greg. I’m thrilled to hear how happy you are. We value our guests’ feedback and I know Greg will appreciate your encouraging words. On behalf of our entire team here in Hingham, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Mark Hoch, General Manager

March 07, 2016

The total interaction of all staff was excellent From the moment we walked into the showroom, we felt that we were welcome. We met with Mark Hoch and Greg Melanson who were extremely helpful. Greg More

by judilyons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hoch, Greg Melanson
Mar 07, 2016 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to tell us about your experience. Knowing that Greg took such great care of you from start to finish is the kind of feedback we like to hear! I'm so glad you are happy with your new Lexus and your experience here at Herb Chambers. Thank you again and we look forward to serving your automotive needs for many more years to come. Best, Mark Hoch, General Manager

March 07, 2016

Love my new car Buying a car is stressful but from the moment I walked in the dealership our salesman Guy Bognanno ,was was easy to work with and treated us kindly a More

by AlibJaypayso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Beshara Gebara, Guy Bognanno
Mar 07, 2016 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to write this review. I'm so happy to read that your car-buying experience with Guy, Beshara and Ryan was such a positive one. One of our primary goals is to give each guest a positive and professional experience, it sounds like they did just that. We appreciate your business and look forward to seeing you again. Best, Mark Hoch, General Manager

February 07, 2016

Excellent Team Excellent Dealership I am a third time lease client of Lexus. This was my first experience with Herb Chambers of Hingham. I went there on the lease special looking for a p More

by SandraLexusGS350AWD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The receptionist was so hospitable, she made us feel at home from the moment we walked in the door. Thank you ;), John Martinelli, Mark Hoch, Beshara Gebara
Feb 08, 2016 -

Herb Chambers Lexus of Hingham responded

Thank you so much for taking the time to write this review. We truly value your business and hope to serve your automotive needs for many more years to come. Best, Mark Hoch, General Manager

January 27, 2016

LexusLover I have wanted a new Lexus for a long time and finally own one I got from Herb Chambers in Hingham. We visited many dealers across three months time a More

by LexusLover
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beshara Gebara, Guy Bognanno
Jan 28, 2016 -

Herb Chambers Lexus of Hingham responded

What an wonderful review to read! It is great to know that Guy and Beshara were able to provide you with a hassle-free and welcoming shopping experience. Our primary concern is delivering flawless customer service and I’m so happy to know that you felt confident about your purchase and your decision to choose us as your dealer. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Mark Hoch, General Manager

January 21, 2016

Outstanding service This was the best car buying experience we have ever had! Thank you, John, for all your help. We will certainly recommend your dealership to anyone More

by Nina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Martinelli, Beshara Gebara
Jan 21, 2016 -

Herb Chambers Lexus of Hingham responded

Thank you, Nina, for taking the time to share your experience with Beshara and John. I’m thrilled to hear how happy you are. On behalf of our entire team here in Seekonk, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Scott Birtles, General Manager

January 18, 2016

Best car buying experience ever! My husband and I cannot say enough about this dealership. We stopped by there last Wednesday to look at their inventory of RX350's after doing resear More

by Kathie D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Melanson, Beshara Gebara
Jan 18, 2016 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing this terrific feedback and for choosing Herb Chambers Lexus of Hingham for your purchase needs. It’s a pleasure to read that Greg and Beshara were able to assist you and your husband and accommodate your needs. For all of our customers who walk through our doors, we want to demonstrate world class service and nothing less. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Mark Hoch, General Manager

January 03, 2016

Excellent I purchased a 2009 Lexus ES 350 for my son.Greg Melanson, our sales person was very professional. He was very helpful in assisting us in purchasing t More

by Msbrass60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Melanson, Beshara Gebara
Jan 04, 2016 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to share your experience with Greg and Beshara. I’m thrilled to hear how happy you are. On behalf of our entire team here in Hingham, we thank you for your business and look forward to serving your automotive needs for many more years to come. Happy New Year! Mark Hoch, General Manager

December 11, 2015

First Rate This was our first experience with Herb Chambers Lexus and it was a real pleasure. It was efficient, professional, accommodating and organized. Donn More

by BA Flanagan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna LaRosa, Beshara Gebara
Dec 11, 2015 -

Herb Chambers Lexus of Hingham responded

Thank you! Our sincere gratitude for taking the time to provide this kind feedback. Donna and Beshara are wonderful assets to our team and we appreciate your kind words. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. We value your business and hope to serve your automotive needs for many more years to come. Best, Mark Hoch, General Manager

December 08, 2015

Recent service experience Thanks for a very pleasant experience last week. It was my first visit to your new facility in Hingham. The wow factor driving into the service ent More

by Costewal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2015 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your story! We really appreciate your kind words, as well as, your feedback on working with Tom. We value your business and look forward to the opportunity to serve your automotive needs for many more years to come! Best, Mark Hoch, General Manager

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