Herb Chambers Lexus of Hingham

Excellent experience!! I bought my RAV4 through Mike Boden, excellent service, quick and painless. All was completed within an hour or so, and I was able to drive the new c I bought my RAV4 through Mike Boden, excellent service, quick and painless. All was completed within an hour or so, and I was able to drive the new car home same day. Finance team was great as well. More

Excellent - Best Car Dealer Ever will buy all my cars there! I'm a Senior Vice President for a $2 billion global company and responsible for Quality and Customer Service among other departments. I've dealt with I'm a Senior Vice President for a $2 billion global company and responsible for Quality and Customer Service among other departments. I've dealt with some of the most demanding customers in the world and know what it's like to be treated well. Upon entering the show room at Herb Chamber, it was clear this was a 1st class operation. I was very pleased with the no pressure approach and excellent salesmanship. These folks are professionals and do their jobs very well. It is clear that Herb Chambers has the vision and engagement with his business and his staff. Congratulations Herb and all those in the Hingham dealership. You have permanently won my business. I'll buy every car from your Hingham dealership! More

Excellent service very easy car buying experience. Beautiful showroom, friendly staff greeted me every time I came in the front door. (very different from other lexus very easy car buying experience. Beautiful showroom, friendly staff greeted me every time I came in the front door. (very different from other lexus dealers) Outstanding knowledgeable salesman. More

Just a Great Experience Just an all around amazing experience. I have bought many cars in my lifetime, and have never been treated like this. All the staff was amazingly cour Just an all around amazing experience. I have bought many cars in my lifetime, and have never been treated like this. All the staff was amazingly courteous, friendly and professional. General Manager Steve Sarkis went the extra mile to make sure I was satisfied. No arguments, no BS. I would recommend this dealershop to anyone. These guys get it !!! More

Service Tom is one of the best service managers in the business as a former General Motors employee Tom strives to do his very best no matter what the situat Tom is one of the best service managers in the business as a former General Motors employee Tom strives to do his very best no matter what the situation you couldn't ask for a better team player than Tom. He is my number one choice when visiting the dealership for service in fact for anything that I need at the dealership More

Love my new Lexus Joe Sullivan was great from the moment we walked into the Hingham showroom. Throughout our meetings he wasn't pushy and gave us all the time we neede Joe Sullivan was great from the moment we walked into the Hingham showroom. Throughout our meetings he wasn't pushy and gave us all the time we needed to make our decision while also passing on some good ideas for us. When we picked up the new car he spent hours with us going over the navigation and all the other wonderful new options that came on the car. I would recommend this sales person and this dealership to anyone looking for a new or preowned car. More

Simply awesome! My experience was exceptional! Mark Hausman was very professional with great character and integrity. Superb customer service experience. Joel DiLillo My experience was exceptional! Mark Hausman was very professional with great character and integrity. Superb customer service experience. Joel DiLillo did a phenomenal job explaining details of contract. Patricia Maher-Harrison More

They Really Help You Buy a Car..Not Just Sell You One!! There have been very few times in my life where I write a letter of praise to a company regarding service. A company and individual have to stand out There have been very few times in my life where I write a letter of praise to a company regarding service. A company and individual have to stand out tremendously in order for me to do so. My 2004 Kia, I bought from Herb Chambers as well, with close to 200k miles was struggling and I knew it was time to buy a new car. After working a 10 hour day in Newton I raced home as best I could in an hour traffic to Nashua, NH to pick up my boyfriend. We then started our hour and 35 minute drive to your Lexus of Hingham store. Yes, you are reading correctly- it was going to take me almost 4 hours of driving for this entire trip. During the nearly two hour drive to Hingham my boyfriend, who had worked a 12 hour day tiling, kept questioning my decision to purchase from Herb Chambers again. "I can't believe we are driving an hour and a half they can't be THAT good... You might have to pay sales tax because they are in Mass...I am sure we can find a car closer to us!" When we arrived at the dealership we were greeted by a smiling receptionist. We were introduced to Jamal, who was great in bringing the vehicle up front quickly. Obviously I knew I wanted the car after my test drive. Next step...financing. After waiting about 30 minutes my boyfriend was exhausted. We went into Joel DiLillo's office just ready to get this done and drive back home to New Hampshire. Within seconds his high energy and smiling face changed our moods right around! We started talking about our recent move, my past purchases at the dealerships and the Patriots! My boyfriend was very happy to talk.... and talk....and talk ...all about the Patriots that by the end of it I nearly had to drag him away they were having such a great time. Joel said the bank wanted to charge me a high interest rate but he knew someone and was going to call him the next day and try and get me a lower rate. We kept Joel in his office until close to 10pm. He was professional, funny and genuinely happy that we left with a bit more energy than we arrived with. The following day Joel worked on his day off to get me a much lower interest rate and emailed me the wonderful news! He provided us with absolutely incredible service. I am writing mostly because of Joel DiLillo. To say he went above and beyond my expectations would be an understatement. The Herb Chambers Companies are very lucky to have someone so dedicated working for them. He worked tremendously hard to get me the best rate - even though he didn't have to. Joel knew that even if I had to pay a $1200 sales tax or a higher rate that I was still going to buy the car. He is different because he was helping me...he wasn't selling to me. He treated me like a family member - doing his literal best. I can't tell you one company that would have called another business on their day off to help a stranger like that. He could have easily written the deal and been done..but he went beyond what a Finance Director would do. THAT is why I purchase from Herb Chambers Companies and will continue to for the rest of my life; because they hire amazing people like Joel who care. Thank you Herb Chambers and thank you Joel for everything! Oh and by the way...my boyfriend now understands why Herb Chambers Dealerships truly are as he says..helping us buy a car and not just "selling" us one. More

Used truck purchase. My experience at Herb Chambers Lexus in Hingham was a very pleasant one. Mike Boden was a wonderful guy to work with. I traded a tired pickup for a My experience at Herb Chambers Lexus in Hingham was a very pleasant one. Mike Boden was a wonderful guy to work with. I traded a tired pickup for a newer model that I had been searching for forever. The price was fair. The trade value was fair. The entire experience was top notch. Thanks to Mike Boden and the wonderful staff at HC Lexus of Hingham. More