Herb Chambers Lexus of Hingham

Excellent experience with Evison Tili at Herb Chambers Lexus We would like to write our review on our latest purchase with Lexus Of Hingham. It was a great experience to work with Evison Tili. He was very infor We would like to write our review on our latest purchase with Lexus Of Hingham. It was a great experience to work with Evison Tili. He was very informative and patient with us. He wanted to make sure that we were aware of all the details of the car we were getting. We have made other car purchases with other companies, but with Evison’s help, this was by far the best experience we had. We highly recommend Evison Tili. More

My 5th Lexus I continue to be amazed by this dealership. The sales people - I have dealt with Ryan, Mark, and Devin are all top notch ; the finance manager, Vitor, I continue to be amazed by this dealership. The sales people - I have dealt with Ryan, Mark, and Devin are all top notch ; the finance manager, Vitor, is the best I have ever encountered. The service department always takes care of you... the place feels like family to me. i would recommend this dealership to anyone looking for a beautiful car, and unsurpassed service More

herb chambers lexus is excellent . it is the best auto shop i have been. excellent service. Ryan is the best salesperson. He is really helpful. . it is the best auto shop i have been. excellent service. Ryan is the best salesperson. He is really helpful. More

Swap lease I am very grateful that Ryan called me to give me a heads up on my mileage that I have on my lease. He let me know what my best options were to avoi I am very grateful that Ryan called me to give me a heads up on my mileage that I have on my lease. He let me know what my best options were to avoid a high fee at the end of the lease term. These days we are all very busy and its nice to know someone has your back. Instead of running up my miles, Ryan put me in a new lease, which actually lowered my payment! I say, that's a win win, thanks Ryan! More

trade in Ryan Tierney is an excellent salesperson. He knew exactly what we were looking for and was very professional. the entire process was seamless. Ryan Tierney is an excellent salesperson. He knew exactly what we were looking for and was very professional. the entire process was seamless. thanks Mike More

Herb Chambers of Hingham My sone leased a car from this dealership, he told me to go see Marcus Karam. I'm glad I did. Marcus was attentive, considerate and easy to talk with. My sone leased a car from this dealership, he told me to go see Marcus Karam. I'm glad I did. Marcus was attentive, considerate and easy to talk with. Best salesman I have ever dealt with, and I have purchased many cars in my sixty years. More

Excellent service. Tom McCafferty is an excellent service advisor. He organizes the service for both of our Lexus vehicles and is very responsive. I also appreciate the Tom McCafferty is an excellent service advisor. He organizes the service for both of our Lexus vehicles and is very responsive. I also appreciate the valet service. More

Bought a Mini Cooper, thanks Ryan! Shout out to Ryan for making the car buying process feel personal, friendly, and human. He let me test drive a few cars, but we realized they weren't Shout out to Ryan for making the car buying process feel personal, friendly, and human. He let me test drive a few cars, but we realized they weren't the right fit. He knew what I was looking for (even though I didn't) and helped me find a car that fit my personality and lifestyle. Ryan even humored me and joined for a test drive to my grandparent's house so I could get their seal of approval...and this all took place during his lunch on Labor Day. I will definitely recommend Ryan and Herb Chambers Lexus for anyone I know who's buying a car in the future. More

Appointment for a car sold to someone else,, There are "car dealers" and than there are "herb chambers"....so I thought until recently. I have bought my previous 2cars from Herbs and was in awe w There are "car dealers" and than there are "herb chambers"....so I thought until recently. I have bought my previous 2cars from Herbs and was in awe with the customer service. All my car service has been at herb chambers. So, needless to say when I was in the market to buy my next car that I found at herbs lexus, hingham I was elated! What could go wrong.....I had 6yrs of only good experience with this chain. I contacted the dealer, spoke a few times, confirmed appointment for the following day. I called the day of appointment to confirm the availability of the car and my appointment, got my check book ready (so to speak) and headed to the dealer (25miles away and a hr+ drive). Got unusual traffic, so called the sales manager (Kevin) informing that I will be a tad late (am enroute ), called the dealer again to make sure my message was conveyed and car ready (was 15-mins away from the dealership). At the dealership, asked for Kevin (Sales manager), who showed up and informed me that right before I came some one else showed up and took the car for a test drive. I was disappointed! the car wasn't sold yet... so I can go to check the car and right then he says..sorry the car is sold now!!! I was furious but calm..politely told him this is not how to treat or respect people's time! Since I had an appointment and confirmed multiple times, I should have been given priority (remember this is Herbchambers). He apologized but it was clear he didn't care. So I asked to speak to the GM (George Sarkis), who seemed sincere till he inadvertently mentioned we do see this "miscommunication" and double booking every couple of months happening. I promptly reminded him that his story was at odds at his managers (walk-in guys beat me to the car). I told him this is not what herbschambers stands for..you guys are the amazon for cars! But again, it was obvious this has happen and will continue to happen. My wife laughed reminding me what did you expect "these are salesmen". And I left thinking I can make a difference by "being the biggest herbs fan to never deal with these people who don't respect others time all to make a few dollars". 50mile and 2.5hrs round trip, I learnt herbshingam is no different..Unscrupulous and disrespectful of loyal customers like me all 4 a quick buck! More

Buying new RX 350 Worked with William Than and George Sardis. The entire experience was exceedingly professional. William went beyond expectations. I was recovering f Worked with William Than and George Sardis. The entire experience was exceedingly professional. William went beyond expectations. I was recovering from eye surgery so I was somewhat handicapped. William did everything for me. He has me highest recommendation. More