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Herb Chambers Lexus of Hingham

Hingham, MA

4.9
2,599 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Derby St

Hingham, MA

02043

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Showing 2,599 reviews

November 24, 2020

Every person with whom I dealt was knowledgeable, polite and accommodating. My experience was fantastic. Ryan was exceptional. Not only did he meet my expectations but exceeded them. ~Trish D More

by Trish D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2020 -

Herb Chambers Lexus of Hingham responded

Hi Trish - Thank you for taking the time to review us! We appreciate the kind words about Ryan and are so happy to hear that you had such a great experience at Herb Chambers Lexus of Hingham. We hope to earn your business again down the road and are wishing you many safe and happy miles!

November 23, 2020

Excellent . Top of line customer service . Caring Knowledgeable staff I changed my mind after leasing car and Eric had excellent attitude and helped me to pick up another car . Victor Duarte in f More

by Bita Hosseini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Saghbini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vitor Duarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Barbosa
Nov 23, 2020 -

Herb Chambers Lexus of Hingham responded

Your feedback means so much to us, Bita! At Herb Chambers Lexus of Hingham, it is our goal to deliver exceptional service and I am happy to hear that Victor, Johnny, and Eric all hit the mark. Congrats on the purchase of your vehicle and drive safely!

November 22, 2020

Marcus really made the process of leasing my first Lexus an overall great experience. I felt very comfortable from the moment we were greeted. Marcus is very personable, professional, patient and knowledgea More

by Val
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adel Nasser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Herb Chambers Lexus of Hingham responded

Thank you, Val, for leaving Herb Chambers Lexus of Hingham a five-star review! It is our goal to find the best option for guests and we're glad to see that Marcus is doing his job right. We wish you safe travels in your new vehicle!

November 22, 2020

Working with Marcus was pleasant and he seemed friendly and honest. The questions my wife and I asked of him seemed to be answered upfront and direct. More

by robert.pernice
Recommend Dealer
Yes
Employees Worked With
Marcus Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Herb Chambers Lexus of Hingham responded

We're thrilled to hear that Marcus delivered such a straightforward and friendly car-shopping experience, Robert! Thank you for your confidence in Herb Chambers Lexus of Hingham!

November 19, 2020

Marcus brought my used (but new to me) car 1 hr45 minutes, to deliver to my house. A couple hours after the car arrived an issue was discovered, I contacted Marcus. Marcus has an excellent attitude, More

by Auroraweger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jano!! 5 stars.
Nov 19, 2020 -

Herb Chambers Lexus of Hingham responded

Aurora, reviews like this one always make our day! It's wonderful to hear that Marcus and the rest of the team here at Herb Chambers Lexus of Hingham came together to make the car-buying process so seamless and considerate. We're all wishing you many safe and happy miles in your new-to-you vehicle!

November 11, 2020

Eric has been the most flexible salesperson ever! I am an impulsive buyer And he has found a way to make it work on the spot 3 or 4 times now!!! Including today More

by rbrown747
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vitor Duarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Barbosa
Nov 12, 2020 -

Herb Chambers Lexus of Hingham responded

Thank you for supporting Herb Chambers Lexus of Hingham! It's fantastic to hear that Eric continues to impress you by providing prompt service and always helping you find a suitable vehicle. We're grateful for your loyalty and we look forward to seeing you next time!

November 11, 2020

Best car buying experience ever! Great salesmen! Top of the line customer service! They all went above and beyond! I highly suggest you make this your next dealership! You will not be disappointed! More

by CHIGGINS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Duddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vitor Duarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Herb Chambers Lexus of Hingham responded

We couldn't have asked for a better endorsement! It makes our day to hear that our team went above and beyond to make your car-buying experience so special. Welcome to the Herb Chambers Lexus of Hingham family!

November 10, 2020

Marcus made it very easy for me when buying my 2021 RX350 suv. Explained each step that we did along the way. He is a very knowledgeable and he took care of it all and then some. Thank you Marcus!! More

by Bill P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to review us, Bill! It is wonderful to hear that Marcus was able to go over the details of your vehicle so you can get the most out of your purchase. We appreciate your business and are wishing you many safe and happy miles in your new 2021 Lexus RX 350! - The Herb Chambers Lexus of Hingham team

November 03, 2020

Herb Chambers Lexus of Hingham was a great and friendly atmosphere.Mark my sale person was straight forward and honest.Victor Duarte in finance was excellent as well he had me in and out in a short period More

by P57hines
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hausman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2020 -

Herb Chambers Lexus of Hingham responded

Thank you for shopping at Herb Chambers Lexus of Hingham and for sharing this feedback! We're thrilled to hear that Mark and Victor walked you through the sales process as we aim to deliver a seamless experience. On behalf of all of us, we wish you safe travels in your new vehicle!

October 31, 2020

A very pleasant and professional salesman. Mark knows his product and was able to answer all of my questions and was fair to deal with. More

by Looney75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hausman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2020 -

Herb Chambers Lexus of Hingham responded

This is exactly what we love to hear! Thank you so much for shopping with us at Herb Chambers Lexus of Hingham and taking time out of your day to write a review. We hope that your new vehicle is treating you well.

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