Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Herb Chambers Lexus of Hingham

Hingham, MA

Overview
Employees
Reviews
Vehicles
4.9
2,663 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership
View Awards

141 Derby St

Hingham, MA

02043

Directions

By Type

Showing 2,663 reviews

December 12, 2024

Worst after sales service I have ever experienced in my entire life, rude and unprofessional customer service More

by creedonnuala
Recommend Dealer
No
Employees Worked With
Elijah
Report | Print
Dec 13, 2024 -

Herb Chambers Lexus of Hingham responded

I'm sorry to hear about your experience with our after-sales service. We strive for professionalism and courtesy, so it's concerning to know we fell short. Please reach out directly so we can address this matter further and work towards a resolution. Thank you, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

December 12, 2024

Most efficient customer service and service department. A pleasure to deal with them. Thank you for a hassle free experience. More

by Sieglinde Hughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corsette
Report | Print
Dec 13, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that you had a hassle-free experience with our team at Herb Chambers Lexus of Hingham. Thank you for the kind words!

December 11, 2024

I had an amazing experience in this car dealership. Everything went perfectly. Very nice place,very clean, and staff is very polite. Sammy Loji is the best salesman I’ve ever met. He worked with me More

by Grateful777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sammy Loji
Report | Print
Dec 11, 2024 -

Grateful777 responded

I had an amazing experience in this car dealership. Everything went perfectly. Very nice place,very clean, and staff is very polite. Sammy Loji is the best salesman I’ve ever met. He worked with me and made the process of getting my new car a grateful experience. Thank you.

Dec 11, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for sharing your wonderful experience at Herb Chambers Lexus of Hingham! We're delighted to hear that Sammy Loji and our team made the car-buying process smooth and enjoyable. We appreciate your kind words, enjoy your new ride!

December 11, 2024

Great sales representative & speedy service by the manager akram & the sales representative afif saliba , i recommend them highly More

by Zjk1976
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Afif saliba
Report | Print
Dec 11, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for recommending our team at Herb Chambers Lexus of Hingham! We're delighted to hear that Akram and Afif provided great service. We appreciate your support!

December 11, 2024

Very pleased with service loved the video that shows the work completed on my vehicle. top notch More

by Dave Casper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elija
Report | Print
Dec 12, 2024 -

Herb Chambers Lexus of Hingham responded

Dave, thank you for trusting Herb Chambers Lexus of Hingham with your service needs!

December 10, 2024

This dealership was referred to me by a friend. The experience was excellent and everyone involved make the process seamless. Afif and Jano were exceptional! Would highly recommend this dealersh More

by mmckeon02
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jano Letif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Afif Saliba
Report | Print
Dec 10, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for the glowing review! We're delighted to hear that Afif and Jano made your experience at Herb Chambers Lexus of Hingham seamless. See you next time!

December 10, 2024

Excellent service. They are quite thorough. They do listen and answer all questions. I do trust their recommendations for work to be done, but for me some of their serv More

by elaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2024 -

Herb Chambers Lexus of Hingham responded

Elaine, thank you for sharing your experience with Herb Chambers Lexus of Hingham. We're glad to hear that our team provided thorough service and answered all your questions. We understand concerns about costs and appreciate your trust in our recommendations!

December 09, 2024

Adam made the car buying process very extremely easy. He treated us with so much respect and never pushed us to purchase a car. As we worked through the deal we felt very comfortable and trusted him thr More

by pwillis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam
Report | Print
Dec 10, 2024 -

Herb Chambers Lexus of Hingham responded

Pwillis, it's fantastic to hear that Adam made your experience at Herb Chambers Lexus of Hingham so comfortable and respectful. We appreciate your trust in us and look forward to assisting you with any future car needs!

December 09, 2024

My buddy, big daddy Yum Yum put me on to Herb Chambers and it was the best service I ever had. I came from another dealership. The general manager Patrick was outstanding. He took time to listen to me a More

by Kegan chamber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cagdas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adel Nasser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Chahwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Saghbini, Jon Seekins
Report | Print
Dec 09, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that Patrick and the team at Herb Chambers Lexus of Hingham provided you with outstanding service! It's great knowing we could address your concerns promptly. Thank you for choosing us, and we're here whenever you need assistance in the future!

December 08, 2024

Excellent experience. Cosette is paying attention to details and made sure I was satisfied with my questions. The whole process today was very enjoyable. More

by PT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosette Yungton
Report | Print
Dec 09, 2024 -

Herb Chambers Lexus of Hingham responded

Paul, we're delighted to hear that Cosette provided you with such a detailed and enjoyable experience at Herb Chambers Lexus of Hingham. Thank you for sharing your positive feedback!

1
...
11
12
13
...
267