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Herb Chambers Lexus of Hingham
Hingham, MA
2,663 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,663 reviews
March 09, 2025
I do not feel welcome there. I do not see any enthusiasm in customer service I do not see any enthusiasm in customer service More
by Rose
Employees Worked With
March 08, 2025
Beware if you are leasing with this dealership! They won't send the lease to you in advance to review it and pressure you to sign it when you go to the dealership. They overcharged me $5,200 on a t They won't send the lease to you in advance to review it and pressure you to sign it when you go to the dealership. They overcharged me $5,200 on a three-year lease and dragged their feet about rectifying the "errors." There were multiple mistakes - the year of the car, the residual value, the gross capitalized cost, and the down payment were incorrect. It took three leases to get it correct and no one could explain the "errors." I had to make countless phone calls to get them to take any action and they never followed through with promises to get back to me. After the lease was finally corrected, it took two months to get it processed with Lexus Financial. It is the first time I leased a car and it's been a very frustrating experience. If you plan to lease, be sure to have a CPA or attorney who is knowledgeable about leases review it before you sign. Mary More
by mekw
March 08, 2025
Caren was extremely knowledgeable, personable, and caring throughout the purchase of my 2025 LX 600. throughout the purchase of my 2025 LX 600. More
by Sue Cayer
March 03, 2025
I recently purchased a GX 550 from Lexus of Hingham, and I couldn’t be more happy! This is my second purchase from Lexus of Hingham and once again my experience was outstanding. From start to finish, the I couldn’t be more happy! This is my second purchase from Lexus of Hingham and once again my experience was outstanding. From start to finish, the entire experience was seamless and enjoyable. My Sales Consultant Afif Saliba was very helpful, knowledgeable, and patient. He took the time to thoroughly explain all the features of the car and answered all my questions. Not only was he fantastic to work with, but the entire sales staff was friendly and easy to collaborate with. Overall, it was truly a positive experience, and I highly recommend Lexus of Hingham to anyone in the market for a new vehicle. More
by Romy Abouhamad
Employees Worked With
Other Employees :
Roger
March 03, 2025
The GM Patrick and sales consultant Saeed were absolutely fantastic. Highly recommend them to anyone. fantastic. Highly recommend them to anyone. More
by Skidoo91303
Employees Worked With
March 02, 2025
1st time client. Winning loyalty is not easy with me. You have my loyalty, now it's up to you to keep and sustain it. See you again soon. Winning loyalty is not easy with me. You have my loyalty, now it's up to you to keep and sustain it. See you again soon. More
by tim pitts
Employees Worked With
Elijah
March 01, 2025
Love this dealership. They are always very pleasant to deal with. It did take two hours for an inspection sticker. But the time was very pleasant. They are always very pleasant to deal with. It did take two hours for an inspection sticker. But the time was very pleasant. More
by Capelexusowner
Employees Worked With
Elija
February 28, 2025
James and his serviceman were excellent. It is so refreshing to go to a dealership and be treated with respect and courtesy. In under an hour my car was analyzed and the problem was solved It is so refreshing to go to a dealership and be treated with respect and courtesy. In under an hour my car was analyzed and the problem was solved. Please consider visiting Lexus of Hingham for your next car and service. More
by Steve Furtado
