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Herb Chambers INFINITI of Westborough - Service Center

Westborough, MA

4.9
451 Reviews

451 Reviews of Herb Chambers INFINITI of Westborough - Service Center

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May 11, 2021

I’ve been having my vehicle serviced here for many years. The service staff is always friendly and knowledgeable. Would highly recommend to other Infinity owners. More

by Rtougas2112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Herb Chambers INFINITI of Westborough responded

Thank you for your years of support! We're so glad to know you can always count on our service team at Herb Chambers INFINITI of Westborough!

May 05, 2021

GREAT service and people! I would recommend them to anyone. From their scheduling, to their attention to detail, they know how to take care of cars. More

by tracy.baldelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Newton
May 06, 2021 -

Herb Chambers INFINITI of Westborough responded

Tracy, we are so happy to hear that you had such a great time at Herb Chambers INFINITI of Westborough! We are really proud to receive this review!

May 01, 2021

Have come here almost exclusively for service on my 2010 FX-35 for the past 8 1/2 years. From the service reps to the mechanics and salespeople I have always been treated fairly and with respect. Can’t give More

by darkstartransport@comcast.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Latino
May 03, 2021 -

Herb Chambers INFINITI of Westborough responded

Thank you for the awesome rating and review! We're so pleased that our team has done a great job helping maintain your FX-35 and have earned your business! We look forward to seeing you next time! - Herb Chambers INFINITI of Westborough

May 01, 2021

Very professional, and was prompt to let me know of underlying issues I had. Will be calling him to order my parts needed. Grade A!! More

by Zig Zag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
May 03, 2021 -

Herb Chambers INFINITI of Westborough responded

We are so happy to hear that you had a great time at Herb Chambers INFINITI of Westborough! We look forward to helping you more in the future!

April 29, 2021

I genuinely like going here. I’ve had nothing but positive, easy, service experiences at this dealership since 2018 and Matt has been there every time. I gladly drive a full hour (or longer) each way More

by DD148
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Herb Chambers INFINITI of Westborough responded

That's what we like to hear! Thank you so much for your yours of support, we're lucky to have loyal customers like you!

April 28, 2021

Great experience. Matt was very professional and helpful. Work was done on time and I received a call to inform me of what needed to get done. There was an honest assessment of what needed to be addressed n More

by Mike Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Herb Chambers INFINITI of Westborough responded

We're glad Matt could take care of everything for you! Thanks for taking the time to leave us this review, it means so much to the entire Herb Chambers INFINITI of Westborough team!

April 27, 2021

Yes-They got me in and out 40 minutes early and helped Yes- They got me in and out 40 minutes early and helped with coupons for my service!. He made me feel as though he was looking out for my best int More

by jljohnson520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Herb Chambers INFINITI of Westborough responded

It was our pleasure to take care of you! Thanks for trusting the Herb Chambers INFINITI of Westborough service team!

April 26, 2021

I’ve been really impressed with the service I’ve received here. Knowledgeable staff and great communication through the process. I would highly recommend them! More

by TB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Herb Chambers INFINITI of Westborough responded

TB - Thank you for your review! Your experience is important to us, and it is wonderful to hear that you really enjoyed working with our service team. We value your business and hope to see you again soon! - Herb Chambers Infiniti of Westborough team

April 25, 2021

Ferdy is an excellent Service Advisor. Very professional and kept me informed of the status of my service throughout. Ferdy is very customer focused. Overall, Herb Chambers Infiniti was great for servicing More

by opusthe1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
Apr 27, 2021 -

Herb Chambers INFINITI of Westborough responded

Thanks for sharing your experience with Ferdy and the Herb Chambers INFINITI of Westborough service team! It is always our pleasure to take care of you and we look forward to your next visit!

April 24, 2021

Very efficient and personable attention. I know my car is getting the full attention it needs whenever I bring it to the dealership for service. More

by Jillhoffmanlmt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Herb Chambers INFINITI of Westborough responded

Thank you for your confidence in Herb Chambers INFINITI of Westborough, and for your business. We are thankful to have you as a customer!

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