Herb Chambers INFINITI of Westborough - Service Center

Mike was my service advisor. I'm retired military and Mike had an effort to help find a promotion or discount to save me money off the listed service price. Thanks Mike Mike had an effort to help find a promotion or discount to save me money off the listed service price. Thanks Mike More

I had an excellent experience getting some repair work done on my vehicle this morning. Tony Ngo was very friendly. He explained everything that needed to be done and handled my transaction in a expedit done on my vehicle this morning. Tony Ngo was very friendly. He explained everything that needed to be done and handled my transaction in a expedited, professional and friendly manner. Mr. Ngo and the repair staff went the extra mile for me -- an overworked, stressed out mother of two -- by cleaning the outside and vaccuming the inside of the car for me. Mr. Ngo also showed me how to unlock all of my doors automatically when the car is placed in park -- a very handy tool for a mom who typically has to put a million things down if I have to open the door for the kids! An excellent experience -- highly recommended. I don't go anywhere else for my service. It is transactions such as this -- quick, professional and friendly -- that keep me coming back. More

I have been driving for about 62 years. Over this time I I have been driving for about 62 years. Over this time I have owned between 15 and 20 used and new automobiles. In the last 25 years they were pur I have been driving for about 62 years. Over this time I have owned between 15 and 20 used and new automobiles. In the last 25 years they were purchased new, ranging from chevys, pontiacs, saabs, caddies,jags acuras and infiniti's. I am a very fussy car owner, expecting great, prompt,courteous service. During this time I often had very good service. MY recent visit to herb Chambers Infinity of Westborough (MA), required evaluations and analysis of a number of items expected and/or anticipated on a high millage car that I intend to keep as second car and put a great number of additional miles on. My sport sedan, with all the bells and whistles runs so well, and handles so great that I will be using it for several more years. Repairs that were needed and parts that were ordered came in early the next day and the vehicle was ready sooner than I had anticipated. Both Daniel Brouillard the service consultant and Dave Barry the service manager are outstanding in their ability to provide the best service I have received during my 62 years of owning and/or driving automobiles. More

The service department was responsive, explained the service issues in detail, communicated with me during every step of the process and completed the work ahead of schedule. They made me feel comfortab service issues in detail, communicated with me during every step of the process and completed the work ahead of schedule. They made me feel comfortable during every step of the process. My experience will make me not only a satisfied customer, but a loyal one.. More

I had my car inspected , had the carfax run on my current car and discussed some leasing options and new cars. I have bought a car from Clyde previously and he is honest, patient, knowledgable , fair an car and discussed some leasing options and new cars. I have bought a car from Clyde previously and he is honest, patient, knowledgable , fair and determined to make the car search and buying experience a comfortable and valuable experience. He also follows up after the sale to ensure your car is serviced and is interested in a building a longer term relationship with the customer. A top shelf customer service manager! More

Even though I live on the "Auto Mile", I still drive from Norwood to Westborough to have my FX serviced. After many awful eperiences with other local Infiniti dealerships, I was recommended by a f drive from Norwood to Westborough to have my FX serviced. After many awful eperiences with other local Infiniti dealerships, I was recommended by a friend to try Herb Chambers Infiniti of Westborough. So I did, and boy was I glad I did. Even though there are other dealerships in my area that are closer I refuse to deal with the run around which I have often got at other dearlers. As a driver who has to service her car every 3 months I know that when I bring it to Westborough I am in and out with no problems or excuses. They are fast, knowledgeable, and reasonably priced.Carrie Hoffman who I often ask for when making my appointments is awesome, she always accommodates me. Upon my last visit I spoke with there GM Pranav Gill about possibly trading in my FX for the newer model. His knowledge and integrity of the Infiniti brand far surpassed any other sales person I have ever dealt. If you want impeccable service check out Infinti of Westborough. More

Fast, friendly and knowledgeable service. My service consultant was very helpful, answered all my questions and accommodated my time schedule. Overall superb service! Kind regards, Jim consultant was very helpful, answered all my questions and accommodated my time schedule. Overall superb service! Kind regards, Jim More

Herb Chambers Infiniti of Westborough has been absolutely the best dealer – and our EX35 has been the best vehicle of our lives (and we're in our 50s). Our EX has been with us for over a year now. This entir the best dealer – and our EX35 has been the best vehicle of our lives (and we're in our 50s). Our EX has been with us for over a year now. This entire dealership from purchase with Anthony to service visits have been way more than satisfactory. 100% exceptional. We just completed one of our regular service intervals. Carrie and David in the Service Dept. went out of their way to provide a professional, friendly and accommodating luxury experience for us. Unless something very major happens, this dealership and brand will be ours for a long time to come. Very nice...and refreshing. More

I highly recommend this dealership. Excellent customer service and quality work time and time again. Incredible staff who go out of their way to accommodate and cater to their customers. They have totally service and quality work time and time again. Incredible staff who go out of their way to accommodate and cater to their customers. They have totally changed my perception of car dealers - in a very positive way. More