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Herb Chambers INFINITI of Westborough - Service Center

Westborough, MA

4.8
411 Reviews

411 Reviews of Herb Chambers INFINITI of Westborough - Service Center

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September 26, 2024

Very good service and the professional and customer service very clean Bay you go in and you never wait for service very friendly service and customers service More

by Ziad el-nemr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Herb Chambers INFINITI of Westborough responded

Thank you for the wonderful feedback! We're glad to hear that our team at Herb Chambers INFINITI of Westborough provided excellent and efficient service. We appreciate your support!

September 22, 2024

Fran is a nice guy and super helpful. We typically always have a good experience at the dealership, and have been buying vehicles from them for the past 10 years. More

by Jen K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fran
Sep 23, 2024 -

Herb Chambers INFINITI of Westborough responded

Jen, we're delighted to hear that Fran and the team at Herb Chambers INFINITI of Westborough have consistently provided you with great service over the past decade. Thanks for your continued support!

September 21, 2024

MR. FRAN COUTU WENT ABOVE & BEYOND TO PROVIDE EXCELLENT SERVICE MAKING SURE THAT THE WARRANTY COMPANY REPAIRED MY VEHICLE & HE WAS ABLE TO GET ME A LOANER THROUGH HERB CHAMBERS UNTIL MY VEHICLE WAS FIXED. More

by deslouchesr@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
FRAN COUTU
Sep 23, 2024 -

Herb Chambers INFINITI of Westborough responded

We're delighted to hear that Fran provided excellent service and ensured your vehicle was taken care of at Herb Chambers INFINITI of Westborough. Thank you for sharing your experience!

September 19, 2024

Dropped my car off for SERVICE, indoors, and was attended to immediately. Service was performed in the amount of time the advisor said, I was notified promptly, paid and drove away in a nice clean car. More

by Celloguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your experience! We're glad to hear that our team at Herb Chambers INFINITI of Westborough provided prompt and efficient service. Safe travels in your clean car!

September 12, 2024

Just went in for new tires and brakes, everything about this dealership is 1st class! Ferdy in service gets an A+ More

by paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Herb Chambers INFINITI of Westborough responded

Thanks for the fantastic feedback! We're glad Ferdy and our team at Herb Chambers INFINITI of Westborough provided you with top-notch service. Safe driving!

September 12, 2024

So far I've always had a pleasant experience at Infiniti of Westborough. All of the customer service representatives have been fantastic and show a genuine interest in the customer's needs. More

by QX60Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your positive feedback! We're delighted to hear that our team at Herb Chambers INFINITI of Westborough has consistently met your needs. We appreciate your support and look forward to serving you again!

September 08, 2024

Very good customer experience. Staffs are friendly and great to work with. Overall good experience. More

by Nags
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Herb Chambers INFINITI of Westborough responded

We're so glad you enjoyed your experience here at Herb Chambers INFINITI of Westborough! Please don't hesitate to reach out if we can be of service again in the future!

September 06, 2024

Ferdy and the crew are excellent! Professional, courteous, fast and efficient! Our car was in and out in no time! More

by D.Long
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stiwar Polanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The front desk girl!
Sep 06, 2024 -

Herb Chambers INFINITI of Westborough responded

D.Long, we're delighted to hear that Ferdy and the team at Herb Chambers INFINITI of Westborough provided you with such excellent service! Thanks for sharing your experience!

September 06, 2024

Very happy with the service provided. The tire was replaced in a timely manner. Fran was vey competent and a pleasure to work with. More

by arnold.feldman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fran Coutu
Sep 06, 2024 -

Herb Chambers INFINITI of Westborough responded

Arnold, we're delighted to hear that Fran and the team at Herb Chambers INFINITI of Westborough provided excellent service. Thanks for sharing your experience!

September 02, 2024

Service is excellent. I never feel oversold here. It's a great group with a professional attitude More

by JRothstein1218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Herb Chambers INFINITI of Westborough responded

We really appreciate you taking the time to leave Herb Chambers INFINITI of Westborough this awesome review, thank you!

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