Herb Chambers INFINITI of Westborough - Service Center

I genuinely like going here. I’ve had nothing but positive, easy, service experiences at this dealership since 2018 and Matt has been there every time. I gladly drive a full hour (or longer) each way positive, easy, service experiences at this dealership since 2018 and Matt has been there every time. I gladly drive a full hour (or longer) each way instead of trying other options closer to where I live. More

Great experience. Matt was very professional and helpful. Work was done on time and I received a call to inform me of what needed to get done. There was an honest assessment of what needed to be addressed n Work was done on time and I received a call to inform me of what needed to get done. There was an honest assessment of what needed to be addressed now vs in future visits More

Yes-They got me in and out 40 minutes early and helped Yes- They got me in and out 40 minutes early and helped with coupons for my service!. He made me feel as though he was looking out for my best int Yes- They got me in and out 40 minutes early and helped with coupons for my service!. He made me feel as though he was looking out for my best interest. More

I’ve been really impressed with the service I’ve received here. Knowledgeable staff and great communication through the process. I would highly recommend them! here. Knowledgeable staff and great communication through the process. I would highly recommend them! More

Ferdy is an excellent Service Advisor. Very professional and kept me informed of the status of my service throughout. Ferdy is very customer focused. Overall, Herb Chambers Infiniti was great for servicing and kept me informed of the status of my service throughout. Ferdy is very customer focused. Overall, Herb Chambers Infiniti was great for servicing my car. More

My car has been serviced at this dealership in the last five years and I am pleased with the service level that I’ve experienced - customer service staff such as Matthew and others are very professional, r five years and I am pleased with the service level that I’ve experienced - customer service staff such as Matthew and others are very professional, responsiveness and transparency. I will continue to have my car being serviced at this dealership in the future. More

Very efficient and personable attention. I know my car is getting the full attention it needs whenever I bring it to the dealership for service. getting the full attention it needs whenever I bring it to the dealership for service. More

I’m rating this as a 5 star as I feel I was given the utmost curtesy. However I would just like to add that had I been advised of what type of issues I would/could incur if I didn’t have the 12 volt batt utmost curtesy. However I would just like to add that had I been advised of what type of issues I would/could incur if I didn’t have the 12 volt battery done by an Infiniti dealer I would have had the battery replaced from the beginning so I wouldn’t have had to return a 2nd time. Other than that I was extremely pleased. More

Experience and communication with the dealer with were both good. I was contacted in a timely manner with all information needed. Work was done efficiently. both good. I was contacted in a timely manner with all information needed. Work was done efficiently. More

Ferdy and the team at Herb Chambers Infiniti at Westborough are top notch. I have relied exclusively on their service team for my vehicle for years, and found them to be consistently professional, Westborough are top notch. I have relied exclusively on their service team for my vehicle for years, and found them to be consistently professional, courteous and transparent. They are the best! More