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Herb Chambers INFINITI of Westborough - Service Center
Westborough, MA
407 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
Service Time
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407 Reviews of Herb Chambers INFINITI of Westborough - Service Center
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September 09, 2021
Ferdy Franco was my service advisor. He was patient, knowledgeable and explained things that I needed and ones I did not. He was trustworthy and waited after hours for me. A+👍 for Herb Chambers knowledgeable and explained things that I needed and ones I did not. He was trustworthy and waited after hours for me. A+👍 for Herb Chambers Infiniti. More
by shawn
Employees Worked With
Ferdy Franco
September 04, 2021
Robert is the best, great work, great customer service. Take you in promptly, communicate, friendly staff and make sure you are satisfied, following up with you. Take you in promptly, communicate, friendly staff and make sure you are satisfied, following up with you. More
by Audi5000
Employees Worked With
Other Employees :
Robert and Ferdy , Bethany Turgeon
September 03, 2021
Wonderful service, honest customer service, and clean and decently-stocked waiting room. Highly recommend! I am very happy to have purchased my car there and continue to have them handle its service. decently-stocked waiting room. Highly recommend! I am very happy to have purchased my car there and continue to have them handle its service. More
by adambrettking
September 01, 2021
This is a great place to have your Infiniti (vehicle) serviced!! Will, Matt, and Ferdy are fantastic!! I bought another Infiniti (over an Audi) just because of this service team! serviced!! Will, Matt, and Ferdy are fantastic!! I bought another Infiniti (over an Audi) just because of this service team! More
by aidanzoe
September 01, 2021
The team there is very friendly and equally helpful. The Service Manager, Ferdy and Matt do everything they can to ensure you are taken care of. They have repeatedly gone above and beyond to help resolve th Service Manager, Ferdy and Matt do everything they can to ensure you are taken care of. They have repeatedly gone above and beyond to help resolve the issue with my vehicle. Greatly appreciated!!! Thank you! More
by L93
Employees Worked With
Other Employees :
Ferdy - Service Dept and The Service Manager (Rob?)
August 30, 2021
Ferdy took great care of me, keeping me updated and informed of what was happening with my car. Everything was explained and as usual I left there satisfied. informed of what was happening with my car. Everything was explained and as usual I left there satisfied. More
by Rob G.
Employees Worked With
Ferdy
August 24, 2021
Great experience with the service department. Thank you for the help Ferdy! for the help Ferdy! More
by Andy
August 24, 2021
Great service and very knowledgeable Service Technician. They were able to meet a competitors price without any issues. I will continue to use them for Nissan service. They were able to meet a competitors price without any issues. I will continue to use them for Nissan service. More
by Rick.barry
Employees Worked With
August 21, 2021
Very professional and caught an issue (covered under warranty) with the vehicle that the previous dealership I took it to had not. warranty) with the vehicle that the previous dealership I took it to had not. More
by Ziad
Employees Worked With
August 19, 2021
Mechanical problem repaired.No charges. Ferdy and the Mechanical problem repaired. No charges. Ferdy and the other staff were all polite and helpful. Advised a loaner unavailable at drop off. I had alter Mechanical problem repaired. No charges. Ferdy and the other staff were all polite and helpful. Advised a loaner unavailable at drop off. I had alternate transportation this time. Thank you. More
by Customer
