Herb Chambers INFINITI of Westborough - Service Center

Nicholas Briggs was excellent. He provided excellent service. He was very courteous and professional. He gave me timely updates throughout the day He provided excellent service. He was very courteous and professional. He gave me timely updates throughout the day More

I needed service on my 2013 G37 convertible, the top was not working. Per online info from others with the same problem, I was expecting a bill of $1000-2000, but I did not want to buy a new car, so I made not working. Per online info from others with the same problem, I was expecting a bill of $1000-2000, but I did not want to buy a new car, so I made the appointment. The dealer offered me a loaner car, which I expected would mean a cheap rental type car model, but they let me take a brand-new Infinity! They took the time to listen to exactly the problem I was having with the car, took the car on Friday afternoon, and by Monday afternoon, they let me know it was fixed, all for the initial diagnostic fee ($199). Needless to say, I was overjoyed to have avoided that potential big bill. They were very professional and very accommodating. More

As always I had another easy and relaxing experience at the service department. Pulled in at 9am without an appointment and was able to drop off and pick up a few hours later. Nicholas greeted. Me and was the service department. Pulled in at 9am without an appointment and was able to drop off and pick up a few hours later. Nicholas greeted. Me and was professional and informative throughout. More

Professionally will take care of you and your car’s problems. Also very understanding in situations. problems. Also very understanding in situations. More

Very professional, on time, thorough, nice waiting area, spotless rest rooms, good recommendations, good listener spotless rest rooms, good recommendations, good listener More

Ferdy and Fran have been so helpful and accommodating any time I call! Thank you! time I call! Thank you! More

I brought my 2019 Infiniti QX60 in for service and they were great for service! Great customer service and work done! I recommend Herb Chambers Infinite for all your service needs! were great for service! Great customer service and work done! I recommend Herb Chambers Infinite for all your service needs! More

Francis and is crew were fantastic per usual. .had bakes done all around, a wheel bearing, 4 new tires with an alignment. Car drives like new again...5 stars and highly recommended as always!! .had bakes done all around, a wheel bearing, 4 new tires with an alignment. Car drives like new again...5 stars and highly recommended as always!! More

Oil change performed quickly and despite not having an appointment on a Saturday morning. Car was cleaned inside and washed on outside as well. appointment on a Saturday morning. Car was cleaned inside and washed on outside as well. More

Very good service and the professional and customer service very clean Bay you go in and you never wait for service very friendly service and customers service service very clean Bay you go in and you never wait for service very friendly service and customers service More