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Herb Chambers INFINITI of Westborough - Service Center

Westborough, MA

4.8
407 Reviews

407 Reviews of Herb Chambers INFINITI of Westborough - Service Center

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March 31, 2022

Had an appointment for an oil change. Greeted on time. Excellent service . In and out. My car was washed and vacuumed. More

by sonja.jenkins3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ferby
Apr 01, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for visiting us here at Herb Chambers INFINITI of Westborough! We appreciate your wonderful feedback and hope to see you again next time!

March 25, 2022

Everything was perfect the work was performed on time and my car drives like new. The work was explained to me before and after the work was finished. The service technician was very helpful More

by TimRyan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ferry Franco
Mar 28, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for trusting the Herb Chambers INFINITI of Westborough team with your vehicle! We appreciate your fabulous feedback and hope we can be of service again in the future!

March 23, 2022

Always get the best service at this INFINITI dealership. Went to two other service stations that could not figure out the sound my car was making. The technician knew right away. Car drives like new! More

by Deluca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ferdy
Mar 24, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you, Deluca! We're so glad we could make the experience a great one! We'll see you next time at Herb Chambers INFINITI of Westborough!

March 22, 2022

Brought my car in for warranty work and got exceptional customer service. I called for updates and they got back to me in timely manner. I had a scuff mark on my car and they offered to buff it out free of More

by NickRS400
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ferdy
Mar 23, 2022 -

Herb Chambers INFINITI of Westborough responded

Nick, we are so proud to hear that our team at Herb Chambers INFINITI of Westborough can take great care of you! Herb Chambers INFINITI of Westborough is pleased to read your review.

March 14, 2022

Efficient and timely response to my request. Staff appeared knowledgeable and helpful. No hidden surprise fees. More

by Diana hakansson 342
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ferdy
Mar 15, 2022 -

Herb Chambers INFINITI of Westborough responded

It's so great to hear we've made your visit five-star worthy, Diana! Thank you for being a Herb Chambers INFINITI of Westborough customer!

March 07, 2022

Ferdy is the BEST person, knowledgeable and understands customers view and provides best service. I’m very happy with his service. More

by Bala
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ferdy from Service Department.
Mar 09, 2022 -

Herb Chambers INFINITI of Westborough responded

It means so much to hear that Ferdy and the team gave you five-star care! Thank you for being a Herb Chambers INFINITI of Westborough customer!

March 05, 2022

I appreciate the friendly staff at my Herb Chambers dealer. They always are eager to be of help and the warm smiling faces make working with them a pleasure. But most important to me is that I can feel More

by Maggie Donuts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ferry Franco, Rocco Jason O'Brien
Mar 09, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for rating us five stars, Maggie! We appreciate you coming to Herb Chambers INFINITI of Westborough!

March 02, 2022

Service is excellent. Timely. Thorough review of vehicle. Helpful. Friendly. Courteous. Went above and beyond. More

by Mabc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sami Max
Mar 04, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for the wonderful feedback! It was a pleasure having you visit us here at Herb Chambers INFINITI of Westborough and we hope we have the opportunity to serve you again in the future!

March 02, 2022

The work is always great, no problems, and the reps are polite and friendly and helpful More

by Jamesd1098
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for the kind review! We're honored to have you as a Herb Chambers INFINITI of Westborough customer and look forward to your next visit!

February 19, 2022

The place has great service for your car that’s why I go there all the time More

by eric.anthony.rosado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ferdy
Feb 22, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you, Eric! We're glad we could make this a great experience! - Herb Chambers INFINITI of Westborough

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