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Herb Chambers INFINITI of Westborough - Service Center

Westborough, MA

4.8
407 Reviews

407 Reviews of Herb Chambers INFINITI of Westborough - Service Center

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May 24, 2022

Great service and they stand behind their warranties. Polite, professional and knowledgable! And complementary car wash after service is a nice extra. More

by pvitale1931
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to share this wonderful feedback! We appreciate your business, as well as your kind review, and look forward to seeing you next time here at Herb Chambers INFINITI of Westborough!

May 14, 2022

I have been servicing my Infiniti here since I bought it in 2012. I have always been treated with respect, courtesy and professionalism. From the service writers, to the techs, to the person who processes m More

by darkstartransport@comcast.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for your confidence in the Herb Chambers INFINITI of Westborough team! We're truly grateful for all of your support over the years and look forward to your next visit!

May 13, 2022

A Last minute appointment. Thankful to Matt and his crew accommodating me for an oil change and rotation. Always can count on Herb Chambers Infiniti for great service! More

by Paratroops
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022 -

Herb Chambers INFINITI of Westborough responded

Glad Matthew and our team got you in for an oil change and tire rotation! We look forward to seeing you next time at Herb Chambers INFINITI of Westborough!

May 10, 2022

Great service people. Comfortable place to do business, work is done professionally and the advisers communicate well. More

by Celloguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for your 5-stars! We're so happy that our team provided you with a positive service appointment! -Herb Chambers INFINITI of Westborough

May 04, 2022

Very friendly and professional. They have very comfortable waiting area. And best overall service. I love my Infiniti and very happy the servicing of my beautiful QX50 is just as g More

by Edb921305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocco O'Brien
May 05, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for the wonderful feedback! We appreciate you trusting the Herb Chambers INFINITI of Westborough team with your business and look forward to seeing you next time!

May 03, 2022

Ferdy is the best. Everyone there is fantastic. Great service great people. Highly recommend Herb Chambers Infinity Westborough. More

by Maynard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for the kind comments! Your business is greatly appreciated by all of us here at Herb Chambers INFINITI of Westborough and we look forward to seeing you next time!

April 24, 2022

It was a good experience all around. I got a great deal on a set of tires, they gave me a nice loaner vehicle, and the install took less time than projected. More

by q50owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your experience! We appreciate you trusting Herb Chambers INFINITI of Westborough with your business and hope we have the opportunity to serve you again in the future!

April 14, 2022

My service was on time and I was kept up to date as to what was happening More

by cy1000
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to share your recent service experience! See you next time at Herb Chambers INFINITI of Westborough!

April 11, 2022

Brought my new 2022 Infiniti QX-60 in for service for the first time. Having new roof rails installed and because this wasn’t a normal ask I was a little nervous. Results came out perfect and working with More

by jsmitch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your experience working with Matt and our team at Herb Chambers INFINITI of Westborough! We're so happy that our team helped you find a new 2022 Infiniti QX-60! We look forward to seeing you next time!

April 04, 2022

Service Advisor Ferdy, was professional and prompt. As soon as I pulled into the bay, he met me and reviewed my service needs. He worked with my needs and had the car ready in time for pick up. Thanks More

by Rao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ferdy
Apr 05, 2022 -

Herb Chambers INFINITI of Westborough responded

Hi Rao, thank you for taking the time to share your experience working with Ferdy and the rest of our team at Herb Chambers INFINITI of Westborough! We look forward to working with you again!

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