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Herb Chambers INFINITI of Westborough - Service Center

Westborough, MA

4.8
407 Reviews

407 Reviews of Herb Chambers INFINITI of Westborough - Service Center

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July 01, 2022

I appreciate how accommodating Matthew and Ed were. I feel that they have the clients’ interest as a priority. Thank you for your service. More

by teresita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ex
Jul 01, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your experience working with Matthew and Ed at Herb Chambers INFINITI of Westborough! See you next time!

July 01, 2022

Very good experience. Everyone in the service department was extremely helpful from start to finish. More

by Ggbug94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Herb Chambers INFINITI of Westborough responded

We're happy you feel confidently coming to Herb Chambers INFINITI of Westborough for your service needs! Thank you for leaving your awesome review!

June 26, 2022

I was handled with professionalism. I was given clarity of the cost. I was updated frequently. That all impressed me a great deal. More

by Greg J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Herb Chambers INFINITI of Westborough responded

This is so great to hear, Greg! We're glad our team could make a great impression and help you have a five-star experience! Thank you for coming to Herb Chambers INFINITI of Westborough!

June 22, 2022

Service department is great and the customer service is even better with fairly priced repairs. More

by Devam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for the five stars, Devam! We hope to see you back here at Herb Chambers INFINITI of Westborough for all of your future automotive needs.

June 20, 2022

My experience at Herb Chambers was a very easy service visit from start to finish. I will definitely return. More

by mnkrebel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for visiting Herb Chambers INFINITI of Westborough! We appreciate your kind feedback and look forward to seeing you next time!

June 09, 2022

As always, quick and efficient intake process with feedback during service completion. Clear communication as to what the car needs for service. More

by m_cofone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for the five stars! We hope to see you back here at Herb Chambers INFINITI of Westborough for any future automotive needs.

May 31, 2022

I was a walk-in customer today was not expecting to be serviced and they were so overwhelmingly helpful in getting my car serviced today I didn’t awesome job thank you guys very much More

by Dandellamano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert
Jun 01, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your experience working with our team at Herb Chambers INFINITI of Westborough! We appreciate you as a customer and look forward to seeing you next time!

May 26, 2022

They fixed my car under warranty no problem, always helpful With fast friendly professional service ! Thanks Matt More

by Patoconnell 728
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for your review! We appreciate it. We're glad to hear how Matt could help you out, and we hope to see you here at Herb Chambers INFINITI of Westborough for any of your future auto needs.

May 26, 2022

Ferdy was a professional to deal with when getting my car serviced. He did a great job. More

by Cparchinski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocco Jason O'Brien
May 26, 2022 -

Herb Chambers INFINITI of Westborough responded

We're so happy to hear this! Thank you for visiting Ferdy & the team here at Herb Chambers INFINITI of Westborough. We hope to see you again in the future!

May 26, 2022

The facility is always very neat and clean. The staff is very courteous, knowledgeable, and professional. Service is always on time and priced as I expect. More

by chuckwooding38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas
May 26, 2022 -

Herb Chambers INFINITI of Westborough responded

Thank you for your review. We appreciate it. We hope to see you here again at Herb Chambers INFINITI of Westborough for any and all of your future automotive needs!

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