Herb Chambers INFINITI of Westborough - Service Center

Fran and Zack were very informative and detailed as to what was causing the front end noise. After leaving the service department the noise was subsided tremendously due to work that was done and once I r what was causing the front end noise. After leaving the service department the noise was subsided tremendously due to work that was done and once I replace the tires in the future per their recommendations then I am sure all will be good. More

They serviced the car for a routine oil change. It went as expected., no complaints. It went as expected., no complaints. More

Every aspect of my experience was outstanding. Greeted warmly by all; technical diagnosed and fixed a simple problem that I created. The tech department was very friendly, explained the issue an Greeted warmly by all; technical diagnosed and fixed a simple problem that I created. The tech department was very friendly, explained the issue and fix so I could understand and sent me on my way. Courteous, professional, friendly! This experience is what drives our decision making . More

The service was excellent. It was done in a timely manner. Tech made good recommendations for my review. It was done in a timely manner. Tech made good recommendations for my review. More

I will never return to you for service, thanks for putting the tire on, besides other things you did not take care of!!cya putting the tire on, besides other things you did not take care of!!cya More

Everyone was super nice and helpful. Waiting room is a dream. Gave me the option to get a loaner since my appointment was going to be long. Waiting room is a dream. Gave me the option to get a loaner since my appointment was going to be long. More

Professional, concise diagnosis and guidance, honest and punctual. Been a customer for years, best experience at an Infiniti dealership. punctual. Been a customer for years, best experience at an Infiniti dealership. More

Great extended warranty. Terrific service up and down the board. Very responsive and knowledgeable and respectful of customers Terrific service up and down the board. Very responsive and knowledgeable and respectful of customers More

They are very honest, thorough, and efficient. They always treat us fairly. We appreciate this dealer. They always treat us fairly. We appreciate this dealer. More

Fran is always extremely helpful, patient, knowledgeable, explains everything well, and is a pleasure to work with. Matt is excellent too. Technician Ed came out and spoke with me also-- I very much appreci explains everything well, and is a pleasure to work with. Matt is excellent too. Technician Ed came out and spoke with me also-- I very much appreciate all this. I'm very happy with the service. And great to have a video of the work performed! Waiting area is comfortable and very nice to be in. More