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Herb Chambers INFINITI of Westborough - Service Center

Westborough, MA

4.8
407 Reviews

407 Reviews of Herb Chambers INFINITI of Westborough - Service Center

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January 21, 2025

Herb Chambers Infiniti of Westborough has been the best dealership I’ve worked with over the years. Each time I have to bring my vehicle for service, Ferdy is always there to greet me with a smile and walk More

by Sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

They listen and tend to issues appropriately…. they also communicate thoroughly and effectively which is a positive More

by Lily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Hosein
Jan 21, 2025 -

Herb Chambers INFINITI of Westborough responded

Hi Lily! We're glad to hear that our team at Herb Chambers INFINITI of Westborough provided attentive and effective communication during your visit. Thank you for sharing your experience!

January 11, 2025

It was very easy to get my appointment. Everything was explained well to me. I was even given a loan a vehicle when I picked the car up. Everything was done to my satisfaction then some, an More

by rerickson21470@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Herb Chambers INFINITI of Westborough responded

We're delighted to hear that your experience at Herb Chambers INFINITI of Westborough was seamless and satisfactory! It's great to know Ferdy kept you informed and ensured everything went smoothly. We appreciate the feedback, and we're here for any future needs!

January 11, 2025

Always get the best service and sales experience here. Highly recommend the team at Westboro infiniti More

by b24ritchie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Herb Chambers INFINITI of Westborough responded

Thank you for the high recommendation! We're delighted to hear that you've consistently had great service and sales experiences with us at Herb Chambers INFINITI of Westborough. We look forward to serving you again in the future!

January 05, 2025

Service representative made every effort to keep me informed and making my service appt. convenient. In this regard I was furnished with a video of the technician reviewing the condition of my car whil More

by Stewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Herb Chambers INFINITI of Westborough responded

Stewart, we're delighted to hear that our team at Herb Chambers INFINITI of Westborough made your service appointment convenient and informative. It's great to know the video update and loaner car were helpful for you! Thanks for sharing your experience with us.

January 03, 2025

The service department was very clean. The auto technician was friendly, and the service was great. More

by Lpotenza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Herb Chambers INFINITI of Westborough responded

Thank you for visiting Herb Chambers INFINITI of Westborough! We appreciate your positive feedback and hope to see you again in the future!

January 03, 2025

The attendant who came to take my signature at the waiting room was very professional and helpful More

by Emmanuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Herb Chambers INFINITI of Westborough responded

This is great to hear, Emmanuel. Thank you! - Herb Chambers INFINITI of Westborough

December 28, 2024

Herb chambers Infiniti of Westborough is my go to spot for all services. Top notch and Fredy is great. More

by eric.anthony.rosado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Herb Chambers INFINITI of Westborough responded

We're delighted to be your go-to spot for all services at Herb Chambers INFINITI of Westborough! It's wonderful to hear that Fredy has made such a positive impression. Thank you for the kind words and support!

December 23, 2024

Sami is very thoughtful and professional. He goes above and beyond to solve any problem that may arise. He is truly a gem! It was a pleasure working with Sami. I would consider buying a car f More

by simmonsr13
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : It wasn’t a service call: it was a lease return visit
Dec 24, 2024 -

Herb Chambers INFINITI of Westborough responded

Simmons, we're delighted to hear that Sami provided such exceptional service at Herb Chambers INFINITI of Westborough. Your kind words mean a lot to us and we'll be sure to share them with him. Thanks for considering us for your future car needs!

December 14, 2024

This is a great dealership! Check in was quick and easy. They come to you in the customer care area and check you in. The service was impeccable. I drive 60 miles to have my ca More

by fluids.6.rubbing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Herb Chambers INFINITI of Westborough responded

Thank you for trusting the Herb Chambers INFINITI of Westborough team with your service needs! We appreciate you making the 60-mile drive to come work with us and look forward to seeing you again next time. Take care!

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