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Herb Chambers INFINITI of Westborough - Service Center

Westborough, MA

4.9
451 Reviews

451 Reviews of Herb Chambers INFINITI of Westborough - Service Center

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July 20, 2025

There AWESOME AT HERB CHAMBERS INFINIT OF WESTBOROUGH . ALWAYS SO HELPFUL TO ME thank you More

by tiffroux1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Herb Chambers INFINITI of Westborough responded

Your support shines as bright as five stars! See you again soon! Thank you! - Herb Chambers INFINITI of Westborough

July 19, 2025

The service dept is great. My advisor Ferdy is excellent. That’s why I come back More

by jcristoforetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Herb Chambers INFINITI of Westborough responded

Thank you for the kind review! We're so glad Ferdy & the team continue to earn your support. Take care and we'll see you next time here at Herb Chambers INFINITI of Westborough!

July 17, 2025

Always a great service experience. Able to take me quickly, keep me updated. And so helpful to get a loaner car More

by Cheryl A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Herb Chambers INFINITI of Westborough responded

Cheryl, thank you for sharing your positive review of Herb Chambers INFINITI of Westborough! We appreciate your business and are happy to hear that our team always takes great care of you. See you next time!

July 16, 2025

Fredy and the Technician was very helpful, the service is very professional they explained the process, answered all my question very patient person, I would recommended anyone to come here for services and More

by Wanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Herb Chambers INFINITI of Westborough responded

Wanda, thank you for sharing your thoughtful review of Fredy and the team! We appreciate your business and hope to welcome you back to Herb Chambers INFINITI of Westborough in the future.

July 13, 2025

Amazing experience! They are awesome in many ways! Made us a priority and really made us feel like we were the only client. More

by chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Elentukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boulis Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Herb Chambers INFINITI of Westborough responded

Hi Chris, thank you for sharing your review of our team at Herb Chambers INFINITI of Westborough! We look forward to serving you again! Safe travels!

July 13, 2025

There was a short wait time. The service was professional and they explained the process. More

by Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Herb Chambers INFINITI of Westborough responded

Hi Carlos, we're glad your visit was smooth and professional, with everything clearly explained at Herb Chambers INFINITI of Westborough. We look forward to serving you again! Safe travels!

July 05, 2025

Great, quick service. Freddy was great. Very thoughtful and helpful!! My car was ultimately not serviced there as to unimportant issues, but all the same they are great! More

by Cirellidonna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Herb Chambers INFINITI of Westborough responded

Hi Cirelli, we appreciate your business and review! Thank you for choosing Herb Chambers INFINITI of Westborough and highlighting Freddy's great work. Have a wonderful day!

July 04, 2025

Ferdy Franco is the best Infiniti advisor I had in 25 years with Infiniti. He provides excellent customer care and he has great knowledge of the products More

by spark2924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2025 -

Herb Chambers INFINITI of Westborough responded

Hi Park! We are thrilled to hear that you can depend on Ferdy for knowledgeable and attentive assistance! Hern Chambers INFINITI of Westborough is grateful for your loyal business, and we look forward to your next visit.

July 04, 2025

Excellent service department. Ferdy Franco is the best Infiniti advisor I met in my 25 years with Infiniti More

by spark2924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2025 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your experience working with Ferdy and the team! We appreciate your business and we look forward to seeing you next time at Herb Chambers INFINITI of Westborough. Have a great day!

July 03, 2025

Always tremendous customer service. Ferdy always makes sure that the customer is satisfied. It's my Infiniti dealer of choice. More

by Gregory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2025 -

Herb Chambers INFINITI of Westborough responded

Your confidence in our team means a lot, Gregory! Thank you for your continued business. We look forward to welcoming you back to Herb Chambers INFINITI of Westborough next time! Safe travels!

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