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Herb Chambers INFINITI of Westborough

Westborough, MA

4.9
1,381 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024. We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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312 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,381 reviews

March 31, 2025

This is the second car I bought from this dealership. The service is absolutely amazing. From our salesman Sami to the sales manager Max they both made it such a smoothe transaction. Anyone looking to bu More

by kelseyquintal97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Elentukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

brian went above and beyond to make sure that we got exactly wgag we wanted plus more!! really friendly and knowlegable!! | will definitely buy my next vehicle from him and would also definitely recomme More

by enigma87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2025

I always enjoy my experience working with ferdy. He's knowledgeable, helpful, and timely! He's an excellent rep! More

by LaurenCaparso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

Sami did a very nice job helping me with all of the paperwork. He was very professional and responsive which I am very grateful for. More

by cjspence14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Herb Chambers INFINITI of Westborough responded

We're delighted to hear that Sami provided professional and responsive assistance with your paperwork at Herb Chambers INFINITI of Westborough. Thank you for sharing your positive experience!

March 26, 2025

Greeted professionally…reviewed work to be done. Professional and on time. A really great experience. Outstanding. More

by Pct13099
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your experience with us at Herb Chambers INFINITI of Westborough! We're delighted to hear that our team provided professional and timely service. We appreciate the kind words and look forward to serving you again in the future!

March 24, 2025

The dealership was exceptional. I had a sales rep: Sami by name. He is a Star. Extremely helpful and knowledgeable. More

by Stephenlegal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Elentukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boulis Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Herb Chambers INFINITI of Westborough responded

Stephenlegal, we're delighted to hear that Sami provided you with exceptional service at Herb Chambers INFINITI of Westborough. Thank you for the wonderful feedback!

March 24, 2025

Sami was a very helpful sales person. He was very professional who gave us real assurances that allayed our fears. I would recommend him any day to new clients. Good job Sami More

by Odettelegal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your experience with Sami at Herb Chambers INFINITI of Westborough! We're delighted to hear that he provided professional and reassuring service. We appreciate the recommendation and look forward to assisting more clients in the future!

March 22, 2025

Met with Sami in regards to vehicle purchase. Sami was helpful, trustworthy and went above and beyond for us! Highly recommend to anyone looking to purchase a vehicle! The dealership was spotless More

by twowheelstoride
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Herb Chambers INFINITI of Westborough responded

Thank you for the glowing review! We're delighted to hear that Sami and our team at Herb Chambers INFINITI of Westborough provided such a positive experience. We appreciate your recommendation and hope to see you again in the future!

March 22, 2025

Sami was very pleasant to work with. He did a very nice job getting me the best deal and my overall experience was perfect. More

by cjspence14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Herb Chambers INFINITI of Westborough responded

We're delighted to hear that Sami provided you with a perfect experience at Herb Chambers INFINITI of Westborough. Thank you for sharing your positive feedback, and enjoy your new vehicle!

March 22, 2025

I have been using the Infiniti of Westborough Dealership for the last couple of years. I can’t say enough good things about them. Ferdy Franco has been my assigned Service Manager since day 1 and I am truly More

by Sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Herb Chambers INFINITI of Westborough responded

Sarah, thank you for sharing your positive feedback about Ferdy and the team here at Herb Chambers INFINITI of Westborough! We're delighted to know that our service consistently meets your expectations. Your satisfaction and safety are our top priorities, and we look forward to continuing to serve you in the future!

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