Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Herb Chambers INFINITI of Westborough
Westborough, MA
1,500 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024.
We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,500 reviews
October 10, 2025
Sami provided excellent service. He was very friendly and informative. I enjoyed the experience. Thanks Sami He was very friendly and informative. I enjoyed the experience. Thanks Sami More
by bill
Employees Worked With
October 06, 2025
I went to Herb Chambers Infinity and Sami greeted me and my Son. Sami was awesome!! He was very friendly and straight forward. Sami & Kevin were great to work with. Sami got me top dollar for my truck I was my Son. Sami was awesome!! He was very friendly and straight forward. Sami & Kevin were great to work with. Sami got me top dollar for my truck I was looking to sell!! Forever grateful for his help and I will be back to buy a car from him in the near future!! Diane D More
by Diane
October 03, 2025
Sami, was very accomodating and friendly. He had a good knowledge of the whole process. He had a good knowledge of the whole process. More
by robertprunier
Employees Worked With
October 03, 2025
The dealership has a reputation for clear and honest communication, which was exemplified by Sami Zachary, He was fair, straightforward, and pleasant to work with. communication, which was exemplified by Sami Zachary, He was fair, straightforward, and pleasant to work with. More
by Bethfmcc
October 01, 2025
Sami came to my house to do the paperwork and a runner is coming tomorrow to deliver my new car. That is excellent customer service. coming tomorrow to deliver my new car. That is excellent customer service. More
by brygaudet
Employees Worked With
September 30, 2025
Sami, Kevin and Don have been a pleasure to deal with. Sami really knows the cars inside and out and Don made the financing very easy and painless. Sami really knows the cars inside and out and Don made the financing very easy and painless. More
by Bubba0865
September 27, 2025
This dealership was wonderful to work with to sell my car and Sami made it seamless and smooth. He didn’t pressure me into anything and got the deal done. and Sami made it seamless and smooth. He didn’t pressure me into anything and got the deal done. More
by amandabenson55
Employees Worked With
September 26, 2025
Herb Chambers Infiniti was fair, friendly and honest. I appreciated their approach and was treated well. I appreciated their approach and was treated well. More
by Nunkovic
Employees Worked With
September 23, 2025
The dealership was different than some I’ve worked with in the past as they were much less pushy and didn’t try to force banks or services upon me. It was refreshing. in the past as they were much less pushy and didn’t try to force banks or services upon me. It was refreshing. More
by justindlwang
September 18, 2025
I had a fantastic experience getting my new car at this Infiniti dealership. The entire process was smooth from start to finish. The staff was welcoming and knowledgeable, never pushy, and made me feel com Infiniti dealership. The entire process was smooth from start to finish. The staff was welcoming and knowledgeable, never pushy, and made me feel comfortable throughout. A special shoutout to Sami Zakhary— he was incredibly helpful, patient, and genuinely cared about finding the right car for me. He answered all my questions, explained everything clearly, and made the whole experience stress-free. His knowledge about the car was impressive; from performance to tech, and made sure I understood everything before making a decision. He was patient, honest, and truly cared about helping me find the right fit. You can tell he’s passionate about what he does, and it made a huge difference. I highly recommend this dealership, and if you go, definitely ask for Sami! More
by malak
Employees Worked With
