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Herb Chambers INFINITI of Westborough

Westborough, MA

4.9
1,482 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024. We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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312 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,482 reviews

July 20, 2025

There AWESOME AT HERB CHAMBERS INFINIT OF WESTBOROUGH . ALWAYS SO HELPFUL TO ME thank you More

by tiffroux1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Herb Chambers INFINITI of Westborough responded

Your support shines as bright as five stars! See you again soon! Thank you! - Herb Chambers INFINITI of Westborough

July 19, 2025

The service dept is great. My advisor Ferdy is excellent. That’s why I come back More

by jcristoforetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Herb Chambers INFINITI of Westborough responded

Thank you for the kind review! We're so glad Ferdy & the team continue to earn your support. Take care and we'll see you next time here at Herb Chambers INFINITI of Westborough!

July 17, 2025

Always a great service experience. Able to take me quickly, keep me updated. And so helpful to get a loaner car More

by Cheryl A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Herb Chambers INFINITI of Westborough responded

Cheryl, thank you for sharing your positive review of Herb Chambers INFINITI of Westborough! We appreciate your business and are happy to hear that our team always takes great care of you. See you next time!

July 16, 2025

Fredy and the Technician was very helpful, the service is very professional they explained the process, answered all my question very patient person, I would recommended anyone to come here for services and More

by Wanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Herb Chambers INFINITI of Westborough responded

Wanda, thank you for sharing your thoughtful review of Fredy and the team! We appreciate your business and hope to welcome you back to Herb Chambers INFINITI of Westborough in the future.

July 16, 2025

Stiwar & Kevin worked to make this latest experience as smooth as possible, which I greatly appreciated. Also, Brunell was quite helpful in reviewing the financial aspects of the transaction and addressin More

by frangl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stiwar Polanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Hosein, Brunell St. Pierre
Jul 17, 2025 -

Herb Chambers INFINITI of Westborough responded

Thank you for your years of loyalty and for this outstanding review of the team! Your feedback means the world to us and we look forward to welcoming you back to Herb Chambers INFINITI of Westborough next time!

July 14, 2025

Had a great experience at this dealership with Stiwar & Kevin, What are their website did they KBB Evaluation of my current car, Made an appointment online, Walked in and was immediately helped by Stiwar, More

by RyJess
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Bloomingdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stiwar Polanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Hosein
Jul 15, 2025 -

Herb Chambers INFINITI of Westborough responded

Thank you for your business and for highlighting Stiwar and Kevin's hard work! We appreciate your repeat business, and we hope to welcome you back to Herb Chambers INFINITI of Westborough down the road.

July 13, 2025

Sami served with extreme professionalism, knowledge of all the cars offered by Infinity and many other car manufacturers, answered all my question with respect and was anticipated many of my next question More

by Donna.woislaw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Herb Chambers INFINITI of Westborough responded

Hi Donna, thank you for taking the time to share your experience! We're happy to hear that Sami and the team went above and beyond to assist you, and we hope to welcome you back to Herb Chambers INFINITI of Westborough in the future. Enjoy your new car!

July 13, 2025

Amazing experience! They are awesome in many ways! Made us a priority and really made us feel like we were the only client. More

by chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Elentukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boulis Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Herb Chambers INFINITI of Westborough responded

Hi Chris, thank you for sharing your review of our team at Herb Chambers INFINITI of Westborough! We look forward to serving you again! Safe travels!

July 13, 2025

There was a short wait time. The service was professional and they explained the process. More

by Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Herb Chambers INFINITI of Westborough responded

Hi Carlos, we're glad your visit was smooth and professional, with everything clearly explained at Herb Chambers INFINITI of Westborough. We look forward to serving you again! Safe travels!

July 05, 2025

Great, quick service. Freddy was great. Very thoughtful and helpful!! My car was ultimately not serviced there as to unimportant issues, but all the same they are great! More

by Cirellidonna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Herb Chambers INFINITI of Westborough responded

Hi Cirelli, we appreciate your business and review! Thank you for choosing Herb Chambers INFINITI of Westborough and highlighting Freddy's great work. Have a wonderful day!

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