Herb Chambers Hyundai of Auburn - Service Center

Another bad experience at Herb Chambers of Auburn. Their service dept. has gone from a 10 to a 1. My daughter specifically asked if all fluids would be checked in her car today, Joshua French said yes Their service dept. has gone from a 10 to a 1. My daughter specifically asked if all fluids would be checked in her car today, Joshua French said yes. Her antifreeze is at the minimum line. Joshua said that you don’t want it higher than that when the car heats up. I don’t know if that’s correct. Wiper fluid chamber is empty. He said that should have been filled. The same thing happen to me in April. Wiper fluid empty and antifreeze level was significantly below the minimum level when I got the car home. I was told where I could buy the recommended antifreeze by the young woman who was the service advisor. The quality of their service has deteriorated significantly. Now I need a local mechanic to check if everything else was done. Avoid Herb Chamber service department at all cost! More

This was my first service on my new Hyundai and it was the most efficient and quick service I have ever gotten anywhere. the most efficient and quick service I have ever gotten anywhere. More

Excellent services to customers. Service technicians go extra miles to explain all available alternatives to customers Service technicians go extra miles to explain all available alternatives to customers More

Alex did an outstanding job she was there for me every time I had a question she answered all my questions. She’s very knowledgeable. She’s very professional everybody else that I don’t know was the same time I had a question she answered all my questions. She’s very knowledgeable. She’s very professional everybody else that I don’t know was the same way. I can’t say enough about the dealership. I’m thinking about buying the second car again, and I will definitely see my salesman manager on my salesman and will definitely do business with you again and like I said it was a pleasure doing business with you. Everything was done to the highest of standards. Thanks again. More

Everyone was friendly and helpful. I was greeted and instructed as to where to bring my car. Service was quickly and efficiently performed while I waited enjoying a cup of coffee and t I was greeted and instructed as to where to bring my car. Service was quickly and efficiently performed while I waited enjoying a cup of coffee and then they washed my car when they finished and I was on my way. Thanks HC, I’ll be back! More

My 2019 Tuscon is currently in Oil Consumption testing. The team have been very accommodating when I bring it in. Miguel, like Jeffrey have been upfront with me as to the next step. The team have been very accommodating when I bring it in. Miguel, like Jeffrey have been upfront with me as to the next step. More

Great service and a diagnostic visit while you wait and love the clean car, apples and coffee love the clean car, apples and coffee More

Great customer service as far as check in and being kept up to date for service appointment. As far as the job performance, needs to be more detail oriented. I went in for a damaged tire replacement and inc up to date for service appointment. As far as the job performance, needs to be more detail oriented. I went in for a damaged tire replacement and incorrect tire was replaced while the visually damaged tire left on. Kind of like performing a surgery on the incorrect body part. If I didn’t do a walk around the car, I would have not known. Please do better for your customers! More

Always a pleasure when I need to go. Have not been dissatisfied during any of my maintenance appointments. Have not been dissatisfied during any of my maintenance appointments. More

The service department was wonderful. The car is repaired and I have no complaints. They even vacuumed my car.😀 Financial Dept not so much. The car is repaired and I have no complaints. They even vacuumed my car.😀 Financial Dept not so much. More