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Herb Chambers Hyundai of Auburn - Service Center
Auburn, MA
347 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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347 Reviews of Herb Chambers Hyundai of Auburn - Service Center
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April 24, 2021
They are always pleasant, courteous, on time most of the time. I’ve never had a complaint about the service or the employees. Keep up the good work time. I’ve never had a complaint about the service or the employees. Keep up the good work More
by Bearster61
Helpful April 21, 2021
Always courteous & friendly; vehicle ready in timely manner; keep me informed of status and any change in service ndepth. Brittany answering phone was very upbeat & helpful; James (Jimmy) in service was manner; keep me informed of status and any change in service ndepth. Brittany answering phone was very upbeat & helpful; James (Jimmy) in service was beyond nice!! More
by pagm54
Employees Worked With
James (Jimmy)-service dept.
April 14, 2021
Excellent service as always ...they adjusted my rear brakes ...no charge ...very quick ..scheduled the appointment on line ..very easy ..they sent me reminders so I wouldnt forget brakes ...no charge ...very quick ..scheduled the appointment on line ..very easy ..they sent me reminders so I wouldnt forget More
by Stevelava
Employees Worked With
Matt Carney
April 14, 2021
We had our hundai towed to the dealer to have it looked at to see if it was worth fixing, and the service we received was very polite, friendly, helpful and prompt. at to see if it was worth fixing, and the service we received was very polite, friendly, helpful and prompt. More
by Natasha
Employees Worked With
Matt Carney
April 13, 2021
Nothing short of amazing...took my daughter's Santa Fe for its first scheduled maintenance..had a 8:45am appt got there at 7:45, they took me right in and with a wash and vacuum the car was done at 8:40! for its first scheduled maintenance..had a 8:45am appt got there at 7:45, they took me right in and with a wash and vacuum the car was done at 8:40! I'm impressed! More
by jbenedetto
Employees Worked With
Matt Carney
September 04, 2019
Great people an helpful especially matt from the service dep Had a great experience he knows how to deal with costumers he is very professional had me out of their in no time will recommend auburn chambers in au Had a great experience he knows how to deal with costumers he is very professional had me out of their in no time will recommend auburn chambers in auburn to all my friends this place is a great place also the salesman ae very professional they wont rush you they tell you to take your time well all i have to say is ill be back again also i forgot the GM RUSTY CLIFFORD IS a great and helpful gentlemen keep up the great job guys .. More
by Badboys44
June 14, 2019
Service I recently brought my vehicle into Herb Chambers of Auburn. Before this I was pretty much at the point where I was done with Hyundai vehicles. Then I I recently brought my vehicle into Herb Chambers of Auburn. Before this I was pretty much at the point where I was done with Hyundai vehicles. Then I dealt with Matt in the service center. He went above and beyond to help me with my situation. I have never experienced anything like this anywhere. It was incredible and unheard of the lengths he went to provide excellent customer service. Because of this experience I will not only continue to purchase Huyndai vehicles but will be a loyal customer at the Herb Chambers of Auburn location. I will also encourage all my friends and family to purchase Hyundai vehicles at this location. Thank you Matt for showing me what it's like to be a customer that matters. More
by Bonnie3
Employees Worked With
Matt Carney
March 25, 2019
Warranty issues After my warranty company assured me that they had worked out the issues with the coverage and that Hyundai of Auburn would be able to do the service After my warranty company assured me that they had worked out the issues with the coverage and that Hyundai of Auburn would be able to do the service now Matt is making it impossible for my warranty provider to get in touch with him to straighten out the coverage and fix the issues. More
by Tommyleeruiz
Employees Worked With
Matt Carney
February 28, 2018
Poor Service Department Took car in because needed transmission checked - after 4 hours waiting told it was bad and would need to be replaced. Gave Anthony my service rep th Took car in because needed transmission checked - after 4 hours waiting told it was bad and would need to be replaced. Gave Anthony my service rep the Warranty Information. It took 2 days for them to work with warranty people to confirm the mileage was under 113,000 (actual about 76,000). On Thursday ordered the transmission. Called Monday at 9am and was told the transmission was there and would take about a day to replace. Called Tuesday after noon (1.5 days later) and was told not today but tomorrow. Called today and was told now it would be Friday - how a 9 hour job turned into 40 no one can say. Rental car was only covered for 6 days - so there is 4 days that now come out of my pocket for no good reason. More
by jeansable
Employees Worked With
Anothny and Denise
