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Herb Chambers Hyundai of Auburn - Service Center

Auburn, MA

4.6
347 Reviews

347 Reviews of Herb Chambers Hyundai of Auburn - Service Center

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August 12, 2021

Thank you Matt for always taking care of my car! I always receive great service!! More

by patrickm1221
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Duszak
Aug 13, 2021 -

Herb Chambers Hyundai of Auburn responded

We're so happy to hear Matt made this a five-star visit to our service center! Thank you for trusting the Herb Chambers Hyundai of Auburn team with your vehicle!

August 04, 2021

Awesome fast efficient friendly service and good customer service all the time never any issues, Thanks Stan for selling me this car More

by Bertaberta04Berta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew
Aug 04, 2021 -

Herb Chambers Hyundai of Auburn responded

We’re glad Stan and the Herb Chambers Hyundai of Auburn team could deliver a 5-star experience!

August 04, 2021

Matthew was really friendly, helpful and gave me the exact car repair estimate. He explained it to me really well. I was happy in his service. They performed a diagnostic which identified a few issues a More

by Jane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Carney
Aug 04, 2021 -

Herb Chambers Hyundai of Auburn responded

Thank you for sharing your positive experience with Matthew! We're glad he could take great care of you and present you with all the information needed for your repairs! Take care!

August 03, 2021

They are scam artists. They tried to tell me my car needed a transmission when the problem had nothing to do with that. And when I came back to show them I had someone else fix the car and to show the More

by Lechertjoseph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt Carney
Aug 23, 2021 -

Herb Chambers Hyundai of Auburn responded

Thank you for taking the time to share this experience. I will be looking into your situation further with my team and addressing it appropriately. If there's any additional feedback I should take into consideration, please feel free to contact me directly. Thanks again, Rusty Clifford - General Manager - rclifford@herbchambers.com

August 02, 2021

Extremely rude and unhelpful. Even used profanity toward me in front of staff and customers More

by Crkett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt Carney
Aug 16, 2021 -

Herb Chambers Hyundai of Auburn responded

Hello - I'm sorry to hear about this experience and would like the opportunity to get some more details from you so that I can make sure I'm addressing it appropriately with my team. If you could please reach out to me directly at your earliest convenience, it would be greatly appreciated. Thank you, Rusty Clifford - General Manager - rclifford@herbchambers.com

July 30, 2021

Car was ready when promised. Rep answered all my questions. And they washed the car and even vacuumed out the car no small feat. I was very happy More

by thomas.v.keller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Carney
Jul 30, 2021 -

Herb Chambers Hyundai of Auburn responded

It means so much to us to hear that you're happy! Thank you for visiting us here at Herb Chambers Hyundai of Auburn. We look forward to seeing you again next time!

July 16, 2021

Excellent service, great communication, quick in, quick out! The wash and vacuum was the finishing touch. Couldn’t make it any easier. Ask for Matt! More

by Mike K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stan Otoo-Genesis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Clifford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Carney
Jul 19, 2021 -

Herb Chambers Hyundai of Auburn responded

We are honored to receive your support, Mike. Thank you! - Herb Chambers Hyundai of Auburn Team

July 02, 2021

I had a wonderful check up for My 2020 Hyundai Tucson Ultimate..at the Service Department. On 06/30/2021 They showed me my cabin and air filters for changing and there condition and for my recommend oil More

by pasqual_dimarco77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
Jul 06, 2021 -

Herb Chambers Hyundai of Auburn responded

This review is so great to see! Thank you! We'll see you at your next appointment! – Herb Chambers Hyundai of Auburn

June 18, 2021

This team is great! I have been visiting this place for about over 10 years. James has helped me the last couple of times and always takes care of clients. More

by lana17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James in Service!, Matt Carney
Jun 22, 2021 -

Herb Chambers Hyundai of Auburn responded

Thank you for your confidence in James and our team! We appreciate you taking the time to leave us your review and look forward to seeing you next time! - Herb Chambers Hyundai of Auburn

June 17, 2021

Excellent service quick appointment to take the car.very quick and accurate diagnosis.Professional dealing with the problem. Fees very reasonable ,cheaper than any private auto mechanic and no hidden fees. More

by Wagdy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
Jun 18, 2021 -

Herb Chambers Hyundai of Auburn responded

We really appreciate you taking the time to leave Herb Chambers Hyundai of Auburn this awesome review, thank you!

Jun 18, 2021 -

Wagdy responded

You deserve it

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