Back

Herb Chambers Hyundai of Auburn - Service Center

Auburn, MA

4.6
358 Reviews

358 Reviews of Herb Chambers Hyundai of Auburn - Service Center

Sort by
November 11, 2021

Salesman and the Sales Manager were extremely helpful without any high pressure. Clean dealership. As well. More

by Bill_burke1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty Clifford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nha Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Herb Chambers Hyundai of Auburn responded

Bill, we are so proud to hear that our team at Herb Chambers Hyundai of Auburn could do a great job for you! Thank you so much!

November 01, 2021

Good quality service, efficiently performed. Minimum hassle, with fairly comfortable waiting area made time pass quickly More

by harried-pikers04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Carney
Nov 01, 2021 -

Herb Chambers Hyundai of Auburn responded

Thank you for your 5-stars! We appreciate your recommendation! -Herb Chambers Hyundai of Auburn

October 30, 2021

2 cars 2 service applications in 2 wks...TWO super satisfied encounters! What else is new? Serv. Mgr. Matt along with Advisors Holly and Jim were all involved in the interaction. Even with the rain. More

by Boston Red
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Carney
Nov 01, 2021 -

Herb Chambers Hyundai of Auburn responded

Thank you so much for the kind review! We appreciate you trusting Matt, Holly, Jim and the rest of the team with your vehicle and hope we can be of service to you again in the future. Take care! - Herb Chambers Hyundai of Auburn

October 30, 2021

Great service at service desk for a recall appointment. Very efficient. Very polite. No delays. More

by rodjane79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Carney
Nov 02, 2021 -

Herb Chambers Hyundai of Auburn responded

Thanks for the great review of Herb Chambers Hyundai of Auburn! We appreciate your positive feedback and hope we can be of service to you again in the future!

October 28, 2021

The facility is clean and professional. My car was received quickly, all of my concerns were noted and checked, service was quick and efficient, I was informed of progress and findings as they occurre More

by ekay.little
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Carney
Oct 28, 2021 -

Herb Chambers Hyundai of Auburn responded

We are so proud to hear about your time at Herb Chambers Hyundai of Auburn! Thank you very much!

October 28, 2021

Service was of the highest quality; service representatives were simultaneously highly knowledgeable, cordial and courteous. More

by daviddumais428
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly and Matthew, Matt Carney
Oct 28, 2021 -

Herb Chambers Hyundai of Auburn responded

Thank you for the wonderful feedback about our team! We're glad you enjoyed your visit here at Herb Chambers Hyundai of Auburn and we hope to see you again in the future!

October 24, 2021

Just had a service performed.Matt Carney, Serv. Mgr. Just had a service performed. Matt Carney, Serv. Mgr. always makes sure all your needs and requests are met. He always engages an explains everythin More

by Boston Red
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Carney
Oct 26, 2021 -

Herb Chambers Hyundai of Auburn responded

Thanks so much! We're happy to hear Matt and the Herb Chambers Hyundai of Auburn team provided five-star care! We look forward to seeing you again!

October 15, 2021

Excellent, friendly, customer service. Rigorous attention to detail and customers’ schedules and needs. All transactions are clearly explained. Very happy with all aspects of the dealership. More

by Niland.Mortimer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty Clifford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Carney
Oct 18, 2021 -

Herb Chambers Hyundai of Auburn responded

We're so happy to hear it, Niland! Thank you for taking the time to leave the Herb Chambers Hyundai of Auburn team your wonderful five-star review!

October 15, 2021

I brought my car into the dealership for an oil change fluid top off in an inspection and I don’t think any of the fluids were topped off and filter was so dirty. My husband looked under the hood when I g More

by Kristin78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt
Nov 08, 2021 -

Herb Chambers Hyundai of Auburn responded

Hello - I'm sorry to hear about this experience and would like the opportunity to get some more details from you so I can make sure I'm addressing the situation appropriately with my team. If you have a moment, would you please consider contacting me directly? Thank you, Rusty Clifford - General Manager - rclifford@herbchambers.com

October 11, 2021

Dealer replaced motor under warranty and provided loaner car while work was being done. Work was complete quickly and to my satisfaction. More

by Scott R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Carney
Oct 12, 2021 -

Herb Chambers Hyundai of Auburn responded

We love hearing from our satisfied customers, Scott! We're happy that our team provided you with a loaner car while your vehicle was being serviced! We look forward to seeing you next time! -Herb Chambers Hyundai of Auburn

...
27
...