Herb Chambers Hyundai of Auburn - Service Center

Had an emission light on I was able get an appointment within a few days. Received a call the same day with an estimate of the problem. within a few days. Received a call the same day with an estimate of the problem. More

Always pleasant clean informative kind quick friendly comfortable and convenient will always do business with this dealer thanks very much happy new year comfortable and convenient will always do business with this dealer thanks very much happy new year More

Very good service everything was explained to me. And they vacuumed my floor while in the shop they vacuumed my floor while in the shop More

I took my Santa Fe in on Thursday 12/30/21 for an oil leak spoke with Matt Duszak. He said to drop it off Monday, use the night drop, he would have it looked at Monday or Tuesday. He hadn’t call or ret leak spoke with Matt Duszak. He said to drop it off Monday, use the night drop, he would have it looked at Monday or Tuesday. He hadn’t call or returned a call so I went in on Thursday only to find out Matt left on Friday and had made unreal promises. I spoke with Jimmy (James Eisner) he said that Matt had over booked with unreal promises and there was no way he could get my car looked at even Friday. Jimmy said he would have it looked at the first of the week. I received a text about noon on that my car was ready to be picked up. When I arrived Jimmy told me the Technician found two gaskets on the oil filter causing the leak. The last oil change was done ELSEWHERE. They replaced the oil filter, changed the oil, confirmed the seal was working as designed PLUS washed the car. When i went to pay for all this service Jimmy said there was no charge. More

Squeezed me in on a Friday afternoon. They were very professional and got me in and out quickly. professional and got me in and out quickly. More

James provided excellent service and clearly explained everything to me that needed to be done with my car. Had some issues with the brakes since having them installed at the dealership a few months ago - everything to me that needed to be done with my car. Had some issues with the brakes since having them installed at the dealership a few months ago - they took care of me and resolved the problem. Thank you team! More

Very pleasant. Worked to fit in the maintenance I needed before a long road trip after my own initial scheduling mistake. Prompt and friendly. before a long road trip after my own initial scheduling mistake. Prompt and friendly. More

Great job. Thank you staff very helpful and friendly. I have been going there for years and will continue have been going there for years and will continue More

Sr service Mgr (male) was overly aggressive when I asked him to explain $150 fee to reset check engine light. Auto zone had already informed me the cause. No Diag requested at dealer, just reset. Dealer him to explain $150 fee to reset check engine light. Auto zone had already informed me the cause. No Diag requested at dealer, just reset. Dealership knew I wanted have light reset when I made apmt. I bought dongle myself for $40 and reset light. I don’t expect svc Mgr sets pricing - but don’t try to defend $150 fee for a 2 min task. More

I get all my regular maintenance done on my 2020 Kona done here. I find it very easy and convenient to make the appointments online. Today I got an oil change. I was in and out inside of 30 minutes and t done here. I find it very easy and convenient to make the appointments online. Today I got an oil change. I was in and out inside of 30 minutes and the price was reasonable. My car was also washed and vacuumed. I plan to continue coming to this dealership and recommend it to others.😊 More