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Herb Chambers Hyundai of Auburn - Service Center

Auburn, MA

4.6
389 Reviews

389 Reviews of Herb Chambers Hyundai of Auburn - Service Center

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December 12, 2024

You did an excellent job on my car I can’t thank you enough.great people More

by mariekike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Herb Chambers Hyundai of Auburn responded

It was our privilege to serve you! Thanks for the kind review and please don't hesitate to reach out if our Herb Chambers Hyundai of Auburn team can assist you again in the future!

December 07, 2024

Great experience with my recent service. The tech I worked with was very professional, and made sure I was taken care of. More

by MC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phuoc
Dec 09, 2024 -

Herb Chambers Hyundai of Auburn responded

We're delighted to hear you had a great service experience with our team at Herb Chambers Hyundai of Auburn. Our goal is always to ensure you're well taken care of, and we appreciate your feedback!

December 04, 2024

Brought my car in for a scheduled appt. To fix a issue that required a recall. This was the second time I went to this dealership for a recall. In both cases, I made the appt WEEKS in advan More

by Mpg
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Jeffrey Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Herb Chambers Hyundai of Auburn responded

Thank you for the review. We deeply regret any frustration or inconvenience caused by these unfortunate circumstances. Your feedback is important, and we're committed to improving our processes so that this doesn't happen again. If there's anything further you'd like us to address or discuss, please feel free to reach out directly. Thanks again, Rusty Clifford - General Manager - rclifford@herbchambers.com

December 04, 2024

110% rating from previous experience. Explained repairs performed right on point. Service writer kept up on progress and walked me through repairs More

by Davec5792
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Najee Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fhouc
Dec 05, 2024 -

Herb Chambers Hyundai of Auburn responded

Dave, thank you for sharing your experience with us at Herb Chambers Hyundai of Auburn! We're delighted to hear that our team provided clear communication and excellent service. We appreciate your support and look forward to assisting you in the future!

November 27, 2024

The most efficient dealership I have ever been in. I wish every service experience was like this More

by sounstreem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2024 -

Herb Chambers Hyundai of Auburn responded

Hi Soun! Thank you for leaving us this five-star review and the kind words about our service team at Herb Chambers Hyundai of Auburn! We'll see you next time!

November 23, 2024

Everything. Starting from the phone call, most professional all the way through to following up on the phone call on what was wrong with my car fixing everythi More

by Jrmogle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Herb Chambers Hyundai of Auburn responded

Jrmogle, we're delighted to hear about your positive experience with Herb Chambers Hyundai of Auburn! Our team is committed to providing professional service from start to finish. Thank you for sharing your feedback!

November 15, 2024

Good experience with servicing my leased car for maintenance! Staff was friendly and accommodating! Thank you so much! More

by dsajorda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Herb Chambers Hyundai of Auburn responded

We're delighted to hear that you had a positive experience with our service team at Herb Chambers Hyundai of Auburn! Thank you for your kind words, and we're always here to help whenever you need us.

November 15, 2024

Josh was quick, efficient and friendly. He was also able to answer a question I had about my Bluelink while I was there as well. Thanks, Josh! More

by Mark S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2024 -

Herb Chambers Hyundai of Auburn responded

Hi Mark, we're delighted to hear that Josh provided you with efficient and friendly service at Herb Chambers Hyundai of Auburn. We look forward to serving you again! Have a great ride!

November 13, 2024

This dealership is excellent. Service is great and very professional. Timely, courteous, and very knowledgeable More

by curtdan17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Herb Chambers Hyundai of Auburn responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Herb Chambers Hyundai of Auburn provided excellent service. We appreciate your support and look forward to serving you again in the future!

November 11, 2024

THEY HAVE A VERY GOOD TEAMS AND SERVICE, THE FUTURE. THEY PROVIDE TO CUSTOMERS IT'S A VERY GOOD REASON TO HAVE THEM FOR More

by colonrico58
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service
Nov 12, 2024 -

Herb Chambers Hyundai of Auburn responded

Thank you for the positive feedback! We're glad to hear that our team at Herb Chambers Hyundai of Auburn provided excellent service. We appreciate your support and look forward to serving you in the future!

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