Herb Chambers Hyundai of Auburn - Service Center

This review is regarding the service department. I called because I needed a new tire. The service department said come right over, we’ll fix it, no appointment needed. They didn’t even have the tir I called because I needed a new tire. The service department said come right over, we’ll fix it, no appointment needed. They didn’t even have the tire when I got there. If they had asked what my vehicle was, they could’ve looked it up. Ethan was friendly, but tasked me with locating a tire from another dealership. Overall it was not a positive experience. More

Great customers service. Very quick and easy. Comfortable waiting area my appointment was much shorter than expected Very quick and easy. Comfortable waiting area my appointment was much shorter than expected More

I brought my vehicle to the dealership with a troubling noise and to their credit, the service staff stuck with it until they found it and fixed it. Brittany Beckwith was very pleasant, helpful and commun noise and to their credit, the service staff stuck with it until they found it and fixed it. Brittany Beckwith was very pleasant, helpful and communicative and I would not hesitate to bring my car back to the dealership. More

Ethan was very helpful, friendly and knowledgeable. More people should be like him. Thank you More people should be like him. Thank you More

As usual the work on my car was done in a very professional and timely manner professional and timely manner More

I brought my car in for service today. Ethan was wonderful in getting my car in and making sure everything was completed. He also went over some maintenance that will be needed in the next Ethan was wonderful in getting my car in and making sure everything was completed. He also went over some maintenance that will be needed in the next 3,000 miles. I will be arranging those services in the near future. More

After an unexpected breakdown, Iffy provided great customer service. He was able to get a prompt diagnosis of the problem, get the part for my car sooner than expected, he also arranged for a driver t customer service. He was able to get a prompt diagnosis of the problem, get the part for my car sooner than expected, he also arranged for a driver to take me to a local car rental. The driver was polite and professional...I appreciate all of this! Also, I appreciate the prompt repair of my car. Thank you!! More

Helped me out very good No problem at all services are good call back to let me know it was done good call back to let me know it was done More

Iffy was the best. While driving home from Florida last weekend we developed car problems. My year old Hyundai Tuscon began slowing down on 95 and was barely moving. My While driving home from Florida last weekend we developed car problems. My year old Hyundai Tuscon began slowing down on 95 and was barely moving. My daughter and I were lucky to be by a hotel exit. We pulled off and tried to contact the local Hyundai dealership for service only to be told they couldn’t see it for 7-10 weeks. We checked into the hotel and luckily found a car transporter to ship the car home. The next morning we picked up a rental car for our trip home. On Monday I went to Herb Chambers Hyundai in Auburn to discuss an appointment for my car explaining I had a Blue Link message from Hyundai stating detected engine problems and needed to be seen soon. The car was delivered to Auburn by Hyundai Roadside service. Iffy notified me the car was delivered. Wednesday afternoon following a medical appointment Iffy called to tell me the problem was fixed and the car ready for pickup. I was so happy as well as surprised at the promptness in fixing the problem. One happy person. Thank you, C. Hanson Shrewsbury, MA More

Service was fast and done in a timely manner. Ethan, the service coordinator was helpful and kept me informed during the service. Ethan, the service coordinator was helpful and kept me informed during the service. More