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Herb Chambers Hyundai of Auburn - Service Center

Auburn, MA

4.6
358 Reviews

358 Reviews of Herb Chambers Hyundai of Auburn - Service Center

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July 12, 2023

I brought my car in for its annual check-up. The people I came in contact with in the service department were friendly and kept me informed as to what had been done and suggested what should be More

by BillP2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Herb Chambers Hyundai of Auburn responded

Thank you for choosing Herb Chambers Hyundai of Auburn for your car's needs! We're glad to hear that our team provided you with friendly and informative assistance. We look forward to your next visit to resolve the outstanding issue. Have a great ride!

July 12, 2023

Staff is super friendly and very knowledgeable. I can’t say enough about this great group of people. More

by Paula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Izzy Egbuna
Jul 13, 2023 -

Herb Chambers Hyundai of Auburn responded

Hey Paula, thank you for your kind words! We're glad to hear that our staff at Herb Chambers Hyundai of Auburn made a positive impression on you. Your support means a lot to us. Have a wonderful day!

Jul 13, 2023 -

Paula responded

Iffy Egbuna in the service department is the absolute best!

Jul 13, 2023 -

Paula responded

Iffy Egbuna keep up the great work. This dealership is very lucky to have a person such as yourself representing their company.

July 10, 2023

I have never felt so welcomed in a dealership before. The service and parts reps are so kind and helpful. The cashiers are as well. Everyone I came into contact with was wonderful! More

by SL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iffy
Jul 11, 2023 -

Herb Chambers Hyundai of Auburn responded

Thank you for the kind words! We're so glad to hear that our team at Herb Chambers Hyundai of Auburn made you feel welcomed and provided excellent service. Your feedback means a lot to us. Have a great day!

July 06, 2023

The service dept here is great. They are always friendly and efficient and explain things very thoroughly so you don't feel like they're taking advantage of you (have had that bad e More

by maureenevabutler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Otoo-Genesis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Iffy (don't have last name), Jimmy Eisnor
Jul 07, 2023 -

Herb Chambers Hyundai of Auburn responded

Maureen, thank you for the kind words! We're glad to hear that our service department provided you with friendly and efficient service. Iffy will be happy to know that he was able to assist you. If there's anything else we can do for you in the future, please don't hesitate to reach out. Have a great day!

July 02, 2023

Always prompt and friendly, this is one of the very best dealers I have ever Don business. Ethan, the service rep today did a great job! More

by Winterskn
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ethan
Jul 05, 2023 -

Herb Chambers Hyundai of Auburn responded

Thank you for the kind words and loyalty! We're glad to hear that Ethan provided you with a great experience during your recent visit. We appreciate your business and look forward to seeing you again at Herb Chambers Hyundai of Auburn!

July 01, 2023

The service was good Brittany was great very professional all in all she was outstanding More

by Ronnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Miller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Herb Chambers Hyundai of Auburn responded

Brittany & the team appreciate your kind review, Ronnie, and hope to see you again next time here at Herb Chambers Hyundai of Auburn! Take care!

July 01, 2023

Seriously you sell a car free oil changes first 3 years. Go in for 2 nd oil change and it costs me $90.00. Its not only used car salesmen who lie thru their teeth. Atty General will be contacted next week. More

by Roselauria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marty
Jul 19, 2023 -

Herb Chambers Hyundai of Auburn responded

Roselauria, I apologize for any confusion regarding the oil changes. We strive to provide transparent and accurate information to our customers, so it's disappointing that we have left the wrong impression. I would appreciate the opportunity to discuss this further with you and see what more I can do to assist. Please reach out at your convenience. Thank you, Rusty Clifford - General Manager - rclifford@herbchambers.com

June 27, 2023

Solid service. These guys are knowledgeable and professional.Too bad Hyundai doesn’t stand for it 10 years/ 100 miles warranty if you are a second owner, so so keep More

by Khaliecr
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Iffy
Jun 28, 2023 -

Herb Chambers Hyundai of Auburn responded

Thanks for the review, Khaliecr! We appreciate your kind words about our knowledgeable and professional team. If you have any further questions or concerns, please don't hesitate to reach out. Have a great day! - Herb Chambers Hyundai of Auburn

June 17, 2023

I was not a fan back in 2011 when I bought my Elantra. Issues with us using our own credit union, the misplacement of a certified check and it just wasn't a fun experience. This purchase of our new Hyun More

by mmandvl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan and Brittney Service associates
Jun 20, 2023 -

Herb Chambers Hyundai of Auburn responded

Thank you for giving us another chance to earn your business and for taking the time to leave such a positive review! We're thrilled to hear about your recent experiences and we'll be sure to let Ethan, Brittney & the rest of the team know how much you appreciate their helpful & professional service. Take care and please don't hesitate to reach out the next time we can be of assistance! - Herb Chambers Hyundai of Auburn

June 17, 2023

Friendly and efficient service. I would recommend them to anyone who owns a Hyundai motor vehicle. More

by Why
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Eisnor, Dan Obara
Jun 20, 2023 -

Herb Chambers Hyundai of Auburn responded

We're glad to hear it! Thank you for being part of the Herb Chambers Hyundai of Auburn family!

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