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Herb Chambers Hyundai of Auburn
Auburn, MA
1,442 Reviews
At Herb Chambers Hyundai of Auburn, we strive to deliver a uniquely tailored customer experience for every person who walks through our door. We'll go the extra mile to ensure that your visit with us is satisfactory. Regardless of if you visit us for Hyundai sales or Hyundai service, we'll be there for you every step of the way. Quite simply, if you don't leave our Hyundai dealership in Auburn, MA, with a smile, we haven't done our jobs right! Stop by today and leave with more than a smile!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,442 reviews
December 01, 2007
Learn from others experience..... THINK TWICE BEFORE DEALING WITH THIS DEALERSHIP". All dealers are the same... however, this one really hits the lowest rung in customer service. My experience with t DEALING WITH THIS DEALERSHIP". All dealers are the same... however, this one really hits the lowest rung in customer service. My experience with this dealer was extremly frustrating; and I empathize with customers sharing negative ratings for this dealership. I guess its not uncommon with Hyundai of Auburn (MA). I had around 14k on my Santa Fe and the brakes lights came up frequently on my dash board. Went to the dealer; the service center mechanic "explained" the issue and said the warranty doesn't cover it. I would need to pay $159.00 from my pocket (including parts and labor). Obviously, I didn't buy in... I raised the issue with service Manager and the Dealer Management at Herb Chambers-Auburn. Nothing happened... Got a cold shoulder. Frustrated, next week I got the job done by local auto mechanic. All it took was replenish brake fluid and adjusting the brakes. Never again I'm going to set foot in that crooked dealership. Enligntened customer. More
by frustratd_cust
Employees Worked With
service manager
December 23, 2005
1. I didn't want this vehicle until all the issues that I brought up with the Sales Rep were addressed, and to date I still do NOT have the car. 2. After all this, I received my PAYMENT BOOKLET in the mail brought up with the Sales Rep were addressed, and to date I still do NOT have the car. 2. After all this, I received my PAYMENT BOOKLET in the mail for the car I STILL don't have yet, and most likely will never have at this point. It's been almost two weeks. 3. It took a call to the dealership that was doing work on the car to actually get the truth about what was going on, after repeatedly asking the same thing of this dealership. More
by AnnoyedBuyer
Employees Worked With
John Mahoney, Tri Le
