Herb Chambers Honda of Westborough - Service Center

Since I purchased my first Honda in 2009 at Herb Chambers in Westborough, I have received very good service. My recent visit for an oil change was my best experience even with a three-hour wait. I did not in Westborough, I have received very good service. My recent visit for an oil change was my best experience even with a three-hour wait. I did not mind the wait a bit. I had a cup of coffee, ice cream, and a good book. This dealership is very fortunate to have Tony Ngo on its team. He was very attentive to my long wait and kept me posted as to the progress of the mechanics. Please treat him well. All of your employees are great but there is something about Tony that stands out. He is professional, knowledgeable, extremely customer oriented with a warm personality. More

Tony was very friendly and paid extra attention to get us the service we needed. He went out of his way to let me know when the part I ordered was in and to confirm my appointment via text, which was my pref the service we needed. He went out of his way to let me know when the part I ordered was in and to confirm my appointment via text, which was my preferred communication method. He also remembered me when I came back, which shows he pays attention to his customers and really cares. I would recommend this Honda service center because of the great customer service experience with Tony! More

Tony pays close attention to everything I say as a client and makes sure that every request that i may have regarding services for my accord done right in a timely fashion. He provides excellent customer se and makes sure that every request that i may have regarding services for my accord done right in a timely fashion. He provides excellent customer service and customers satisfaction. I strongly recommend his service at Herb Chambers Honda. More

I have been going to this dealership for service since 2009 when I got my Honda CR-V. The staff are friendly, helpful and responsive. I like the pleasant experience. I would recommend this place to my 2009 when I got my Honda CR-V. The staff are friendly, helpful and responsive. I like the pleasant experience. I would recommend this place to my colleagues and friends. More

Tony has always been a great help everytime I go to the Herb Chambers. Always friendly, with a great sense of humor. He's always gotten the job done as quick as possible, and I definitely recommend him for Herb Chambers. Always friendly, with a great sense of humor. He's always gotten the job done as quick as possible, and I definitely recommend him for service. I always leave satisfied. More

Tony Ngo is by far the best rep I've ever dealt with at any dealership. He communicated daily with me about what was going on with my vehicle and far exceeded my expectations. In an industry where the at any dealership. He communicated daily with me about what was going on with my vehicle and far exceeded my expectations. In an industry where the consumer tends to distrust the the seller, Tony definitely puts that stereotype to rest. Great experience! I would reccomend Tony and Herb Chambers Honda to anyone looking for service for their Honda. More

Overall service was excellent. In fact I have been to this service center to service was Honda Civic 2012 car but Mr. Tony has explained me the genuine reason as why my Honda Civic 2012 car not need serv this service center to service was Honda Civic 2012 car but Mr. Tony has explained me the genuine reason as why my Honda Civic 2012 car not need service at this point of time ( Oil Indicator was showing 70%). More

I have met Tony Ngo many times over the years at this dealership and he is the most helpful and reliable service representative I have ever encountered. He is very knowledgeable, extremely kind and pati dealership and he is the most helpful and reliable service representative I have ever encountered. He is very knowledgeable, extremely kind and patient with customer, very considerate at all times. Having car serviced could some times be a stressful process. Tony is absolutely the best person you could ask for to help you in this process. He is the main reason I keep going back to Honda of Westborough for all my car services. Thank you Tony! More

Tony has greeted me with a friendly smile and attended to my appointment in a timely manner. He made sure that I was comfortably settled in the waiting area. Beyond his call of duty, he even helped me conn my appointment in a timely manner. He made sure that I was comfortably settled in the waiting area. Beyond his call of duty, he even helped me connect to the wireless internet service so that I can do my work while waiting for the car to be serviced. The car was quickly serviced. Overall I had a very good experience every time when I brought my car in to this Herb Chambers for service. More

Tony is excellent to work with!! We have two Hondas and every time we bring our cars in to be serviced we make sure to ask for him. He is super knowledgeable and really helpful. We know we can always count every time we bring our cars in to be serviced we make sure to ask for him. He is super knowledgeable and really helpful. We know we can always count on him to be honest and straightforward. Definitely the best vehicle customer service experience we've ever had! More