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Herb Chambers Honda of Westborough - Service Center

Westborough, MA

4.8
1,547 Reviews

1,547 Reviews of Herb Chambers Honda of Westborough - Service Center

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October 25, 2013

Tony is always friendly, courteous, and personable - a pleasure to work with. He always makes sure my car is taken care of promptly and professionally. He also takes the time to explain anything I am unsu More

by apriledit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 25, 2013 -

Herb Chambers Honda of Westborough responded

April, I'm thrilled to hear that Tony was able to provide you with an friendly and pleasant experience while your vehicle was being serviced. Customer service is our top priority and I'm so happy that you've recognized Tony's hard work. I will be sure to pass on your kind words to him as I know it will make his day. Thank you for your business and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 25, 2013

Tony was very helpful, patient and professional. I did have to come in 2 days in a row to get my power steering issue resolved, but that was not Tony's fault. Tony made at least 2 calls to me to update More

by HondaLover03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shuttle Drive on Friday 10/25/13
Oct 29, 2013 -

Herb Chambers Honda of Westborough responded

I am so happy to know that you found Tony to be professional, helpful and patient. All of us here at Herb Chambers Honda of Westborough try our best to make sure our guests leave feeling satisfied with their service visit and truly enjoy their experience. Thank you once again for your business and your great recommendation! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 24, 2013

We own 3 Hondas and I have worked with Tony in service on many occasions. Tony is always extremely helpful, attentive and a pleasure to work with. He is very clear in explaining the situation and excellent a More

by jdc2013
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
October 24, 2013

Tony helped me to get my car serviced recently , Overall experience was excellent and he did all he can to help me and he was kind enough to text me when my car was ready .I definitely recommend him for ser More

by thomsant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 24, 2013 -

Herb Chambers Honda of Westborough responded

Thomas, I sincerely appreciate you taking the time to share your experience with Tony here at Herb Chambers Honda of Westborough. I'm honored by your kind feedback and so happy that Tony was able to provide you with such great service. We aim to provide each guest with the best customer experience and Tony is truly a testament to that. Thank you for your business and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 24, 2013

Tony was excellent. Wouldn't want another service person. He was super helpful and even contacted me on his day off to keep me updated on the status of my car. Thanks! More

by scrs10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
October 24, 2013

Tony Ngo is very friendly and helpful. He never tries to make you pay for more than you have to. He knows understands cars. Once he helped me find a nail in my tires when I didn't even know it was there. More

by jimmywang507027
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 25, 2013 -

Herb Chambers Honda of Westborough responded

Jimmy, I'm honored to hear how happy you are with your experience and that Tony was able to assist you with your service needs. At Herb Chambers Honda of Westborough we strive to provide each guest with the best customer experience and I’m so pleased you’ve recognized our teams hard work. I will be certain to share your kind words with Tony. Thank you for your continued business and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 24, 2013

WE have been honda customers for several years now. All my experiences with Tony have been great. What a true professional when dealing with customers. Tony is not only an asset to Herb Chambers, but to More

by kfboyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 25, 2013 -

Herb Chambers Honda of Westborough responded

I sincerely appreciate you taking the time to share your experience at Herb Chambers Honda of Westborough. We strive to achieve excellence in all aspects of our dealership and I am so pleased to know that you've noticed Tony's dedication to providing first class customer service. I will be certain to share your encouraging words with Tony as I know he will appreciate it. Thank you for your recommendation and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 24, 2013

Great, friendly, and knowledgeable service from Tony Ngo. He did everything to make my service visit at Herb Chambers Honda in Westborough a smooth experience. Would definitely recommend Herb Chambers Hond More

by Howson
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Oct 25, 2013 -

Herb Chambers Honda of Westborough responded

Thank you for the glowing review. We strive to make the service experience as enjoyable as possible for all of our guests. Our staff is dedicated to your 100% satisfaction. On behalf of Tony and everyone here at Herb Chambers Honda of Westborough, we greatly appreciate your recommendation to friends and family. Thank you again and we look forward to serving all of your automotive needs in the future! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 24, 2013

Tony Ngo is a great service provider who I highly recommend. He was very professional and supportive and would go above and beyond to meet the customer needs. More

by ntov978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 25, 2013 -

Herb Chambers Honda of Westborough responded

I'm honored to hear how happy you are with your experience and that Tony was able to assist you with your service needs. At Herb Chambers Honda of Westborough we strive to provide each guest with the best customer experience and I’m so pleased you’ve recognized our teams hard work. Thank you for your continued business and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 24, 2013

Tony was excellent. He worked with us for our old car and helped us save $400 on Break works compare to other service centers. I was so pleased I bought my new Honda CRV from them and every time I go for ser More

by shpatel1580
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 25, 2013 -

Herb Chambers Honda of Westborough responded

Thank you for taking the time to share your experience with Tony. At Herb Chambers Honda of Westborough, we are determined to deliver detail-oriented and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I will be certain to share your kind words with Tony as I know it will make his day! We greatly appreciate your recommendation and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

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