Herb Chambers Honda of Westborough - Service Center

I recently worked with Tony Ngo to resolve an issue with my tire and as always he was a pleasure to work with. Tony always goes out of his way to make sure all of my service questions & needs are met. Tony' my tire and as always he was a pleasure to work with. Tony always goes out of his way to make sure all of my service questions & needs are met. Tony's attention to customer satisfaction is very much appreciated More

I'm not usually the type to write reviews - but I feel it's necessary to give credit when credit's due. When I purchased my Accord New in 2010, I purchased an extended service "Tire & Wheel Guarantee" whi it's necessary to give credit when credit's due. When I purchased my Accord New in 2010, I purchased an extended service "Tire & Wheel Guarantee" which was designed to cover the tires against road hazards and the wheels against cosmetic damage caused by normal wear and tear. When I experienced a slow leaking tire, I brought the vehicle into the dealership to begin the process of filing a claim to see if it would be covered under the plan, and also noticed that my wheels had some cosmetic damage that needed to be addressed as well. Cindy, Tony & Don all helped to coordinate the services required, to make sure everything happened quickly, minimizing the inconvenience to me. They kept Rich, the service Director in the loop on everything, and he was also very helpful! Considering that I paid nothing out of pocket for all the services performed on my car, everyone was extremely attentive and considerate. I'm usually the type who stays away from dealership service departments because in general, car dealers don't have the best reputation, but I would happily recommend that friends & family bring their vehicles in to Herb Chambers Honda of Westborough for service! More

I have two cars from the sale location (Herb Chambers Honda of Westboro MA) and they always great and helpful. I had worked with Mr. Cardinali many times and always he is very kind. Honda of Westboro MA) and they always great and helpful. I had worked with Mr. Cardinali many times and always he is very kind. More

Terrific service, careful and thorough. Great help with transport to other destination while service was being done. Car works great now, very pleased, will return. 25 words is too much. transport to other destination while service was being done. Car works great now, very pleased, will return. 25 words is too much. More

Awesome customer service by Tony Ngo, Recommend anyone to have their car fix at this dealership with the help on Tony. Thank you once again! have their car fix at this dealership with the help on Tony. Thank you once again! More

Tony came out to my car to greet me and was extremely friendly and efficient in handling my requests. My car was ready far faster than I had anticipated. friendly and efficient in handling my requests. My car was ready far faster than I had anticipated. More

I had wonderful exprience for the first visiting this dealer, especially how they took care of me in all around services. I appreciating you to train such professional person like Tony. Thank you again f dealer, especially how they took care of me in all around services. I appreciating you to train such professional person like Tony. Thank you again for all. Linda Haynes More

I have always tried to stay away from dealership service departments, always opting for quick lube place... I needed to go in for a recall and was forced to come to a Honda Dealer where I met Tony. His prof departments, always opting for quick lube place... I needed to go in for a recall and was forced to come to a Honda Dealer where I met Tony. His professionalism and kindness set me at ease and made my visit very pleasant. I now have full confidence in going to a dealer and my understanding of how to treat my car is that much greater because of him. Tony is a great asset to your company and I am already recommending your service department to my friends. More

I brought my car in for service, and decided to wait at Herb Chambers Honda while they were working on the car. Everybody was helpful and courteous (especially Tony, the Service Advisor who assisted me), a Herb Chambers Honda while they were working on the car. Everybody was helpful and courteous (especially Tony, the Service Advisor who assisted me), and it was a welcoming environment. The service was also reasonably fast (I was told it could be up to two hours, and it was under two hours), and the free WiFi made waiting a breeze. I will definitely continue to go back to Herb Chambers Honda for service! More