Herb Chambers Honda of Westborough - Service Center
Westborough, MA
1,548 Reviews of Herb Chambers Honda of Westborough - Service Center
Tony always greets me with a smile and a handshake. This was not my first service here. He always explains what the service is and the costs. If any other service is needed (eg. wiper blades), he notifies was not my first service here. He always explains what the service is and the costs. If any other service is needed (eg. wiper blades), he notifies me immediatel;y as to time and cost. It's a pleasure duing business with this dealer as apposed to others. As to the poor rating on service someone told Tony that the vehicle had "wheel locks" and needed the key. I did not recall needing a key on my prior visit. Upon research wirth my local mechanic, he stated that a 13/16 thinwall socket works just fine. I relayed this to Tony and asked him to put it in my records. I still have to return for the "B" maintenance. More
Tony has been one of the main reasons that my family and I have stayed with Herb Chambers Honda of Westboro for so many years. His excellent service, positive and pleasant attitude, and ability to effectiv I have stayed with Herb Chambers Honda of Westboro for so many years. His excellent service, positive and pleasant attitude, and ability to effectively provide the services that my automobile needs have always left me feeling confident in the abilities of Herb Chambers Honda of Westboro and their staff to provide the help I need. Whether it has been regarding something as simple as an oil change or something more complicated like a timing belt issue, Tony has been able to work with me to figure out the most cost effective measures for the upkeep of my automobile while doing so in the most time efficient manner that fits with my schedule. I strongly recommend Tony for his knowledge of the Honda product, his professionalism in the workplace and for his genuine interest in making sure my experience with Herb Chambers Honda of Westboro is as positive as it can be! More
I had the pleasure of meeting and working with Tony Ngo in the service department. His professional customer service skills are top notch. He goes out of his way to please the customer. You should be ve in the service department. His professional customer service skills are top notch. He goes out of his way to please the customer. You should be very proud of him. I also had the pleasure of buying my 2013 Honda Accord from Yury Menaker. He made me very comfortable and was willing to work with me for the price that I could afford. He was very professional and made sure that I was satisfied. He showed great integrity in his attention to detail throughout my buying experience. He is another employee you should be very proud of. I would not hesitate to highly recommend your dealership to anyone who is looking for a car to buy or get serviced. Thank you Tony and Yury. Donna Sebring More
As always, dealing with Tony has been an awesome experience.Tony is great professional and understand the customer needs and provide the best service.I recommend everyone to herb chambers westboroug experience.Tony is great professional and understand the customer needs and provide the best service.I recommend everyone to herb chambers westborough and Tony in particular. More
I bought my car at this dealership and I drive one hour for the service. I prefer Tony to take my service my car because I know he'll be as fast as he can be and honest with the assessment. He's very cou for the service. I prefer Tony to take my service my car because I know he'll be as fast as he can be and honest with the assessment. He's very courteous, professional and represents this dealership in the best manner. More
Tony was very helpful, courteous and honest and clearly explained the services performed on my car and exactly how much it would cost. He communicated with me throughout the day which was very important to explained the services performed on my car and exactly how much it would cost. He communicated with me throughout the day which was very important to me.My husband and I both have Hondas and will continue to have our services done at Herb Chambers. More
Tony went out of his way to make my service visit as quick and painless as possible! We have worked with Tony over the years and each time have had a great experience! quick and painless as possible! We have worked with Tony over the years and each time have had a great experience! More
I would highly recommend this service center to friends and family. I am usually skeptical of bringing my car to the dealership to get worked on because i am one who thinks the dealership is going to rip and family. I am usually skeptical of bringing my car to the dealership to get worked on because i am one who thinks the dealership is going to rip me off. I have a new Honda Accord and i brought my car in for the "required mileage maintenance" and spoke with Jimmy. Jimmy advised me that the service that was suggested was not needed at this point and seemed very knowledgeable about the information he gave me. He advised me on when i may need to come back for service maintenance. In doing so, Jimmy saved me time, money, and reassured me that not every dealership is there to rip you off. Next time i need maintenance on my car, i will be sure to come see Jimmy since i know i can trust him. More
Tony made everything very clear and provided good logical options. The shuttle service is terrific - really fits in with my work day. The folks at the cashier and appointment desk were super friendly. Ove options. The shuttle service is terrific - really fits in with my work day. The folks at the cashier and appointment desk were super friendly. Overall, a great experience. More
I was there for oil change for my honda civic, I had a prior appointment, for which when i reached the center, tony was there to help me throughout and he was very friendly, helpful and courteous.In the e prior appointment, for which when i reached the center, tony was there to help me throughout and he was very friendly, helpful and courteous.In the end my car was ready in time and well cleaned. I would definitely suggest this center to anybody. More