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Herb Chambers Honda of Westborough - Service Center

Westborough, MA

4.8
1,548 Reviews

1,548 Reviews of Herb Chambers Honda of Westborough - Service Center

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October 31, 2013

Tony always greets me with a smile and a handshake. This was not my first service here. He always explains what the service is and the costs. If any other service is needed (eg. wiper blades), he notifies More

by JACKSON13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
October 30, 2013

Tony has been one of the main reasons that my family and I have stayed with Herb Chambers Honda of Westboro for so many years. His excellent service, positive and pleasant attitude, and ability to effectiv More

by oneilltd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 30, 2013 -

Herb Chambers Honda of Westborough responded

I'm thrilled to hear that Tony was able to assist you and your family with your service needs! We appreciate you taking the time to share your encouraging words and I know Tony will appreciate the kind sentiment as well. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 30, 2013

I had the pleasure of meeting and working with Tony Ngo in the service department. His professional customer service skills are top notch. He goes out of his way to please the customer. You should be ve More

by Donnasebs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 31, 2013 -

Herb Chambers Honda of Westborough responded

Thank you so much, Donna, for taking the time to share your experience with Tony & Yury here at Herb Chambers Honda of Westborough. I’m thrilled to hear how happy you are with the service and that you’re enjoying your new Honda Accord. Our goal is to provide each guest with the best customer service and I’m so happy that you’ve recognized Tony and Yury's hard work. I will be certain to share your encouraging words with them. Thank you again and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 30, 2013

As always, dealing with Tony has been an awesome experience.Tony is great professional and understand the customer needs and provide the best service.I recommend everyone to herb chambers westboroug More

by Vinaydubey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
October 30, 2013

I bought my car at this dealership and I drive one hour for the service. I prefer Tony to take my service my car because I know he'll be as fast as he can be and honest with the assessment. He's very cou More

by estepner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
October 30, 2013

Tony was very helpful, courteous and honest and clearly explained the services performed on my car and exactly how much it would cost. He communicated with me throughout the day which was very important to More

by GravesWitherell2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 31, 2013 -

Herb Chambers Honda of Westborough responded

I’m thrilled to hear you and your husband have had such an enjoyable service visits! We strive to provide our guests with the best customer experience and I’m so happy Tony provided you both with exactly that. I will be certain to let him know he is doing a wonderful job. Thank you again for your business and for choosing Herb Chambers Honda of Westborough for your automotive needs! Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 30, 2013

Tony went out of his way to make my service visit as quick and painless as possible! We have worked with Tony over the years and each time have had a great experience! More

by jleschneider
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
October 30, 2013

I would highly recommend this service center to friends and family. I am usually skeptical of bringing my car to the dealership to get worked on because i am one who thinks the dealership is going to rip More

by PatsFan344
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy White
Oct 31, 2013 -

Herb Chambers Honda of Westborough responded

Thank you for taking the time to write a review about your experience with Jimmy. This is really great to read, and I am so glad that you found Jimmy to be so trustworthy and helpful. I will be sure to pass along your kind sentiments. At Herb Chambers Honda of Westborough, we want all of our customers to be satisfied as you are and I'm so pleased that you will be returning in the future. Thank you for your time and compliments, it is much appreciated! Best, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 30, 2013

Tony made everything very clear and provided good logical options. The shuttle service is terrific - really fits in with my work day. The folks at the cashier and appointment desk were super friendly. Ove More

by koco222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 30, 2013 -

Herb Chambers Honda of Westborough responded

Thank you for taking the time to share your kind words. I’m so happy to hear that Tony was able to assist you with your service needs. Here at Herb Chambers Honda of Westborough our entire team strives to provide a fantastic guest experience each and every time. I’ll be sure to pass on your kind words to Tony as I know he will appreciate your fantastic recommendation. We truly value your business and look forward to serving all of your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 30, 2013

I was there for oil change for my honda civic, I had a prior appointment, for which when i reached the center, tony was there to help me throughout and he was very friendly, helpful and courteous.In the e More

by srathi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 31, 2013 -

Herb Chambers Honda of Westborough responded

Thank you for taking the time to recognize Tony! I’m thrilled to hear you found Tony to be friendly and helpful and that he was able to assist you with your Civic's service needs. Our team strives to provide our guests with a great experience from the moment they walk in our dealership. I know Tony will appreciate the time you took to share your feedback. Thank you again and we look forward to serving your automotive needs in the future! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

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