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Herb Chambers Honda of Westborough - Service Center

Westborough, MA

4.8
1,488 Reviews

1,488 Reviews of Herb Chambers Honda of Westborough - Service Center

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October 24, 2013

Tony was excellent. He worked with us for our old car and helped us save $400 on Break works compare to other service centers. I was so pleased I bought my new Honda CRV from them and every time I go for ser More

by shpatel1580
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 25, 2013 -

Herb Chambers Honda of Westborough responded

Thank you for taking the time to share your experience with Tony. At Herb Chambers Honda of Westborough, we are determined to deliver detail-oriented and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I will be certain to share your kind words with Tony as I know it will make his day! We greatly appreciate your recommendation and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 24, 2013

Toni Ngo is the best! We own 3 Honda's. Toni is the reason I bring them to this dealership to be serviced. He is professional and courteous. I trust him to give me solid advice on what needs to be done More

by perezofma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 25, 2013 -

Herb Chambers Honda of Westborough responded

Thank you for taking the time to share your experience with Tony. At Herb Chambers Honda of Westborough, we are determined to deliver detail-oriented and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I will be certain to share your kind words with Tony as I know it will make his day! We greatly appreciate your recommendation and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 24, 2013

Tony is an enthusiastic guy and he provides me with great service. Very efficient. It only takes me less than 90 mins to get the entire service process done. The most professional service I have ever experie More

by RyeW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 25, 2013 -

Herb Chambers Honda of Westborough responded

Rye, I'm thrilled to hear that Tony was able to provide you with such efficient and great service while our technicians serviced your vehicle. Customer service is our top priority and I'm so happy that you've recognized our Service Departments hard work. Thank you for your terrific recommendation and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 24, 2013

Upon moving to MA, I have always brought my 2 Honda cars to Herb Chambers Westborough. Among all the service managers I have dealt with over the years, Tony Ngo has stood up above the rest. Not that the oth More

by mrjalon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 25, 2013 -

Herb Chambers Honda of Westborough responded

I'm thrilled to hear how happy you are. I sincerely appreciate you taking the time to share your experience with Tony here at Herb Chambers Honda of Westborough. We value our guests feedback and I know Tony will appreciate your encouraging words. On behalf of our entire team here in Westborough, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 24, 2013

Tony ngo is very helpful to me to solve my car problem. he know his job very well and I like his service. I will revisit in the future. More

by pujunchem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 25, 2013 -

Herb Chambers Honda of Westborough responded

I sincerely appreciate you taking the time to share your experience at Herb Chambers Honda of Westborough. We strive to achieve excellence in all aspects of our dealership and I am so pleased to know that you've noticed Tony's dedication to providing first class customer service. Thank you for your business and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 24, 2013

Tony is very professional & friendly in all my interactions during service for my 2 Honda Cars. I really like the way he pays attention to service required for my car & provides the best advice. I More

by ram_s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 25, 2013 -

Herb Chambers Honda of Westborough responded

I'm honored to hear how happy you are with your experience and that Tony was able to assist you with your service needs. At Herb Chambers Honda of Westborough we strive to provide each guest with the best customer experience and I’m so pleased you’ve recognized our teams hard work. I will be certain to share your kind words with Tony. Thank you for your continued business and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 24, 2013

Tony helped me to get a service on my car recently. My experience was really good . He was kind enough to call my spouse and explain what's the service that my car needed. Also their shuttle service is ex More

by Pv123456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 24, 2013 -

Herb Chambers Honda of Westborough responded

Thank you for taking the time to share your experience with Tony. A terrific guest experience is what we aim for each and every time and Tony is truly a testament to that. I will be certain to let him know he is doing a wonderful job. Thank you again for your business and for choosing Herb Chambers Honda of Westborough for your automotive needs! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 24, 2013

Came in for a regular service on 2010 Honda CRV. Tony was very curtious and made sure to ask questions regarding the driving experience in order to diagnose any issues with the car. He also checked to m More

by GhazanfarQuadri
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Oct 25, 2013 -

Herb Chambers Honda of Westborough responded

Syed, I'm thrilled to hear that Tony was able to provide you with a courteous and pleasant experience while your Honda CR-V was being serviced. Customer service is our top priority and I'm so happy that you've recognized Tony's hard work. I will be sure to pass on your kind words to him as I know it will make his day. Thank you for your business and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 24, 2013

Service was less expensive than I thought and it was performed in a very reasonable time frame while I waited in the customer lounge area. I REALLY enjoyed the ice cream selection there!!! More

by TerryHendrix1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 24, 2013 -

Herb Chambers Honda of Westborough responded

Thank you, Terry, for taking the time to post such a kind review. Everyone here at Herb Chambers Honda of Westborough strives to go above and beyond for our guests, and I’m so glad Tony was able to make your service appointment as smooth and enjoyable as possible. Stop in any time for an ice cream! Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 24, 2013

Tony was very friendly and appreciative of our time. In fact, he even thanked me for arriving 5 minutes before my scheduled appointment time. The service took a little longer than he predicted, but that wa More

by ram25683
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 24, 2013 -

Herb Chambers Honda of Westborough responded

Thank you so much for taking the time to share your experience with Tony. I do apologize that your service appointment took a little longer than we predicted. We understand that your time is valuable and would never want our guests to wait longer than expected. Thank you again for your business and for choosing Herb Chambers Honda of Westborough for your automotive needs. Best, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

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