Herb Chambers Honda of Westborough - Service Center

I brought my Honda Pilot in for service after hitting a curb and tearing the sidewall of the tire and damaging the rim. When I leased the car I purchased the tire and rim protection plan. Tony Ngo took c curb and tearing the sidewall of the tire and damaging the rim. When I leased the car I purchased the tire and rim protection plan. Tony Ngo took care of everything with the insurance company, completing the claim and following up with them several times to receive authorization to complete the work. The whole process dragged on far too long to no fault of Tony's or Herb Chambers. In the end the tire and rim were both replaced and covered by the protection plan. Tony was great keeping me updated throughout the entire process. Many thanks to Tony and the Herb Chambers crew. More

I came in to have a State Inspection, oil change and 'mystery squeal' identified.Tony was very attentive and had my best interest in mind. He went out of his way to help fix all the creaks and moans in 'mystery squeal' identified.Tony was very attentive and had my best interest in mind. He went out of his way to help fix all the creaks and moans in my 14 year old civic. Another problem was found with my transmission and Tony explained all the possible scenarios and costs associated with it. Luckily, a fluid change solved the problem. A possible cause for the squeal was identified by a tech and worked on, but unfortunately it is still with me. Other than that, the prices at Herb Chambers are competitive with my neighbourhood mechanic and with the use of coupons, even better. Tony is an irreplaceable asset to the Herb Chambers team. My overall experience was great, especially when there is dark roast coffee! More

They are very attentive to customers needs and try to make the experience as easy as possible. Friendly, courteous keeping good records and detail oriented. make the experience as easy as possible. Friendly, courteous keeping good records and detail oriented. More

I bring my Honda to Herb Chambers every time it needs an oil change and other various fixes. Tony is always there, always ready to help. He's provided the most consistent service I've ever received, and it' oil change and other various fixes. Tony is always there, always ready to help. He's provided the most consistent service I've ever received, and it's that balance that keeps me coming back. The whole team at Herb Chambers really does a great job. Sometimes fixing a car can be stressful, but Tony and team do a great job of keeping you informed and updated. More

Tony Ngo is a very Professional Employee and sincerely wants the customer to be satisfied. He works really well with me and I always feel he is giving the best service possible. Paul Marinelli Marlbo wants the customer to be satisfied. He works really well with me and I always feel he is giving the best service possible. Paul Marinelli Marlboro More

I faithfully bring my car to Honda of Westborough for service. I deal with Tony Ngo almost every time and he is wonderful. He is always courteous, friendly, and on top of things. He always makes sure my service. I deal with Tony Ngo almost every time and he is wonderful. He is always courteous, friendly, and on top of things. He always makes sure my car gets the care it needs and constantly gives me updates while I wait. He is one of the best service guys I've dealt with. The actual service is always outstanding and my car is in tip top shape! More

I bring my car into Herb Chambers in Westboro for routine maintenance. Tony has assisted me with my service call. He is professional, courteous, and extremely helpful. He is one of the reasons I continue to maintenance. Tony has assisted me with my service call. He is professional, courteous, and extremely helpful. He is one of the reasons I continue to use Herb Chambers for service on my vehicle. More

Tony Ngo was very courteous and helpful throughout my servicing. The entire experience was very pleasant and he did a very good job attending to me. servicing. The entire experience was very pleasant and he did a very good job attending to me. More

When I purchased my ridgeline I also purchased simonize protection. The paint on the vehicle became very rough, I brought it in and was helped by Jimmy White. Although it wasn't a failure by Honda or Herb protection. The paint on the vehicle became very rough, I brought it in and was helped by Jimmy White. Although it wasn't a failure by Honda or Herb chambers Jimmy helped me contact Clear Coat and fill out a claim. After a couple of go rounds with them getting no where Jimmy helped me with the right answers that they wanted and paper work to file the claim. Finally the claim was accepted and a check for detailing by Herb Chambers was sent. The detailing came out perfect and the problem was resolved. After I made the appointment for the detailing and brought the vehicle in Jimmy saw me and again asked how I made out. I told him it was a success and thanked him very much for all he had done for me. I am sure I will purchase my next vehicle from Herb Chambers because of the great friendly service that I received from Jimmy!! I think you have a great employee here, I would hold on to him!!! Thanks Carmen More