Herb Chambers Honda of Westborough - Service Center

I had the pleasure of meeting and working with Tony Ngo in the service department. His professional customer service skills are top notch. He goes out of his way to please the customer. You should be ve in the service department. His professional customer service skills are top notch. He goes out of his way to please the customer. You should be very proud of him. I also had the pleasure of buying my 2013 Honda Accord from Yury Menaker. He made me very comfortable and was willing to work with me for the price that I could afford. He was very professional and made sure that I was satisfied. He showed great integrity in his attention to detail throughout my buying experience. He is another employee you should be very proud of. I would not hesitate to highly recommend your dealership to anyone who is looking for a car to buy or get serviced. Thank you Tony and Yury. Donna Sebring More

Tony was very helpful, courteous and honest and clearly explained the services performed on my car and exactly how much it would cost. He communicated with me throughout the day which was very important to explained the services performed on my car and exactly how much it would cost. He communicated with me throughout the day which was very important to me.My husband and I both have Hondas and will continue to have our services done at Herb Chambers. More

I would highly recommend this service center to friends and family. I am usually skeptical of bringing my car to the dealership to get worked on because i am one who thinks the dealership is going to rip and family. I am usually skeptical of bringing my car to the dealership to get worked on because i am one who thinks the dealership is going to rip me off. I have a new Honda Accord and i brought my car in for the "required mileage maintenance" and spoke with Jimmy. Jimmy advised me that the service that was suggested was not needed at this point and seemed very knowledgeable about the information he gave me. He advised me on when i may need to come back for service maintenance. In doing so, Jimmy saved me time, money, and reassured me that not every dealership is there to rip you off. Next time i need maintenance on my car, i will be sure to come see Jimmy since i know i can trust him. More

Tony made everything very clear and provided good logical options. The shuttle service is terrific - really fits in with my work day. The folks at the cashier and appointment desk were super friendly. Ove options. The shuttle service is terrific - really fits in with my work day. The folks at the cashier and appointment desk were super friendly. Overall, a great experience. More

I was there for oil change for my honda civic, I had a prior appointment, for which when i reached the center, tony was there to help me throughout and he was very friendly, helpful and courteous.In the e prior appointment, for which when i reached the center, tony was there to help me throughout and he was very friendly, helpful and courteous.In the end my car was ready in time and well cleaned. I would definitely suggest this center to anybody. More

TONY WAS VERY HELPFUL, ESPECIALLY WHEN I TOLD HIM I HAD AN APPOINTMENT AND MY CAR WAS SERVICE IN NO TIME AT ALL THAKS TO HIM. AN APPOINTMENT AND MY CAR WAS SERVICE IN NO TIME AT ALL THAKS TO HIM. More

Tony was extremely helpful with the explanations of the service packages dealer discounts. I found him articulate and knowlegable about my car and the service it needed. He followed up on my phone calls an service packages dealer discounts. I found him articulate and knowlegable about my car and the service it needed. He followed up on my phone calls and walked me through the work being done. He mentioned my tire wear ( which I wasn't prepared together done or have enough money to have done) He reviewed all the notes made by service staff on what they found while completing each step. I have I've 200,000 miles on my Civic and he even complemented how my local mechanic must be doing something right because the car was in great shape. In the future I will consider returning to Herb Chambers for any other major milestone service that needs to get done. Tony's professionalism and personality was refreshing and lendered itself to be a very good experience for me while car was at the dealership. Again, I would like to mention that Tony was excellent and helpful in the explanation of all charges and dealer service discounts that were on the printout of the service form. Thanks More