Herb Chambers Honda of Westborough - Service Center

I came in for routine service and brought up an issue (right front side disconnected slightly from the rest of the vehicle) I had noticed during a previous service visit which I thought had been overlook (right front side disconnected slightly from the rest of the vehicle) I had noticed during a previous service visit which I thought had been overlooked. Tony addressed the issue and assured me that the "problem" was not really a problem but a designed feature of the car and he reconnected it. I was happy to see that he explained why it happened and what to do if it happened again as it showed me that he wanted me to be satisfied with my vehicle. During this visit I also noticed that the prices for routine service were posted and that the charge was just that, what was posted. There were no "extra" charges or recommendations for additional service which is pretty routine at other dealers. Great team at Herb Chambers Honda, they really want to keep you as a customer and it shows. More

Tony is a pleasure to work with. This was the second time he's helped me and both times he was energetic, positive and helpful. I was under a tight deadline to pick my son up from a play date and he go time he's helped me and both times he was energetic, positive and helpful. I was under a tight deadline to pick my son up from a play date and he got me out right on time! More

I got my Honda Accord serviced couple of times at Herb Chambers Honda of West-borough, This service center has extremely friendly employees, who also happen to provide excellent service, they clearly Chambers Honda of West-borough, This service center has extremely friendly employees, who also happen to provide excellent service, they clearly explain all the issues with your vehicle and get them fixed in no time. I would definitely recommend Herb Chambers Honda of West-borough Service center to everyone. More

I went to the Honda service Center when my 2007 Accord gave me Engine check warning light . Tony dealt with me with Extreme Customer Friendly . He provided me each and every problem clearly and made me un gave me Engine check warning light . Tony dealt with me with Extreme Customer Friendly . He provided me each and every problem clearly and made me understand about my car. Thanks to tony a lot. I am extremely happy with his service. More

Tony is great, he is my go to service guy, whenever I have a problem I always just shoot him a text and he has me in and out within no time. He is extremely professional and personal. I have never had su have a problem I always just shoot him a text and he has me in and out within no time. He is extremely professional and personal. I have never had such a great service experience, every time is great he never lets you down. More

I bought a 2010 Honda Odyssey a few weeks back and discovered an oil leak. I drove to the dealership early next morning and was greeted by Tony. He had the problem diagnosed and fixed in about an hour discovered an oil leak. I drove to the dealership early next morning and was greeted by Tony. He had the problem diagnosed and fixed in about an hour. Tony explained what they believe was the source of the problem and how they fixed it. It was a pleasure working with Tony because of his great customer service skills which are an important skill to have in a service consultant. More

I brought my Honda Pilot in for service after hitting a curb and tearing the sidewall of the tire and damaging the rim. When I leased the car I purchased the tire and rim protection plan. Tony Ngo took c curb and tearing the sidewall of the tire and damaging the rim. When I leased the car I purchased the tire and rim protection plan. Tony Ngo took care of everything with the insurance company, completing the claim and following up with them several times to receive authorization to complete the work. The whole process dragged on far too long to no fault of Tony's or Herb Chambers. In the end the tire and rim were both replaced and covered by the protection plan. Tony was great keeping me updated throughout the entire process. Many thanks to Tony and the Herb Chambers crew. More