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Herb Chambers Honda of Westborough - Service Center
Westborough, MA
1,516 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,516 Reviews of Herb Chambers Honda of Westborough - Service Center
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May 01, 2014
Excellent Service and Quality of Work Quick and fast service. Friendly customer service. Tony handles customers efficiently. only one thing, Price is sometime high. Quick and fast servic Quick and fast service. Friendly customer service. Tony handles customers efficiently. only one thing, Price is sometime high. Quick and fast service. Friendly customer service. Tony handles customers efficiently. only one thing, Price is sometime high. More
by krishnaprk
May 01, 2014
excellent customer service! Tony immediately assisted me in getting my 2005 pilot serviced. He was very responsive and did everything to make me feel like a valued customer. Tony immediately assisted me in getting my 2005 pilot serviced. He was very responsive and did everything to make me feel like a valued customer. More
by wayneval
Employees Worked With
tony ngo
May 01, 2014
Excellent Service I had my Honda serviced at the Westborough Dealer and after my service there was still issues with my car. Tony was very profession listened to the is I had my Honda serviced at the Westborough Dealer and after my service there was still issues with my car. Tony was very profession listened to the issues and provided fix for no Charge. Excellent customer service More
by sjaber
May 01, 2014
Sliding Door I brought my 14 yr old Odyssey in due to the driver's side rear sliding door was no longer sliding. I had my doubts that due to it's age & the fact t I brought my 14 yr old Odyssey in due to the driver's side rear sliding door was no longer sliding. I had my doubts that due to it's age & the fact that it was a Canadian vehicle, that the problem could be solved in one day, but to my surprise it was! Good job guys! Tony was very efficient asking if there was anything else I should make them aware of, which there was. The shuttle service was a very big plus, since I have no access to another vehicle. Thank you all for your service. More
by GraceLeBel
April 30, 2014
Excellent service I brought in my car for service and Tony Ngo gave me his honest opinion which helped me a lot. He also took care of recall which I was not aware of. I brought in my car for service and Tony Ngo gave me his honest opinion which helped me a lot. He also took care of recall which I was not aware of. Thanks Tony More
by Pshorey
April 30, 2014
Great service with a smile! Tony helped me quickly get the work needed on my Honda Odyssey-with a smile! After arriving grumpy due to traffic issues, Tony helped me get the work Tony helped me quickly get the work needed on my Honda Odyssey-with a smile! After arriving grumpy due to traffic issues, Tony helped me get the work I needed done quickly! More
by Mom4
April 30, 2014
Good service Tony was very friendly and prompt in carrying out the required car service. He explained the service done on the car and was very enthusiastic at his Tony was very friendly and prompt in carrying out the required car service. He explained the service done on the car and was very enthusiastic at his job. More
by Dhiral
April 30, 2014
Excellent service Quicker and faster service. Also the associate was very friendly, professional and sincere. He has completed the service and deliver the car in short Quicker and faster service. Also the associate was very friendly, professional and sincere. He has completed the service and deliver the car in short span of time. More
by SumitSeth
April 25, 2014
Tony is awesome The battery on our 2005 Honda Civic Hybrid failed (The IMA and engine lights came on) and we did some research online. Honda has an extended warranty The battery on our 2005 Honda Civic Hybrid failed (The IMA and engine lights came on) and we did some research online. Honda has an extended warranty on this battery in some states, including MA, but some people onlne said their MA dealerships refused to honor the extended warranty and quoted a price of $4,000 to replace the battery. So we came to Herb Chambers with trepidation, ready to argue. What a pleasant surprise to work with Tony! He looked up the car's info, said "looks like you might be fully covered, let me confirm" and then let us know that because of the warranty there would be no charge to replace the battery. Tony is helpful, pleasant, and fun to talk to. He texted me several times with updates on the progress of the battery replacement, and made sure everything was taken care of. Because of my experience with Tony, I highly, highly recommend him - and the Herb Chambers Honda service department. More
by Catie56
April 25, 2014
Excellent Service I drove in for a state inspection and asked Tony to check the steering because of noise. Within a very short time the vehicle had been serviced and th I drove in for a state inspection and asked Tony to check the steering because of noise. Within a very short time the vehicle had been serviced and the noise identified as a need for a strut assembly. Tony made a few quick phone calls to identify parts location and options and promised to text my cell phone when the parts arrived. He was very attentive and gave me quick updates during the time I waited. The car was done in half-the-time originally promised. I have been happy with Herb Chambers Service Department for the 7 years I have owned my vehicle. I wouldn't think of going anywhere else and they have developed this trust with each service visit. More
by rtms0769
