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Herb Chambers Honda of Westborough - Service Center

Westborough, MA

4.8
1,516 Reviews

1,516 Reviews of Herb Chambers Honda of Westborough - Service Center

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February 26, 2017

Warrenty work I gave the rating because of the service writer. Matt was great and took care of everything. Thank you- but the 25 word minimum needs to be removed More

by frank beans
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I think the writer's name was Matt-
Feb 27, 2017 -

Herb Chambers Honda of Westborough responded

Thank you, Frank! Best, Jonathan Goldberg, General Manager

February 26, 2017

Always a pleasure Made an appointment to have the info screen on the dash of our 2014 CRV checked out as it appeared to be malfunctioning. Turns out it wasn't and it wa More

by Keith
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abby Hermanson
Feb 27, 2017 -

Herb Chambers Honda of Westborough responded

Thank you for your review, Keith! Your experience is important to us, and it is wonderful to hear that you enjoyed working with Abby. We value your business and hope to see you again soon! Best, Jonathan Goldberg, General Manager

February 25, 2017

My review Everything was done quite satisfactory and explained very well. Good coffee and doughnuts as well. I appreciate the free wifi also. It made the wai More

by Traditionalist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Kattan
Feb 27, 2017 -

Herb Chambers Honda of Westborough responded

Thank you for taking the time to share your experience with Dean here at Herb Chambers Honda of Westborough. We value your business and look forward to serving your automotive needs for many more years to come! Sincerely, Jonathan Goldberg, General Manager

February 25, 2017

Excellent and timely service! Service scheduled easily to help my schedule. Auto received and inspected prior to service by assuring personnel. Manager scheduled work and provided More

by buzzaround
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy L Robinson ( service advisor ), Jennifer Dupont ( service scheduler )
Feb 27, 2017 -

Herb Chambers Honda of Westborough responded

Thank you! I’m so pleased to know that Jennifer and Randy proudly represented this dealership and provided you with such great service. Thank you again and we look forward to serving your automotive needs for many more years to come! Best, Jonathan Goldberg, General Manager

February 25, 2017

Presidents Day Visit I brought in my car on President's Day a round of regular maintenance. Although the sales were in full swing, The service team treated me with respec More

by Westerly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Walgreen
Feb 27, 2017 -

Herb Chambers Honda of Westborough responded

Thank you for taking the time to share your experience with James and our Service Department. We value your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Jonathan Goldberg, General Manager

February 25, 2017

sticker took me immediately upon arrival. fast service. even washed he car. forgot name of salesperson. I've always had my car serviced by you folks More

by Stephen Johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't remember
Feb 27, 2017 -

Herb Chambers Honda of Westborough responded

Thank you for your review, Stephen! Your experience is important to us. We value your business and hope to see you again soon! Best, Jonathan Goldberg, General Manager

February 24, 2017

Improved since last year Much better than last year; service agent was prompt, there were sufficient agents available, did not have to wait to check in for my appointment the More

by PeterMac54321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember
Feb 27, 2017 -

Herb Chambers Honda of Westborough responded

Thank you, Peter! We appreicate you giving us another opportunity and we look forward to serving your automotive needs for many more years to come! Best, Jonathan Goldberg, General Manager

February 24, 2017

Recall Happy with the service. From entering to the service rep. I did not get his name but that's ok. I was only there for a recall. I have been to Boch Hon More

by carguru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
February 24, 2017

Great Service I've always get great service here. Fast, friendly, and very knowledgeable.This dealership is always professional .from sales to service. Great deal More

by Jesse.A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Methe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toan Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2017 -

Herb Chambers Honda of Westborough responded

Thank you, Jesse, for taking the time to share your experience with Norman and Toan. It’s a pleasure to know that they have been so helpful and have provided you with 5-star service. We value your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Jonathan Goldberg, General Manager

February 24, 2017

Great service, fast service! Brought my 2015 Civic on for oil change and transmission flush. The work was competed quickly and correctly. I highly recommend Herb Chambers in Westb More

by Gregory D R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Schurman
Feb 27, 2017 -

Herb Chambers Honda of Westborough responded

Thank you, Gregory! It is always a delight to read that one of our team members is exceeding our customers' expectations. I will be certain to share your encouraging words with Sean, as I know he'll appreciate the kind sentiment. Thank you and we look forward to serving your automotive needs in the future! Best, Jonathan Goldberg, General Manager

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