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Herb Chambers Honda of Westborough - Service Center

Westborough, MA

4.8
1,547 Reviews

1,547 Reviews of Herb Chambers Honda of Westborough - Service Center

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February 02, 2024

The service was excellent and the communication was great. Thank you for a thorough check up and recall check. More

by ordinal05_sluices
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Feb 05, 2024 -

Herb Chambers Honda of Westborough responded

We're glad to know you had an excellent service experience with us at Herb Chambers Honda of Westborough! Thank you for choosing us! We'll see you next time. Safe travels!

January 30, 2024

Annamarie was great in helping us out and worked to help us get the best possible answers in the most pleasant way More

by Farhan.syed81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annamarie
Jan 30, 2024 -

Herb Chambers Honda of Westborough responded

We're glad to know that Annamarie was able to assist you effectively at Herb Chambers Honda of Westborough. We always aim for the best customer experience possible, and we appreciate your feedback!

January 26, 2024

My service advisor, Scott Sundlie was outstanding. He was patient with my myriad of questions. He explained things in laymen’s terms. The car was ready when he said it would be. I think that the techs More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sundlie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Herb Chambers Honda of Westborough responded

Rich, it's great to know that Scott was able to provide you with the excellent experience we strive for at Herb Chambers Honda of Westborough. We appreciate your trust in us and look forward to serving you again in the future!

January 25, 2024

Have had the pleasure of being assisted by James when getting my Honda Pilot serviced several times now. Always a professional, clear and concise when explaining what is being done, great experience all More

by VinnyC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Sinclair
Jan 26, 2024 -

Herb Chambers Honda of Westborough responded

Hi Vinny, we're glad to know that James has been providing you with clear and professional service for your Honda Pilot at Herb Chambers Honda of Westborough. We appreciate the positive feedback!

January 22, 2024

Scott was very kind and courteous and helped me out with my vehicle. I will be sure to bring one of my three Honda pilots to him for service again in the future. More

by baykar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sundlie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Herb Chambers Honda of Westborough responded

We're glad to know that Scott provided you with excellent service for your Honda Pilot at Herb Chambers Honda of Westborough. We look forward to seeing you again in the future!

January 19, 2024

Convenient Local Supportive Clean Best WiFi Coffee Play area Everything good Good Good Good Good More

by Damodar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Jan 19, 2024 -

Damodar responded

None

Jan 22, 2024 -

Herb Chambers Honda of Westborough responded

Hi Damodar! We're delighted to know that you enjoyed the amenities and found our location convenient at Herb Chambers Honda of Westborough. Thanks for your positive feedback!

January 13, 2024

Scott was more than helpful throughout the entire process. Took way less time than expected. Will continue going back to Honda for my needs More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sundlie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Herb Chambers Honda of Westborough responded

Hi Matt! We're glad to know Scott was able to assist you efficiently at Herb Chambers Honda of Westborough. We look forward to serving your future needs!

January 06, 2024

I was found that my car was out of warranty and the head gasket needed replacement. James from the service department was very helpful making sure National Honda Service approves a Goodwill repair cost. I w More

by ppalmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James - Service
Jan 08, 2024 -

Herb Chambers Honda of Westborough responded

Ppalmer, thank you for the 5-star rating! We're glad to know that James was able to assist you with your repair needs at Herb Chambers Honda of Westborough. We look forward to serving you again! Have a great ride!

January 01, 2024

Here's a different one: I was stopped at a red light about a mile from the dealership when a Herb Chambers service guy rear-ended me as he road-tested a repair. Minor damage to my RAV-4. He directed me More

by wstuart_41
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Jan 03, 2024 -

Herb Chambers Honda of Westborough responded

Wow, that's certainly a unique situation! We're glad our team at Herb Chambers Honda of Westborough was able to quickly resolve the issue and provide you with top-notch service. Thanks for your understanding and patience throughout this process - we appreciate it!

December 29, 2023

Excellent service From making an appointment, to constant and attentive communication with our service manager, Scott. More

by rudybauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sundlie
Jan 03, 2024 -

Herb Chambers Honda of Westborough responded

Hi Rudy! We're glad to know that you had an excellent service experience with Scott at Herb Chambers Honda of Westborough. Thanks for the positive feedback!

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