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Herb Chambers Honda of Westborough - Service Center

Westborough, MA

4.8
1,547 Reviews

1,547 Reviews of Herb Chambers Honda of Westborough - Service Center

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February 27, 2024

Well organized, waiting for my car is helped by a comfortable waiting room with TV and wifi capabilities. More

by Slamage 985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Feb 27, 2024 -

Herb Chambers Honda of Westborough responded

We're pleased to hear that you found our facility well-organized and comfortable while waiting for your car. Thank you for choosing us! We'll see you next time. Safe travels!- The Herb Chambers Honda of Westborough Team

February 23, 2024

Willing to work with you on installing OEM or aftermarket parts. Many Honda parts are way overpriced. Also willing to use multiple discounts to help ease the pain of the final bill. More

by Thomasscintolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela
Feb 23, 2024 -

Herb Chambers Honda of Westborough responded

Hi Thomas, we're glad to know that our team at Herb Chambers Honda of Westborough was able to assist you with your needs and make the process more affordable. We look forward to serving you again! Safe travels!

February 22, 2024

Excellent experience. Everyone was knowledgeable, efficient and courteous. Impressed by video of my car and work completed by technician. More

by Ellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Sinclair, Ryan Slobodian
Feb 22, 2024 -

Herb Chambers Honda of Westborough responded

Hi Ellen, we're glad to know you had an excellent experience at Herb Chambers Honda of Westborough. It's great that our team could impress you with their knowledge and efficiency! Safe travels!

February 22, 2024

Scott was the best! He was very professional and attentive to my questions and needs, and he explained the summary of my service. More

by marydriscoll622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Feb 23, 2024 -

Herb Chambers Honda of Westborough responded

Mary, we're glad to know Scott was able to provide you with excellent service here at Herb Chambers Honda of Westborough. We appreciate your feedback and look forward to assisting you again in the future!

February 22, 2024

I’m very pleased with the service at Herb Chambers Honda of Westborough. Everyone is extremely nice and professional and they do excellent work. I would recommend this dealership to anyone. Thank you to Ang More

by mcooney1955
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman Methe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toan Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
James A. Bulger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela
Feb 23, 2024 -

Herb Chambers Honda of Westborough responded

We're glad to know you had a positive experience with Angela and our service department at Herb Chambers Honda of Westborough. Thanks for your recommendation!

February 19, 2024

Clean, welcoming, organized, timely service. Was confused. However, I was told car would be washed and vacuumed and when I saw the car inside, I could pick it up and go but when I went to pick i More

by Cheshire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Feb 19, 2024 -

Herb Chambers Honda of Westborough responded

Hi Cheshire! We appreciate your feedback and apologize for any confusion regarding the car wash. At Herb Chambers Honda of Westborough, we aim to provide clear communication at all times. We'll work on improving this aspect in future interactions with our customers. Thank you!

February 10, 2024

Great service , very helpful with video presentations on the diagnosis . Excellent facility and customer service. More

by Karltiks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Every body
Feb 12, 2024 -

Herb Chambers Honda of Westborough responded

Karl, we're glad to know you found our service and video presentations helpful at Herb Chambers Honda of Westborough. Thanks for your kind words about our facility and customer service! We'll see you next time. Safe travels!

February 09, 2024

Bought my 2023 Honda here. Always have service done here. Constant text updates during service visits. Highly recommend. More

by Mpj220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryana Dobay
Feb 12, 2024 -

Herb Chambers Honda of Westborough responded

We're delighted to know you've had a great service experience with our team at Herb Chambers Honda of Westborough. We appreciate your recommendation and look forward to assisting you in the future! Safe travels in your 2023 Honda!

February 08, 2024

I was in for two recall repairs . All seems to have gone fine thus far. I appreciate the ride home and back from Bruce who is great. I was actually there almost a year ago and he remem More

by Rebekah.email
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Feb 09, 2024 -

Herb Chambers Honda of Westborough responded

Thank you for the review and feedback, Rebekah! We're happy to hear Bruce & the team provided you with a smooth experience and we hope you won't hesitate to reach out if we can be of service again in the future! - Herb Chambers Honda of Westborough

February 03, 2024

I’ve been coming to this dealership for several years now despite not purchasing my Honda here. Everytime they’ve gone above and beyond, and today was no exception. Today was my first time working with Bryan More

by YDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryana Dobay
Feb 05, 2024 -

Herb Chambers Honda of Westborough responded

Hi! We're so glad to know that you've consistently had positive experiences at Herb Chambers Honda of Westborough! It's wonderful to learn that Bryana was able to provide excellent service during your recent visit. We appreciate the feedback and look forward to assisting you in the future!

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