Herb Chambers Honda of Westborough

My expectations in visiting a car dealership was the standard fear of annoyance, constant hounding, and dishonesty. The reason I am going out of my way to rate herb chambers is because my expectations w standard fear of annoyance, constant hounding, and dishonesty. The reason I am going out of my way to rate herb chambers is because my expectations were totally wrong. I am very pleased with the genuine kindness and honesty. The effort put forth in finding exactly what I wanted was far above any other dealership. I will most definitely be recommending this dealership and its sales people to my family and friends. Expect nothing less than 100% when you visit. More

Joshua in internet management was so incredibly friendly, knowledgeable and helpful. He went out of his way to help us locate our perfect vehicle. The customer care I received was exemplary, and I recommen knowledgeable and helpful. He went out of his way to help us locate our perfect vehicle. The customer care I received was exemplary, and I recommend this dealership, and Joshua specifically, very highly. More

After trying to buy a car at another dealership, and experiencing the 'hard sell' approach, we came to Herb Chambers in Westborough. What an amazing experience! We were treated with respect from the f experiencing the 'hard sell' approach, we came to Herb Chambers in Westborough. What an amazing experience! We were treated with respect from the first phone call with Joe OConnell. Ed, our salesperson made it easy for us to purchase the car. Jim Sweeney helped Ed make his first Honda sale. I can't say enough about Jim. He's a gentleman, friendly, helpful and willing to go the extra mile to be sure we were happy, and that we understood the features and options on the vehicle even after the sale. We made a deposit and the car was ready for us the next day. I had that same experience with Jim about 15 months earlier when I was considering an Accord. So I was looking forward to coming back to Herb Chambers Westborough for this purchase. We also met the General Manager, Tom, who called himself a pragmatic conservative. I would call him a fair, decent, respectful person who sets the tone for his organization. This is a very good place to do business. I would highly recommend buying your Honda from Herb Chambers Westborough. We felt very welcome here. They have our business now. Jan Sonjara, MA More

I am a recent customer of Herb Chambers of Westborough. I just wanted to take a moment to let you know about how impressed I was by the level of service at your dealership. I went to many other dealerships i just wanted to take a moment to let you know about how impressed I was by the level of service at your dealership. I went to many other dealerships in the area prior to visiting Herb Chambers of Westborough. Herb's was far and away the best car buying experience I've had anywhere. The salesmen Matt Dency and Andrew were both very professional and very informative. It is nice to purchase a car from a place that has a personable level of service. I would not hesitate to come there again for car purchases in the future. More

My overall experience with the Herb Chambers dealership was absolutely amazing. None of my questions or concerns were ignorded. From my initial phone call inregards to searching for the vehicle i desired t was absolutely amazing. None of my questions or concerns were ignorded. From my initial phone call inregards to searching for the vehicle i desired to the end whe the deal was made was handled with a high level of professionalism. The follow up in between was excellent, which i find is missing from other dealerships. Wih that being said the service was great, staff is friendly. If any friends ask me where i got my car i always mention Herb Chambers Honnda and give a high recomendation everytime. Thank you More

I have a 1997 Honda civic. The exhaust had been gving me some problems and making a funny vibrating noise. I took it there and they told me it wa just my heat shield and fixed in in lss then 30 min! And i some problems and making a funny vibrating noise. I took it there and they told me it wa just my heat shield and fixed in in lss then 30 min! And it was wicked cheap. I thought I was going to have to replace my muffler so I was very happy. They also cleaned my car (it needed it). They are very friendly and had me back on the rode fast. More

I just had a great experience at this dealership. Matt Dency is the best. We had been looking at the civic for a month and he did not pressure us at all and made us feel welcome. My husband and I will d Dency is the best. We had been looking at the civic for a month and he did not pressure us at all and made us feel welcome. My husband and I will definitely be back next year when our son needs a car! Thank you Matt! More

I had been looking for a used odyssey for about a month. I finally found a odyssey I had liked online. When I called Honda of Westborough, Sarah said that the car I wanted wasn't at the dealership but if I I finally found a odyssey I had liked online. When I called Honda of Westborough, Sarah said that the car I wanted wasn't at the dealership but if I wanted they would have it brought from Boston to Westborough. I asked if she could have it there by noon the next day. She said no problem and when I showed up the next day the car was waiting for me. Another thing I liked was that Herb Chambers has fixed prices on there pre-owned cars making it so I don't have to haggle. That good because that is the worst part about buying a car and there price was lower then the other dealers were posting for theres online. Rick the salesperson took the time to show me and my wife how the dvd player worked which no other salesperson offered to do at the other dealers we topped at. This was the best buying experiance I could have aaked for. More

We came to Herb Chambers after speaking with an internet sales person on the phone. She was very knowledgeable and friendly and suggested we come in to the dealership because we had not yet test driven the sales person on the phone. She was very knowledgeable and friendly and suggested we come in to the dealership because we had not yet test driven the Honda Accord and we were in the process of comparing it to the Toyota Camry which was the other car we were considering purchasing. We were introduced to one of the salesman and he explained the benefits that Honda and Herb Chambers had to offer. Once we drove the vehicle we decided to purchase the Accord over the Camry. It was a very efficient process including the financing and picking up the vehicle. More

Well I already hit a huge pot hole with my new car and blew the front tire right out. After nearly having a heart attack I called the dealership I purchased it from. They sent a tow truck for my car an blew the front tire right out. After nearly having a heart attack I called the dealership I purchased it from. They sent a tow truck for my car and had the shuttle driver there to pick me up with in minutes. The unfortunately didn't have the tire in stock but drove to go get it so I wouldn't have to drive on a spare. They had the tire on and everything else checked out in what seemed like no time at all. Mean while my sales person Norman offered me a cup of coffee and answered some last minute questions I had come up with in the short time I've had the vehicle. Thanks to Herb Chambers Honda of Westborough, my nightmares about dealerships have been put to rest. Thank you everyone! And thank you Rich and Mike for coming to my rescue! More