Herb Chambers Honda of Westborough

Rich Merlina was the salesman that assisted me with the purchase of my 2010 CRV. He was most helpful in providing information on the vehicle and the sales process. All of my questions were answered and the purchase of my 2010 CRV. He was most helpful in providing information on the vehicle and the sales process. All of my questions were answered and the customer service experience was exceptional. Both Rich and Gregg Vitello helped make this car buying experience a positive one and I am pleased with my purchase. I will highly recommend Herb Chambers Honda of Westborough to fellow friends for future purchases! More

The sales staff and management at Herb Chambers Honda of Westborough were most helpful in providing information and service during the purchase of my Honda CRV. I am happy with the purchase and the quality Westborough were most helpful in providing information and service during the purchase of my Honda CRV. I am happy with the purchase and the quality of customer service that was provided by all of the staff. More

I had done some previous car shopping for my first new car before visiting this dealership, however Rose was by far the best salesperson I talked to. She seemed to genuinely care about putting me in a car car before visiting this dealership, however Rose was by far the best salesperson I talked to. She seemed to genuinely care about putting me in a car that was right for me. She was patient and knowledgeable, and did not pressure me to buy at all. When I finally decided to buy she worked very hard to get me a price that I was comfortable with, which I appreciated very much. If you're thinking of visiting this dealership I highly recommend talking to Rose. On the downside of this dealership, I am not so convinced that the service department is all that great. I got my car without a daylight running light in it and they told me they would call when it came in. I never recieved a phone call. I had to call three times before getting through to some one that could help me. Finally after 3 weeks I got my light. More

Rich is a wonderful salesman with an easy-going attitude, humor, and gave me an honest comparison of the CR-V and Rav4. He took the time to explain the differences, whether good or bad, and didn't push his humor, and gave me an honest comparison of the CR-V and Rav4. He took the time to explain the differences, whether good or bad, and didn't push his own agenda. He made my decision an easy one! More

Overall, a great buying experience from start to finish. Rich was very personable and down to earth, and followed through on every promise he made. Next time I need to buy a car, I will definitely visit Wes Rich was very personable and down to earth, and followed through on every promise he made. Next time I need to buy a car, I will definitely visit Westborough Honda again! Thank you for the wonderful car!!! More

I visited Herb Chambers Honda on Friday to look for a new car and ended up buying a 2010 Honda Insight. My experience with the customer service was excellent due to Rich Merlino. He clearly is very knowledge car and ended up buying a 2010 Honda Insight. My experience with the customer service was excellent due to Rich Merlino. He clearly is very knowledgeable and passionate about cars, which facilitated the car buying process immensely. He was also very efficient and managed to save me a great deal of time, which is of high value to me. I was also impressed by his persistence to make sure that I was a happy costumer. Accompanying the great service Rich provided was his pleasant and sincere personality. I am also very happy with the money I received for trading in my old car and the low price of my wonderful Honda Insight. I went into Honda only expecting to pick out a wonderful car and was caught off guard by the outstanding service Rich provided. I firmly believe employees of this caliber should be recognized which is why I am spending the time to write this review. My experience at Herb Chamber’s was excellent and I will highly recommend it to anyone who is looking for a great car and great customer service. More

Rich Merlino was well informed and pleasant without high pressure. He answered my questions respectfully and was patient in our interactions. Don Cardinali was nice in my experiences with him when I needed pressure. He answered my questions respectfully and was patient in our interactions. Don Cardinali was nice in my experiences with him when I needed to go in for service due to a check tire pressure light which required a computer reeducation and the all-weather mats neede to be secured with anchors. The atmosphere at the dealership is friendly and inviting. More

Rose was extremely accommodating to both my husband and I when we were looking for a new CRV. We wanted our financial questions answered right away and she listened to our needs and got us the answers we we when we were looking for a new CRV. We wanted our financial questions answered right away and she listened to our needs and got us the answers we were looking for. The customer service experience in the sales department was excellent and I felt very at ease the moment we sat down with Rose. I was very happy with my experience there. More

I went into Herb Chambers Honda with a friend just looking to test drive a Honda Fit. I wasn't planning on purchasing one that day but Rose Garceau changed my mind. Rose was such a pleasure to deal wi looking to test drive a Honda Fit. I wasn't planning on purchasing one that day but Rose Garceau changed my mind. Rose was such a pleasure to deal with throughout the whole process I felt like I had more of an advocate than a salesperson. From the test drive, answering all of my questions to working with me to get the best deal, she made me feel comfortable and made it a pleasant experience. I will recommend Rose to any of my friends and family when in the market for a car. I can't say enough good things about Rose. It was actually fun to be there! More

I have been needing to replace my 1997 car for about a year now, but kept putting it off because I dreaded having to deal with the high pressure that accompanies car shopping. If only I had known about R year now, but kept putting it off because I dreaded having to deal with the high pressure that accompanies car shopping. If only I had known about Rose Garceau. Rose is not the typical car salesperson. She was friendly, knowledgeable, and let me take all the time I needed to make a decision. Once I had, she went to bat again and again to get me the best deal she could. I went with a friend to Herb Chambers to test drive a Honda Fit and by days end we had both purchased one! Rose made the entire experience a pleasure, the exact opposite of the day we were both expecting. I will highly recommend Rose Garceau to anyone looking to buy a car! Mr. Chambers is very fortunate to have her among his sales staff. More