Herb Chambers Honda of Westborough

Good Customer Service skills from Richard Merlino impressed me. He went through all possible options and spend quality time with me. He has a very unique and warm way to deal with his customers which impressed me. He went through all possible options and spend quality time with me. He has a very unique and warm way to deal with his customers which is often missing in most of the salesmen. Most salesmen want to rush through the process which as a customer is not appreciated, but Richard is better than them. More

This is the second Honda we bought from this dealership but what really brought me back was Matt Dency. I felt both times like I got a fair deal and like he actually cared about what we were buying and why but what really brought me back was Matt Dency. I felt both times like I got a fair deal and like he actually cared about what we were buying and why we were buying it. We got the second car same day! I'm sure this is not my last Honda so I will be returning to Matt next time. My brother leased a car from him a week after I got my second car and just today, I recommended him to a co-worker. Go to this dealership and ask for Matt! More

Norman is the reason I have recommended HC of Westboro to my friends and we have between us bought/leased six vehicles in the last year. Norman is professional, knowledgeable and I have a great deal of conf my friends and we have between us bought/leased six vehicles in the last year. Norman is professional, knowledgeable and I have a great deal of confidence when working with Norman. Norman "listens" when I have a problem and does not give me the "standard" answer...I appreciate that very much. Thanks Norman, you are a great asset to HC of Westboro. Diane E. Pickett More

I loved my experience with Honda Of Westborough!!!! I loved my experience with Honda Of Westborough!!!! Norman Methe was great, he did all the paper work within a couple of hours and I got my new car t I loved my experience with Honda Of Westborough!!!! Norman Methe was great, he did all the paper work within a couple of hours and I got my new car the same day... You rock Norman!!!!!!! I would glady refer family and friends to go see Norman!!!!!!! More

Rich Merlino has been a pleasure to work with. He is extremely thourough and knowledgable and was the best saleman I have met with at any dealership that I visited. I would highly reccommend him and his extremely thourough and knowledgable and was the best saleman I have met with at any dealership that I visited. I would highly reccommend him and his dealership. You have a real pro in Rich. Thank you for all the information and time! More

Richard was very outgoing and friendly. He made us laugh and the visit and process was very easy. We didn't feel like we were with a "normal" (sterotypical) car slaesman - because of his sense of and the visit and process was very easy. We didn't feel like we were with a "normal" (sterotypical) car slaesman - because of his sense of humor. He worked quickly but efficient to ensure we received the best deal. More

This was the best car buying experience I ever had in 30+ years. First, nobody bugged me while I was in the showroom crawling all over the Honda Element I was considering. People swung by and asked if I need years. First, nobody bugged me while I was in the showroom crawling all over the Honda Element I was considering. People swung by and asked if I needed help, and then left. Very nice. When I finally wanted to speak to someone, I was introduced to Norman. The guy was great - no pressure, informative, polite, and professional. When it finally came time to buy (last day of March), even the price haggling was civil and respectful. I bought the car from Norman. Since then, I've referred a few friends to Norman because I knew they would have a good experience and I wanted Norman to have their business. More

Recently I enjoyed buying my new Honda Accord at Herb Recently I enjoyed buying my new Honda Accord at Herb Chambers Honda of Westborough. Overall staff at dealership was nice and friendly. Sales repr Recently I enjoyed buying my new Honda Accord at Herb Chambers Honda of Westborough. Overall staff at dealership was nice and friendly. Sales representative Yury Menaker knows his product inside out and helped me make the right decision. He did a good job explaining all the features of the Accord. Price I got was also right. I have already recommended this dealership to my friends and coworkers and will not hesitate to use it in the future. More

Rich was great! He made the car-buying experience as least painful as possible. And he obviously knows a lot about Hondas. He knew the answer to every question we had off the top of his head. He also least painful as possible. And he obviously knows a lot about Hondas. He knew the answer to every question we had off the top of his head. He also never applied high-pressure tactics, from the initial test drive on. More

I am giving this rating as a result of my experience with Norm Menthe. He was patient, curtious and informative. I was unsure what type of vehicle I wanted or whether I wanted to lease or buy, Norm reviewed Norm Menthe. He was patient, curtious and informative. I was unsure what type of vehicle I wanted or whether I wanted to lease or buy, Norm reviewed my options and I am now driving a new Honda CR-V, which is perfect for me. This is my 2nd dealing with Norm and his demeanor and professionalism is commendable. He is a genuine person and because of this, I returned to Herb Chambers and Norm and have already recommended them to friends that are interested in purchasing a new CR-V. More