Herb Chambers Honda of Westborough

My experience with Herb Chambers, Rich Merlino in particular, was great. The used car manager Chris was a pleasure to work with as well. Rich took care of the minor issues promptly and accurately. I particular, was great. The used car manager Chris was a pleasure to work with as well. Rich took care of the minor issues promptly and accurately. I would definately buy from here again. More

Tom was extremely helpful with all our guestions regarding the purchase of our recent used car, while at the same time, not forcing any undue pressure on us. Tom is very knowledgable and made this w regarding the purchase of our recent used car, while at the same time, not forcing any undue pressure on us. Tom is very knowledgable and made this whole process an enjoyable and satisfying experience. My wife and I will both be sure to recommend Tom to any of our friends and relatives in the future. More

Excellent business manager and salesman...first time buying a new vehicle and the process went smoothly and quickly. I am very pleased with my new vehicle and very impressed with Herb Chambers Honda of buying a new vehicle and the process went smoothly and quickly. I am very pleased with my new vehicle and very impressed with Herb Chambers Honda of Westborough. If you are looking for honest people who care about meeting all your needs this is the dealership to work with...in today's economy it is nice to have people work for you at your pace...I never felt pressure to buy...it just worked out in my case that I was ready to buy quickly. I will remain a loyal customer with Herb Chambers of Westborough for as long as my family will be driving a Honda Odyssey (lol another 15 yrs at least). More

Tom was very friendly and helpful. He made the negotiating easy and painless. I had some written quotes from other dealers and they just gave me a decent price without playing any games. Tom def negotiating easy and painless. I had some written quotes from other dealers and they just gave me a decent price without playing any games. Tom definitely went out of his way to help me with this purchase and make it easy. He even went to the registry to get me special veteran plates and dropped off my car for me at work to swap for the trade-in we had. The whole process was very painless and was probably the most pleasant car buying experience I have ever had. I was offered the list of accessories and add-ons, but was never pressured into anything. Thanks for the good experience! More

Rose was very friendly, it was a pleasure to work with her on getting my new Honda CRV. I appreciated how she worked with in me in getting my car registered and ready for me to pick when I needed it. her on getting my new Honda CRV. I appreciated how she worked with in me in getting my car registered and ready for me to pick when I needed it. More

A few month ago I purchased a used Ford Edge that I was unhappy with. I went to the Herb Chambers Honda dealership to just "look" at a car that might give me better gas mileage. I was greeted by Tom Kell unhappy with. I went to the Herb Chambers Honda dealership to just "look" at a car that might give me better gas mileage. I was greeted by Tom Kelly who took the time to show me the used cars that I inquired about. He never put pressure on me to look at brand new vehicles and was very patient with me. We test drove a 2008 2-Door Honda Accord. I liked the car very much. Tom proved that he was listening to my needs, as he reminded me that I spend an awful lot of time in my car, as I am in sales. He suggested that I consider that before making a purchase. As Tom and I went back into the dealership, a 2010 4-Door Accord V-6 caught my eye. Tom said it was his favorite in the showroom. It quickly became my favorite, too. 2 weeks later, I purchased the car. Tom handled everything professionaly and made certain that I got the deal I was looking for. I would certainly buy next car from Tom as well. Thank you! More

As a first time buyer, my experience at Herb Chambers Honda was fantastic. I ended up with a great car that I love and for a good price, as I expected. Jason was extremely helpful- since this was my firs Honda was fantastic. I ended up with a great car that I love and for a good price, as I expected. Jason was extremely helpful- since this was my first time ever purchasing a car, he made it easy and explained the process thoroughly. The communication was great and my car was ready in a very short time! I felt very comfortable during my experience and would recommend this dealership to others who are looking to buy an affordable and reliable vehicle. More

Great at wasting your time, go elsewhere. They expect exactly msrp. In this economy there is no reason to pay asking. Edmunds is accurate and I get at or below that. They used every tactic in the book exactly msrp. In this economy there is no reason to pay asking. Edmunds is accurate and I get at or below that. They used every tactic in the book and in the end my wife and I were checking for our wallets. More

This is the second car I have bought from this dealership and each time my experience with the sales staff has been excellent. Everything about their customer service was top notch. I had done my research, and each time my experience with the sales staff has been excellent. Everything about their customer service was top notch. I had done my research, knew what I wanted and they made the process very easy. Tom Kelly's style was a breath of fresh air. He listened to waht I wanted and and never tried to sell me anything that I didn't. I would highly recommend them to anyone looking for a Honda. More

My wife and I came to Herb Chambers of Westborough to look for a used car and compare prices to other cars we've seen. We were greeted by Yuri at the door. Since I called a day earlier I asked for Camill look for a used car and compare prices to other cars we've seen. We were greeted by Yuri at the door. Since I called a day earlier I asked for Camille. After a few minutes he came back with Sarah who is the internet sales manager and she said Camille was busy but Yuri could help. Yuri was very helpful and followed our wishes without pressuring us to buy. We asked to see both Hondas and Toyotas to compare. Yuri was very knowledgeable and gave us the info we needed. He also gave us time to think about it. One of the cars we drove seemed like a good deal and we decided to buy it. Yuri took care of everything including the trade in and even brought the car to our house. I would highly recommend him and in fact we asked to see his manager to tell him how impressed we were with the whole car buying process. More