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Herb Chambers Honda of Westborough

Westborough, MA

4.9
2,977 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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350 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 2,977 reviews

March 28, 2013

$118 per hour for labor? This is ridiculous. Parts were marked up 20% OVER list price from the Honda dealership. i.e. $99 a $110 for a rear strut (not the whole assembly with spring)... list price is $142 More

by JoeConsumer5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tony
March 19, 2013

I was very impressed with working with Ricardo. He showed me to different cars one that asked for and the one I really wanted. He did a great job and then it getting the car that was slightly more expensive More

by Donpelto
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo , Ricardo Deoliveira
Mar 19, 2013 -

Herb Chambers Honda of Westborough responded

Thank you for taking the time to share your experience at Herb Chambers Honda of Westborough. I'm thrilled to hear we were able to provide you with such a pleasant experience! We strive to provide each guest with the best customer service and Ricardo truly is a testament to that. I'll be sure to share your encouraging words with him. Thank you for your patronage and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

March 06, 2013

Our sales person, Ricardo, was very helpful in determining which car to purchase for our needs and in our price range and worked really hard to have our new car ready in a timely fashion. More

by ohmi19
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ricardo Costa De-Oliveira, Ricardo Deoliveira
Mar 07, 2013 -

Herb Chambers Honda of Westborough responded

I sincerely appreciate you taking the time to share your experience at Herb Chambers Honda of Westborough. We strive for perfection in all areas of this dealership and I'm honored that you've recognized our teams commitment to excellence. I will be sure to share your encouraging words with Ricardo. Thank you for your patronage and we look forward to serving all of your automotive needs for many more years to come. Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

March 06, 2013

On February 28, 2013 I visited Herb Chambers to return my Honda CR-V from its lease. At the same time I was looking for another car where I was introduced to Ricardo Oliveira. At first I was not interested i More

by USTC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo Oliveira , Ricardo Deoliveira
Mar 06, 2013 -

Herb Chambers Honda of Westborough responded

Congratulations on your new Accord LX! I sincerely appreciate you taking the time to share your experience at Herb Chambers Honda of Westborough. We strive to achieve excellence in all aspects of our dealership and I am so pleased to know that you've noticed our teams dedication to providing first class customer service. I will be certain to share your encouraging words with Ricardo. I know he will appreciate it. Thank you for your patronage and we look forward to serving all of your automotive needs for many more years to come. Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

February 16, 2013

My wife and I visited Herb chambers on February 13,2013 . Our lease was ending on my 2010 accord . I had called to schedule an appointment on the previous Saturday . I spoke with Kenneth from the internet sa More

by jjesseani
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jonathan Belez
Feb 19, 2013 -

Herb Chambers Honda of Westborough responded

Congratulations on your 2013 Honda Pilot! I sincerely appreciate you taking the time to share your experience at Herb Chambers Honda of Westborough. I’m thrilled to hear that we were able to provide you with a vehicle that meets all of you and your wife’s needs. We strive to provide the best customer service and it sounds like Jonathan, Tony, Kenneth and Dan were able to do just that. I will be sure to share your kind words with them. Thank you again and we look forward to serving your automotive needs for many more years to come. Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

February 11, 2013

If you don't want the hassle of dealing with a shady, pushy salesman and you want to feel comfortable when you make your car purchase contact TIM MCLEAN at Boch Honda West. My wife and I bought a 2010 H More

by cookie98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Mclean
January 14, 2013

I was looking for an affordable, new car. I walker into Herb Chambers and was promptly greeted. I was hooked up with a salesman Anthony Kent. He was very pleasant to work with right from the start. I felt More

by avuona21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Kent
Jan 14, 2013 -

Herb Chambers Honda of Westborough responded

I am so happy to hear you and your wife had such a pleasant experience! At Herb Chambers Honda of Westborough our top priority is providing our valued guests with a great all around experience. I am thrilled that we were able to provide that for you both. I will pass on your kind words to Anthony. Thank you for your patronage and we look forward to serving your automotive needs in the future! Happy New Year! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

January 11, 2013

Blake Curry specially impressed me with his skills. He is a really good salesman and worked closely with us to provide us the kind of car which I wanted. I am glad that I got the car from them. Totally worth More

by pankil90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Curry
January 07, 2013

We were interested in a 2013 Honda CRV and stopped by the dealership on 12/29/12; we had the good fortune to be greeted by salesperson David Yang when we walked through the door. David was thorough but low- More

by bleeps3
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : David Yang
December 31, 2012

Our last two times were: An inspection sticker, my wife Our last two times were: An inspection sticker, my wife called and was told they were able to do till 5 pm, we got there in 15 minutes and they were More

by tbetz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
All service department
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