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Herb Chambers Honda of Westborough

Westborough, MA

4.9
2,977 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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350 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 2,977 reviews

July 11, 2013

My review on purchasing this car was posted up under Anthony Kent's personal reviews. I live in NYC and made a promise to service my car (as much as possible) at Herb Chambers Honda of Westborough. I br More

by JonathanNYC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 12, 2013 -

Herb Chambers Honda of Westborough responded

Thank you, Jonathan, for taking the time to share this fantastic review! I'm thrilled to hear about your positive experience with Anthony, Tony and our Service Department. We strives to provide our guests with the best customer service and Tony and Anthony are truly a testament to that. Thank you for your great recommendation and for traveling the distance to visit us. We look forward to serving your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

June 19, 2013

I brought my Accord in for service last week and there ended up being several things wrong with it. I bought this car used and am the 3rd owner so was expecting some issues and Jimmy was very friendly, h More

by edbroer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy
Jun 19, 2013 -

Herb Chambers Honda of Westborough responded

Thank you, Ed, for sharing your recent experience with Jimmy here at Herb Chambers Honda of Westborough. I’m so happy to hear that everything went well with your recent service appointment. We strive to provide an exceptional customer experience and It’s great feedback like yours that lets me know we’re succeeding with that goal. We value your business and your terrific recommendation. Thank you again and we look forward to serving your automotive needs for many more years to come! Kind regards, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

June 14, 2013

When I purchased my first car from Herb Chambers (2011 Pilot) my sales person Ricardo Oliviera was outstanding. He found the exact car I was looking for at a good price. So, when I needed a second car I More

by smoccaldi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo Deoliveira
Jun 17, 2013 -

Herb Chambers Honda of Westborough responded

Thank you, Steve, for sharing your recent experience with Ricardo here at Herb Chambers Honda of Westborough. I’m glad that we were able to assist you in finding a vehicle that met your needs and that we delivered on our promise of a first class experience throughout. Thank you for your continued business and we look forward to serving your automotive needs for many more years to come! Kind Regards, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

June 14, 2013

I had a great experience with Herb Chambers Honda- my salesperson, David, Yang, was very accessible at all times of the day and eager to help me through the process. Almost all of the details were taken More

by smileycat234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Matt Dency
Jun 17, 2013 -

Herb Chambers Honda of Westborough responded

Wow! Thank you for taking the time to share your experience with David. A terrific guest experience is what we aim for each and every time and David is truly a testament to that. I will be certain to let him know he is doing a wonderful job. Thank you again for your business and for choosing Herb Chambers Honda of Westborough for your automotive needs! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

June 05, 2013

This is not my first time to buy a car and I don't usually write reviews but this time i wanted to Thank Jennifer Woerz, Dave Chrisler and Adam Tremblay, they all was wonderful, extremely helpful, and More

by ahmedbeta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Woerz, Adam Tremblay
Jun 06, 2013 -

Herb Chambers Honda of Westborough responded

Ahmed, I cannot begin to tell you how much we appreciate your feedback and support. At Herb Chambers Honda of Westborough we believe that exceptional customer service is a critical component to the continued success of our dealership. It is great to know that this belief held true through your experience with Jennifer, Adam and Dave. We value your business and look forward to serving your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

May 24, 2013

I wish there was an extra star to rate this guy. I was very happy with the service provided. Right from the price negotiation till the registration it was totally hassle free service.. More

by Patibandla.a
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo Deoliveira
May 24, 2013 -

Herb Chambers Honda of Westborough responded

Thank you for taking the time to share your encouraging words and kind recommendation of Ricardo. At Herb Chambers Honda of Westborough, we take great pride in surpassing any, and all expectations you might have in your car buying decision. We believe that exceptional customer service is key and it is great to know that this belief held true through your experience with Ricardo. We appreciate your business and look forward to serving your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

May 21, 2013

This weekend I purchased a used Honda Civic from Ricardo Oliveira. It was a long process for me as it is a big decision and commitment to purchase a car. I came to Herb Chambers almost two months prior to More

by shannonnelson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo Deoliveira, Adam Tremblay
May 22, 2013 -

Herb Chambers Honda of Westborough responded

Thank you, Shannon, for taking the time to share this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am thrilled to hear about your positive experience with Ricardo & Adam and that you found the perfect Honda to meet your needs. Thank you for your business and we look forward to serving your automotive needs for many more years to come. Best, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

May 20, 2013

Last week I bought a new Honda at Herb Chambers in Westborough. The experience was wonderful. Everyone I delt with went out of their way to be helpful. The salesman Ricardo Oliveira was knowledgabl More

by nursebrooks7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo Deoliveira
May 20, 2013 -

Herb Chambers Honda of Westborough responded

Thank you for taking the time to share your experience with Ricardo here at Herb Chambers Honda of Westborough. I’m thrilled to hear that we were able to provide you with a vehicle that meets all of your needs. I want each guest to feel as satisfied with their experience as you do. I will be sure to share your kind words with Ricardo as I know it will make his day. Thank you for your patronage and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

May 19, 2013

I recently purchased a 2013 Honda Pilot from Herb Chambers of Westborough. This was my first experience with this dealership and they made quite a postive impression. The entire process from start to More

by mmiga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo Deoliveira
May 20, 2013 -

Herb Chambers Honda of Westborough responded

Thank you for your warm recommendation of Ricardo and Lee here at Herb Chambers Honda of Westborough! I'm so honored to hear you speak so highly of our team. Ricardo and Lee consistently strive to provide their guests with the best customer service and your fantastic feedback is truly a testament to that. Thank you for your business and we look forward to serving you and your wife’s automotive needs for many years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

May 18, 2013

I went to Honda Westborough for buy a used Honda Civic, I met Mr. Anthony Kent, who helped me to choice a right civic for me. He is really taking care of any my wishes, I'm not a car guy, so I do not have to More

by peipei666
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 20, 2013 -

Herb Chambers Honda of Westborough responded

Pei, I sincerely appreciate you taking the time to share your experience with Anthony here at Herb Chambers Honda of Westborough. We work very hard to provide our guests with the best customer experience, and it is always a delight to read that one of our team members is exceeding our guests' expectations. I will be certain to share your encouraging words with Anthony. Thank you for your business and we look forward to serving all of your automotive needs for many more years to come. Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

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