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Herb Chambers Honda of Westborough

Westborough, MA

4.9
2,977 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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350 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 2,977 reviews

October 20, 2013

Rich is a wonderful salesman and person who went beyond the call to make sure I was fully satisfied with my new, used car. I highly recommend him. More

by gatwood81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Merlino
Oct 21, 2013 -

Herb Chambers Honda of Westborough responded

Thank you so much for taking the time to share your feedback. I am delighted to know you had such an enjoyable experience and will be certain to share your kind words with Rich. Thank you again for your business and for choosing Herb Chambers Honda of Westborough for your automotive needs! Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 19, 2013

I had a great experience working with Rich Merlino. He was knowledgeable about the car that I wanted, and he took the time to make sure I understood all of the features in my car. He was very friendly and More

by mruggieri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Merlino
Oct 21, 2013 -

Herb Chambers Honda of Westborough responded

Thank you for taking the time to share your experience with Rich here at Herb Chambers Honda of Westborough. I’m thrilled to hear you had such an enjoyable experience and that you found Rich to be so friendly and helpful. We strive to provide our guests with the best customer experience and Rich is truly a testament to that. Thank you again for your business and we look forward to serving your automotive needs for many more years to come! Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 19, 2013

Professional and above and beyond friendly service. Service was explained in detail, with options and delivered in the time promised. High recommend your service based on employee enthusiasm. More

by susierx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 21, 2013 -

Herb Chambers Honda of Westborough responded

Thank you, Susie, for taking the time to share your feedback. I sincerely appreciate you taking the time to share your experience with Tony here at Herb Chambers Honda of Westborough. We value our guests feedback and I know Tony will appreciate your encouraging words. On behalf of our entire team here in Westborough, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 19, 2013

Rich Merlino was incredibly friendly and helpful while selling me my 2010 Honda Fit. He helped coordinate with me to return my rental car at Enterprise and get the car registered in Rhode Island, which wa More

by chlawrence
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Merlino
Oct 21, 2013 -

Herb Chambers Honda of Westborough responded

Thank you for taking the time to share your experience with Rich here at Herb Chambers Honda of Westborough. I’m thrilled to hear you had such an enjoyable experience while purchasing your 2010 Honda Fit! We strive to provide our guests with the best customer experience and Rich is truly a testament to that. Thank you again for your business and we look forward to serving your automotive needs for many more years to come! Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 19, 2013

I could not have had a better experience with getting a new car. I had the good fortune to have worked with Anthony Kent. He was exceptional! He was polite, patient, extremely knowledgeable, understand More

by Sherryl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Kent
Oct 21, 2013 -

Herb Chambers Honda of Westborough responded

Thank you, Sherryl, so much for taking the time to share your experience with Anthony. I’m thrilled to hear you had such an enjoyable experience while purchasing your new Honda! We strive to provide our guests with the best customer experience and Anthony is truly a testament to that. Thank you again for your business and for choosing Herb Chambers Honda of Westborough for your automotive needs! Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 18, 2013

Anthony Kent was the salesperson I worked with for the eventual purchase of my 2010 VW Jetta TDI. Anthony was very quick to work with me on my first visit. He answered all my questions and got me into a More

by spiridigliozzi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 21, 2013 -

Herb Chambers Honda of Westborough responded

Thank you for taking the time to share your feedback. I sincerely appreciate you taking the time to share your experience with Anthony here at Herb Chambers Honda of Westborough. We value our guests feedback and I know Anthony will appreciate your encouraging words. On behalf of our entire team here in Westborough, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 18, 2013

I was especially pleased with the helpful service and advice provided by Jimmy White on this visit. As well as being very pleasant, he was informed, knowledgible and thorough in explaining service level More

by PaulMcCarrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy White
Oct 18, 2013 -

Herb Chambers Honda of Westborough responded

Thank you, Paul, so much for taking the time to share your story and for writing this great review of our dealership. At Herb Chambers Honda of Westborough we pride ourselves on our caring and honest customer service and Jimmy is truly a testament to that. We appreciate your business and look forward to serving your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 18, 2013

Tom was very friendly and helpful through the process. I was not as impressed with his supervisor. I would recommend tom to someone else. Thank you. More

by JenniferMelia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 21, 2013 -

Herb Chambers Honda of Westborough responded

Jennifer, Thank you so much for taking the time to share your experience with Tom. I’m thrilled to hear you had such an enjoyable visit. We strive to provide our guests with the best customer experience and I’m thrilled Tom was able to provide you with exactly that. I will be certain to let him know he is doing a wonderful job. Thank you again for your business and for choosing Herb Chambers Honda of Westborough for your automotive needs! Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 17, 2013

PURCHASED A HONDA ACCORD FROM TOM KELLEY. HE WAS GREAT FROM START TO FINISH. HE EXPLAINED EVERYTHING ABOUT THE CAR AND ALL MY FINANCING OPTIONS. ALSO, BECAUSE I WORK AN OFF SHIFT HE CAME IN ON HIS OWN TIM More

by STAN01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 18, 2013 -

Herb Chambers Honda of Westborough responded

Thank you, Stan, for taking the time to recognize Tom. I’m thrilled to hear you found Stan to be helpful and knowledgeable. Our staff strives to provide our guests with a great experience from the moment they walk in our dealership. I know Tom will appreciate the time you took to share your feedback. Thank you again and we look forward to serving your automotive needs in the future! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

October 17, 2013

I worked with Tom Kelly when purchasing my car. Tom was GREAT I would highly recommend working with him. He had a low pressure personality and was very informative. He was able to answer/get answers to More

by sgauvin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 18, 2013 -

Herb Chambers Honda of Westborough responded

Thank you for taking the time to share your feedback. I'm glad to hear that everything was sorted out regarding the braking issue. I sincerely appreciate you taking the time to share your experience with Tom here at Herb Chambers Honda of Westborough. We value our guests feedback and I know Tom will appreciate your encouraging words. On behalf of our entire team here in Westborough, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough

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